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Call forward

This page defines Call Forward function. You can setup the phone number you want to forward in this

page. There are three type of Forward mode. You can choose All Forward, Busy Forward, and No

Answer Forward by click the icon.

Parameter Description

All Forward

All incoming call will forward to the number you chosen. You can input

the name and the phone number in URL field. If you select this function,

then all the incoming call will direct forward to the speed dial number you

choose.

Busy Forward

If you are on the phone, the new incoming call will forward to the number

you choose. You can input the name and the phone number in URL field.

No Answer Forward

If you can not answer the phone, the incoming call will forward to the

number you chosen. You can input the name and the phone number in

URL field. Also you have to set the Time Out time for system to start to

forward the call to the number you choosed.

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Summary of Contents for VIP-321

Page 1: ...DECT VoIP Phone VIP 321 User s manual Version 1 0 0 ...

Page 2: ...ser s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the informat...

Page 3: ...er to numerous hardware and software products by their trade names In most if not all cases their respective companies claim these designations as trademarks or registered trademarks Revision User s Manual for PLANET DECT VoIP Phone Model VIP 321 Rev 1 0 0 2007 September Part No EM VIP321V1 ...

Page 4: ...ONITORING YOUR VIP 321 FROM WEB BROWSER 16 Overview on the web interface of VIP 321 16 Manipulation of VIP 321 via web browser 16 CHAPTER 4 VOIP CONFIGURATIONS 18 CONFIGURATIONS DECT BASE SETTINGS 18 Phone Book settings 18 Call forward 19 SNTP settings 20 Volume Setting 20 Block Setting 21 Dial Plan Settings 21 Flash Time Setting 23 Call waiting Settings 24 Alarm Settings 24 Prefix To PSTN setting...

Page 5: ...set Page Setting 39 START CONFIGURATION THE DECT PHONE 39 Turning Handset ON OFF 39 Registering a New Handset 39 Deactivating a Handset 40 Setting Date Time 40 HANDSET BASIC FUNCTIONS 41 Making a Call 41 Traditional Mode 41 High Featured Mode 41 Receiving a Call 41 Adjusting Voice Volume 42 Muting a Call 42 Using Speakerphone 42 Redialing Last Dialed Number 42 Flash Signal 42 Using a Pause 43 Out ...

Page 6: ...g Auto Answer 52 Setting Display 52 Adjusting the Display Contrast 52 Selecting the Wallpaper 52 Selecting the Windows Style 53 Setting a Handset Name 53 Selecting a Language 53 EXTRA SETTING 53 Alarm 53 Setting Sleep Mode 54 Game Sudoku 54 Calculator 54 Setting Access Code 55 APPENDIX A VOICE COMMUNICATION SAMPLES 56 Case 1 Peer to Peer mode VIP 321 to VIP 321 connection via IP address 56 Case 2 ...

Page 7: ...Call Waiting 62 APPENDIX C VIP 321 SPECIFICATIONS 63 ...

Page 8: ...ation in SIP proxy mode environment The VIP 321 is the ideal choice for Voice over IP communications and providing integrated Internet sharing features such as DHCP server Virtual server and DMZ support With these features users may now enjoy high quality voice calls and secure Internet access without interfering with routine activities To bring the most flexibility to users with the add on RJ 11 ...

Page 9: ...d and out of band DTMF support Call forward call transfer and call waiting support Three way conference calls and caller ID display support Voice processing Voice Active Detection DTMF detection generation G 168 echo cancellation 16mSec Comfort noise generation DCET Features DECT and GAP Compatible 1 5 color LCD with backlight Phonebook with up to 250 entries 100 hours standby time 8 hours talk ti...

Page 10: ...owing items DECT VoIP Stand DECT Handset Power adapter Quick Installation Guide User s Manual CD RJ 11 cable x 1 AAA Ni HH rechargeable batteries x 3 Physical Details The following figure illustrates the front rear panel of VIP 321 Front Rear View Front Panel of VIP 321 ...

Page 11: ...ected directly to Switch Hub through straight CAT 5 cable RESET Reset to the factory default setting LINE RJ 11 connector connected directly to the PSTN analog line Press to switch to PSTN mode 6V DV 6V DC Power input outlet Machine default IP is http 192 168 0 1 Press RESET button and hold over 10 seconds will reset the device to factory default value If press RESET button 1 9 seconds only to ena...

Page 12: ...Front panel LED and Button function In Use LED PWR LED Charge PIN PAGE Registration Button Top view LED function VoIP LED 1 2 WAN LED LAN LED ...

Page 13: ...to enable the DECT PAGE function Press and hold this button over 10 seconds to enable DECT Registration function Charging PIN To charge for DECT phone LAN Light connection is active Blink data transmitting or receiving Off connection is not established WAN Light connection is active Blink data transmitting or receiving Off connection is not established VoIP 1 2 Light VoIP session has been establis...

Page 14: ... GUI Web based Graphical User Interface for machine management and administration Web configuration access To start VIP 321 web configuration you must have one of these web browsers installed on computer for management Microsoft Internet Explorer 6 00 or higher with Java support Default LAN IP address of VIP 321 is 192 168 0 1 You may now open your web browser and insert http 192 168 0 1 in the ad...

Page 15: ...phone 1 Slide the battery cover in the direction of the arrow 2 Insert the new batteries as indicated matching the correct polarity 3 Replace the battery cover and slide it up until it snaps shut 4 Put the Handset into the Base 5 Connect the Base to the AC mains using the supplied AC adapter 6 Allow the batteries to charge for 15 hours or more before using the Handset to insure a proper first time...

Page 16: ...han traditional command line interface Provides user input data fields check boxes and for changing machine configuration settings Displays machine running configuration To start DECT VoIP Phone web configuration you must have one of these web browsers installed on computer for management Microsoft Internet Explorer 6 00 or higher with Java support Manipulation of VIP 321 via web browser Execute y...

Page 17: ...rming the modification you ve done Please click on the Submit button to apply settings and browse to Save Reboot menu to reboot the machine to make the settings effective Save Change to Flash Memory Most of the VIP 321 parameters will take effective after you modify but it is just temporary stored on RAM only it will disappear after your reboot or power off the DECT VoIP Phone to save the paramete...

Page 18: ...umber or URL Configuration procedures are described as below User can make calls via Phone Book feature of VIP 321 Parameter Description Phone Book Page The default is Page 1 It can select Page1 Page 14 to look round Phone Book records Phone The record number from 0 139 it can set up 140 records in total Name The name of Phone Book records it only can input numerals URL Fill in the outgoing number...

Page 19: ...hone number in URL field If you select this function then all the incoming call will direct forward to the speed dial number you choose Busy Forward If you are on the phone the new incoming call will forward to the number you choose You can input the name and the phone number in URL field No Answer Forward If you can not answer the phone the incoming call will forward to the number you chosen You ...

Page 20: ... Setting Selects the Volume Settings item to configure the settings for adjust the handset volume and sending gain Parameter Description Handset Volume To set the volume for you can hear from the handset PSTN Out Volume To set the volume for you can hear from the PSTN line Handset Gain To set the volume send out to the other side s handset PSTN In Gain To set the volume send out to the other PSTN ...

Page 21: ...period If the From time is large than the To time the Block time will from Day 1 to Day 2 Dial Plan Settings This page defines the Dial Plan Setting function This function is when you input the phone number by the keypad but you don t need to press After time out the system will dial directly Parameter Description Drop Prefix The rule of add or replace code If setup as No it will add the prefix nu...

Page 22: ...n t be the 0 For example if the number is 0xxxx because the starting number is 0 so that the system will ignore this dial plan Auto Dial Time Stop dialing after seconds then send dial number out Use as send key If setup as Yes the system sill stop to receive the dialing number when receive the key The system also will to determine the Auto Dial Time it will carry out the calling if there isn t rec...

Page 23: ...ling number is 0075xxx 2 If the dialing number start as 35 and follow 2 digits it will add the 007 at begin The real dialing number is 00735xx Example_4 Dial Now xx xx 11x xxxxxx 1 If the dialing number is match with the rule of xx it will send out the dialing number directly For example 00 01 02 99 2 If the dialing number is match with the rule of xx it will send out the dialing number directly F...

Page 24: ...hone ringed up every day Parameter Description Alarm The default is Off If set up as On the telephone will ringed up at the specific time Alarm Time It can set up the system prompt time with 24 hours Current time The next alarm time Prefix To PSTN settings Prefix To PSTN defines which dialing numbers will be switch send out to PSTN directly User don t need to dial before dialing the PSTN phone num...

Page 25: ...k with a SIP Proxy Server When you finished the setting please click the Submit button VLAN Setting A virtual LAN commonly known as a VLAN is a method of creating independent logical network within a physical network Several VLANs can co exist within such a network This helps in reducing the brocast domain and administratively separating logical segments of LAN like company departments which shoul...

Page 26: ... Priority One can also set the user priority for 0 7 Virtual Server Settings One can add and deletes virtual server to from the virtual server list which up to 24 no 0 23 in three pages virtual servers could be added User can checking the Select fields and click the Enable Selected button to enable them opposite if want to delete the virtual server need to checking the Delete Selected and can also...

Page 27: ...ID settings DTMF settings Rport settings and other settings SIP QoS etc items Please below can construct the advanced SIP settings by supplier s technical supports Service Domain Settings In Service Domain Function need to input the account and the related informations in this page please refer to your ISP provider You can register three SIP account in the ATA You can dial the VoIP phone to your f...

Page 28: ...some new message Switch to PSTN In direct switch to PSTN for incoming SIP call Status To show up current register status You can see the Register Status in the Status item If the item shows Registered then your Phone Adapter is registered to the ISP you can make a phone call direcly If you have more than one SIP account you can following the steps to register to the other ISP When you finished the...

Page 29: ...r outgoing calls services When the Realm 1 is effective the Realm 2 cannot be used for dialing out Port Settings This page defines the SIP and RTP port number in this page Each ISP provider will have different SIP RTPport setting please refer to the ISP to setup the port number correctly When you finished the setting please click the Submit button Parameter Description SIP Port of Phone 1 Enter a ...

Page 30: ...he setting please click the Submit button Codec ID Setting This page defines the Codec ID Sometimes 2 VoIP devices with different Codec ID will cause the interoperability issue If you are talking with others got some problems you may ask the other one what kind of Codec ID he use and then you can change your Codec ID When you finished the setting please click the Submit button ...

Page 31: ...alue higher than 0 then the voice packets will get the higher priority to the Internet But the QoS function still need to cooperate with the others Internet devices A Domain Name Server DNS SRV record helps connecting to a SIP user in a similar way that an MX record helps email delivery When you send email to john example com the MX record for example com might tell the mail transfer agent to deli...

Page 32: ...our ISP information When you finished the setting please click the Submit button Auto Configuration This page defines the Auto Configuration Auto Provision setting ATA supports TFTP FTP and HTTP auto configuration function in total Usually this function will be boundle with an IP PBX to use in the office Parameter Descriptions Default Setting Selection Range Auto Configuration Set to enable the Au...

Page 33: ...th 128 FTP Username FTP user name for logging in to the FTP Server None Max length 64 FTP Password FTP user password for logging in to the FTP Server None Max length 64 File Path The file path under FTP server for example aps_cfg 123 None Max length 64 FXO Impedence Settings This page defines the FXO port settings When VIP 321 connected to different country s PSTN Line you have to set the country ...

Page 34: ...Advanced Settings Allow user to configure the ICMP Internet Control Message Protocol Send Anonymous CID Caller ID SIP Encryption PPPoE retry and System Log Server settings Parameter Description ICMP Not Echon Set Yes to disable the ICMP response that this Ping response function is enable as setting to NO Send Anonymous CID Enable the device to send the anonymous caller ID SIP Encrypt To enable the...

Page 35: ...e new firmware via HTTP or TFTP methods in this page For technological consideration we ve strongly suggested refering to the following upgrade methods for update your device Auto Upgrade The device can update new firmware with the auto upgrade file format automatically by the Auto Upgrade function Configuration Settings Descriptions Default Setting Selection Range Auto Update Set to enable the Au...

Page 36: ... ON or by Scheduling Power ON Power ON Scheduling Scheduling Days Enter scheduling days for periodical update 14 1 33 days Scheduling Time Select the duration time for periodical update AM 00 00 05 59 AM 00 00 05 59 AM 06 00 11 59 PM 12 00 17 59 PM 18 00 23 59 Automatic Update Select the operation type Notify only for just notifying or Automatic for updating automatically Notify only Notify only A...

Page 37: ...n the DECT VoIP Phone will restore to default and automatically restart again Save Reboot In Save Reboot page you can save the changes you have done If you want to use new setting in the DECT VoIP Phone You have to click the Save button After you click the Save button the DECT VoIP Phone will automatically restart and the new setting will effect ...

Page 38: ... registering mode for VIP 321 via Web browser To do the Registering through the push button User can also push and keep the PAGE Registration push button over 10 seconds and then release the push button to enable the DECT registering process Atter enable registering mode the PWR red LED will flash ON OFF each 0 5sec continuously to indicate that the device has entered the registering state DECT De...

Page 39: ...base additional handsets in order to share the same line with other people To do that you should assign a number to each new handset you will register As you know the supplied handset is already registered with the number 1 in fact it shows HS 1 For security reasons the registration procedure can be done only by people who are nearby your base and know the base PIN which acts as phone s authentica...

Page 40: ...t BASE Cfg item then press the Up or Down key to choose Remove Handset and then press the key SELECT Step4 Press the numeric key related to the handset number you want to clear the registration and then press the key SELECT NOT SUB se The display of the handset which you have cleared the registration shows and it cannot be used anymore with the ba Setting Date Time In show the current date and tim...

Page 41: ...Step3 To end the call either press the key or replace the hands High Featured Mode venient and reliable because you can check the number you have entered umber and check the number on the display If you have made e This procedure is more con and eventually make corrections Step1 Please enter a telephone n mistakes i e the number you dialed is not the one you wanted to call modify it by using th Le...

Page 42: ... the conversation the icon will appear on the display To un mute the microphone just press again the Right key the ico will disappear and you will n restore the normal condition Using Speakerphone n the speakerphone built in the handset In this mode you can simply put ppears kerphone off and keep on talking in normal mode press again the key The icon During a call you may turn o your handset on a ...

Page 43: ...se conditions you can t make or receive phone calls for this reason the icon turns to red Locking the Handset Keypad This function is useful to avoid unwanted function activations by accidentally pressing any keys when you are carrying your handset If you activate the key lock the keys are inhibited except for the ACCEPT key If you switch the handset off and on again the key lock is automatically ...

Page 44: ...ss the key and start talking You can see the number of the handset of your called party and the icon in your LCD display 4 At the end of the conversation press the key to return to Standby mode Call Transfer between Handsets If you have more handsets registered to the same base you can transfer an outside call between the registered handsets 1 When you are connected to an external call press the L...

Page 45: ...til you find the desired number and press the SELECT key You will see the date time in which you received the call Step4 To place a call to the number press the key Calls Display Messages Description Missed Call xx When the LCD display shows the message you can press the OK key to access the Incoming Calls list to view the details or press the CANCEL key to return to the Standby mode Private The m...

Page 46: ...ess the SELECT key to confirm or CANCEL to exit without deleting the entries Outgoing Calls The last 20 outgoing calls are stored in the Outgoing Calls list You can review redial and save the last 20 dialed numbers Step1 In Standby mode press the LIST key Step2 Press the Up or Down key to choose Outgoing Calls then press the SELECT key that last dialed number is displayed on the screen If the list...

Page 47: ...n order to move the cursor to number field and then enter the appropriate phone number the or icon is changed to the icon It indicates that you can only enter digits Step6 Press the Down key in order to highlight the ring type number at the right of icon then press the Left or Right key to select the ring you like to associate to the number Every time you select a ring the phone sounds with it Ste...

Page 48: ...ough the whole list of the phonebook entries in Standby mode without accessing the Phonebook menu By alphabetical search Step 1 Press MENU key to display the main menu items Step 2 Press repeatedly the key to choose and then press the SELECT key Step 3 Press the SELECT key to access Review Step 4 Please enter the first few letters of the name by using the alphanumeric keys and press the SELECT key...

Page 49: ...e having a conversation with the first caller Press the R key to answer the second caller When you want to transfer to the first call press the R key again to continue your conversation with the first caller Handset Base Setting Selecting Ring Type Volume You can select your own external and internal ring sound and adjust the volume There are 12 polyphonic ring tones 3 ring melodies and 4 volume l...

Page 50: ...m Step 4 Press again the SELECT key to deactivate the function and the icon will disappear Changing Handset PIN Handset PIN s are required to protect your phone against unauthorized use There are set to 1590 at the factory You can change the PIN s as follows Step 1 Entered to the MENU H Set Setting item Step 2 Press the Up or Down key to choose PIN Code then press the SELECT key Step 3 Enter the c...

Page 51: ...es restore to the factory preset initial settings all the numbers in phonebook will be erased as well as the incoming outgoing call lists etc But the following are not reset Flash time Key tone Handset PIN contrast Window style Language If you have made many wrong settings and you want to restore the handset to the factory preset initial settings Step 1 Entered to the MENU H Set Setting item Step ...

Page 52: ...standby display according to your taste and needs wallpaper and color Adjusting the Display Contrast This adjustment will allow you to optimize the visibility of the display by changing its contrast according to the environment conditions Step 1 Entered to the MENU H Set Setting items and then selected Display Setting Step 2 Press the Up or Down key to choose Contrast then press the SELECT key Ste...

Page 53: ...4 Press the key to return to Standby mode You will see the result of your settings name of the handset instead of the number of the base followed by the number of the handset Step 5 To deactivate this feature press the SELECT key again when the LCD display shows the icon at the right side of the Handset Name item Selecting a Language You can change the language used to display the menu messages St...

Page 54: ...Step2 Press the Up or Down key to choose Sleep mode Step3 Press the SELECT key to turn on this feature you can see the icon appears at the right of the Sleep mode item and in Standby mode the icon will appear at the right of the date Game Sudoku There is a game for you playing in the leisure time The game s instruction You should input digits 1 to 9 in the empty grids one at a time in order to fil...

Page 55: ...ems require an access code e g 9 or 0 to access an external line and listen for the outside dial tone before dialing the outside number You can set your phone in order to automatically insert one digit access code when you use a phone number from the received calls list For details about the received calls list see the Incoming calls Step1 Entered to the MENU Extra items Step2 To select Access Cod...

Page 56: ...via IP address Assume there are two VIP 321 in the network the WAN IP address are 172 16 0 1 172 16 0 2 DECT VoIP Phone is registering to the base of the VIP 321 respectively 172 16 0 1 172 16 0 2 1 6 0 2 1 7 2 Test the scenario 1 Press the button on VIP 321 A 2 Press the keypad 172 16 0 2 shall be able to connect to the VIP 321 B 3 Then the phone in 172 16 0 2 should ring Please repeat the same d...

Page 57: ...eady of the some VIP 321 VIP 321 HS1 HS2 Test the scenario 1 Please pick up the handset and press the Left key the display shows INT 2 Please press the number of the handset you want to contact from 1 to 5 Then the called handset starts to ring 3 If the called party can answer your call it can press the key and start talking You can see the number of the handset of your called party and the icon i...

Page 58: ...enu and select the Service Domain Settings menu In the setting page please insert the account password information obtained from your service provider in this sample we re using PLANET IPX 2000 as the PBX server for SIP account call authentications and then the sample configuration screen is shown below VIP 321 A IP Address 172 16 0 1 Line Number 100 VIP 321 B IP Address 172 16 0 2 Line Number 200...

Page 59: ...strations are completed Test the scenario 1 Pick up the telephone and press the key on VIP 321 A 2 Press the keypad 200 shall be able to connect to the VIP 321 B Then the telephone set in VIP 321 B should ring Please repeat the same dialing steps on VIP 321 B to establish the first voice communication from VIP 321 A ...

Page 60: ...e Phone Settings menu and select the Call Forward Setting menu In the setting page please enable the All Forward function and fill in the Name and URL of VIP 321_B then the sample configuration screen is shown below Test the scenario 1 VIP 321_C pick up the telephone and press key 2 Dial the number 1001 VIP 321_A 3 Because VIP 321_A had set up All Forward function to the number 2002 VIP 321_B 4 Th...

Page 61: ...er of C Follow by the key 4 C will ring up 5 C picks up the handset and conversation with A 6 A hang up and C conversation with B Call Transfer between Handsets If you have more handsets registered to the same base you can transfer an outside call between the registered handsets 1 B call to A and they are in the process of conversation 2 A press Left key and to saw INT on screen then input the num...

Page 62: ...Call Waiting 1 A and B are in the process of conversation 2 C call to A and A will hear the prompt sounds 3 A press R soft button to hold the conversation with B and switch to conversation with C ...

Page 63: ... Jitter Buffer Protocols SIP 2 0 RFC 3261 TCP IP UDP RTP RTCP HTTP ICMP ARP DNS DHCP NTP SNTP PPP PPTP PPPoE Supplementary services Call transferring between DECT handsets Internet features Built in NAT firewall DDNS VLAN PPTP Access Built in PPPoE function to support dial up connection for broadband technology Virtual server DMZ Remote administrator authentication Silence suppression to reduce ba...

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