Planet HDP-5240PT User Manual Download Page 36

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720p SIP Multi-unit Video Door Phone with RFID and PoE

HDP-5240PT

Tools

Field Name

Explanation

Syslog

Enable Syslog

Enable or disable system log.

Server Address

System log server IP address.

Server Port

System log server port.

App Log Level

Set the level of App log.

SIP Log Level

Set the level of SIP log.

Network Packets Capture

Capture a packet stream from the equipment. This is normally used to troubleshoot problems.

Reboot Phone

Some configuration modifications require a reboot to become effective. Clicking the Reboot button

would lead to reboot immediately.

Be sure to save the configuration before rebooting.

Summary of Contents for HDP-5240PT

Page 1: ...HDP 5240PT 720p SIP Multi unit Video Door Phone with RFID and PoE ...

Page 2: ...tered trademarks of their respective holders Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio ...

Page 3: ...it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment CE Mark Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the u...

Page 4: ...1 1 I O Control Description 22 3 1 2 Power Electric Lock Indoor Switch Port 22 3 1 3 Driving Mode of Electric Lock Default in active mode 23 3 1 4 Wiring Instructions 24 3 2 Installation 25 3 3 Quick Setting 30 Chapter 4 Basic Operation 31 4 1 Answer a Call 31 4 2 Call 31 4 3 End Call 31 4 4 Open the Door 31 Chapter 5 Page Settings 33 5 1 Browser Configuration 33 5 2 Password Configuration 33 5 3 ...

Page 5: ... unit Video Door Phone with RFID and PoE HDP 5240PT 10 Chapter 6 Other Instructions 75 6 1 Open Door Modes 75 6 2 Management of Card 76 6 2 1 Administrator Table 76 6 2 2 Add User Cards 76 6 2 3 Delete User Cards 78 ...

Page 6: ...re crucial for the safe and reliable operation of the device The package should contain the following items SIP Door Phone Unit x 1 Quick Installation Guide x 1 Screw Kit x 1 Wrench x 1 RFID Card x 3 If any of the above items are missing please contact your dealer immediately Using the power supply that is not the one included in the camera packet will cause damage and void the warranty for this p...

Page 7: ... relax bandwidth limitation and provide clear communications It provides the flexibility and control required for high quality property complex visitor management property protection intercom and message service High quality Audio and Video With the integrated HD camera and advanced audio system with the echo cancellation function the intercom provides sharp images and excellent audibility in all ...

Page 8: ...r not only can be open via an RFID card but also a password if it is an electronic door lock Thus you can enter your home without having to use a key SIP 2 0 Standard Compliance The HDP 5240PT supports Session Initiation Protocol 2 0 RFC 3261 for easy integration with general voice over IP system The IP phone is able to broadly interoperate with equipment provided by VoIP infrastructure providers ...

Page 9: ...n the diagram below thus guaranteeing the best in class sound quality Finding the Door Phone via Planet Search Tool PLANET Search Tool is a simple freely available application for locating intercoms from the IP family in the network After searching the network the application shows the device name firmware version and IP address of all intercoms found on a chart This simplifies the administration ...

Page 10: ...720p SIP Multi unit Video Door Phone with RFID and PoE HDP 5240PT 15 ...

Page 11: ...fps Acoustic Echo Cancellation AEC is featured on speaker path Adjustable brightness contrast and volume settings HD voice using wideband G 722 coding produces clearer sound Barge in and calls can be switched automatically Network and Configuration Standard IETF SIP protocol RFC2361 Compatible with the Asterisk IP PBX systems or various platforms Compliant with IEEE 802 3af at PoE interface for fl...

Page 12: ...nd Speech Codec G 722 Microphone Built in microphone 38dB and speaker 4Ω 3W input Audio Output Acoustic Echo Cancellation DTMF In band Out of Band RFC2833 SIP info Access Control Function Lines Two SIP lines supporting SIP 2 0 RFC3261 and related RFC Open the Door Operation DTMF password RFID card switch Door Phone Features Full duplex handsfree HF Default Auto Answer 200 000 door open records 200...

Page 13: ...cation Web Filter DHCP Static PPPoE STUN Auto Provision TR069 Physical Specifications Keypad 1 DSS button speed dial button 4 indicator lights including hot key backlight Numeric keypad Switch 1 indoor switch 1 relay MAX DC30V 1A AC125V 0 5A Active switching output 12V 650mA DC RFID Reader ID EM4100 standard type Power Supply 12V 15 1A DC or 802 3af at PoE Power Requirements 802 3af PoE Class 3 6 ...

Page 14: ...nit Video Door Phone with RFID and PoE HDP 5240PT 19 Net Weight 0 33kg Dimensions W x D x H 160 x 93 x 35 mm Emission CE FCC Environment Operating Temperature 20 60 C Storage Temperature 40 70 C Relative Humidity 10 90 ...

Page 15: ...FID and PoE HDP 5240PT 20 Chapter 2 Hardware Interface and Installation 2 1 Physical Descriptions Mic Numeric Keypad password or dialing DSS Key with LED Speaker Lock Status RFID Reader Camera Call and Ring Status Network and Registration status ...

Page 16: ...o unlock the door by touching RFID reader of device Button Definition Button Description Programmable Keys It can be set with a variety of functions in order to meet the needs of different occasions Numeric Keyboard Input password to open the door or calls LED Definition LED Status Description Steady Blue Door unlocking Off Door locking Blinks per second Call Hold or Ringing Off On Hook Blinks eve...

Page 17: ...etwork cable and electric lock control line are accurately connected and the boot up is normal Check the network state of light 3 1 1 I O Control Description After removing the front panel of HDP 5240PT there are two terminal block connectors for power connection and digital I O connections as shown in the picture below 3 1 2 Power Electric Lock Indoor Switch Port Voice access via 12V DC or PoE JP...

Page 18: ...ctive Mode Passive Mode When the electric lock starting current is more than 12V 650mA the electric lock interface for short circuit output control in the external drive mode is used Active Mode When the electric lock starting current is less than 12V 650mA the electric lock interface with 12V DC output in the internal drive mode is used When the device is in the active mode the maximum switch out...

Page 19: ...th RFID and PoE HDP 5240PT 24 3 1 4 Wiring Instructions NO Normally Open Contact COM Common Contact NC Normally Close Contact Driving Mode Electric Lock Jumper port Connections Active Passive No electricity when open Power signaling to open ...

Page 20: ...t panel of the HDP 5240PT for wall mounting Please follow the steps below for the installation Figure 1 Three Major Parts of HDP 5240PT Step 1 Installation Preparation A Check the following contents Hex wrench x 1 RJ45 plugs x 2 1 spare KA4 x 25mm screws x 4 25mm screw anchors x 4 B Tools that may be required Hex wrench Phillips screwdriver Ph2 or Ph3 hammer RJ45 crimper Electric impact drill with...

Page 21: ... surface of a wall in a desired flat position B Use an electric drill to drill the 4 holes marked on the mounting template It is recommended to drill about 30mm deep Remove the template when finishing drilling C Push or hammer screw anchors into the drilled holes Step 3 Removing Hanging Panel A Remove the hanging shell in Figure 3 and Figure 4 en click Delete ...

Page 22: ... unpack the Back Panel and the main part of intercom as shown in Figure 5 Step 4 Hanging Shell Fixing and Cabling A Select the hole for cable supply cable length of 15cm to 20cm is recommended B With 4 KA4 x 25mm screws tighten the wall mounted hanging shell as shown in Figure 6 Figure 6 Figure 5 ...

Page 23: ...motherboard socket as mentioned in connectors description refer to Section 2 C Test whether there is electricity by doing the following A Press the button for 3 seconds to get the IP address of intercom by voice B Input access password or press the indoor switch to check electric lock installation Do not proceed mounting until you have finished checking the electricity Step 6 Mounting Figure 9 Fig...

Page 24: ...e the 4 screws to tighten the main part of intercom on the back panel as shown in Figure 9 B Push the device into the wall mounted hanging shell and tighten it with 1 screw as shown in Figure 10 C Make sure the screws have been tightened properly for better waterproof effect ...

Page 25: ...complex SIP protocols Prior to this step please make sure your broadband Internet can be normally operated and you must complete the connection of the network hardware Press and hold key for 3 seconds the door phone would report the IP address by voice Or you can also use the Planet Door Phone Finder Utility software to find the IP address of the device When the HDP 5240PT is powered on wait for 3...

Page 26: ...ss to calling the owner and the owner enters the remote password to open the door C Owner other equipment accesses control and enter the access code to open the door access code should be included in the list of access configuration and enabled for remote calls to open the door D Swipe the RFID cards to open the door E Use the indoor switch to open the door F Use private access code to open the do...

Page 27: ...ould play siren sound to prompt the HDP 5240PT and the remote user while input error by low frequency short chirp Password input successfully followed by high frequency siren sound while input falsely there would be high frequency short chirp When the door has been opened the device would play siren sound to prompt guests ...

Page 28: ...e and password and click the Logon button to enter the settings screen 5 2 Password Configuration There are two levels of access Administrator level and User level A user with root level can browse and set all configuration parameters while a user with general level can set all configuration parameters except server parameters for SIP A User level It is not set by default you can add the feature w...

Page 29: ... Default Login Password 123 Report IP Address Hold key for 3 seconds to report IP address by voice Searching Tools Planet Door Phone Finder 5 3 Configuration via Web 5 3 1 System A Information Information Field Name Explanation System Information Display equipment model hardware version software version uptime last uptime and meminfo ...

Page 30: ...AN port SIP Accounts Shows the phone numbers and registration status of the 2 SIP lines B Account Through this page administrator can add or remove user accounts depending on their needs or modify the existing user accounts by permission Account Field Name Explanation Change Web Authentication Password You can modify the login password of the account Add New User You can add new user User Accounts...

Page 31: ...rations Save the equipment configuration to a txt or xml file Please right click on the choice and then choose Save Link As Import Configurations Find the config file and press Update to load it to the equipment Reset to factory defaults The HDP 5240PT would restore to factory default configuration and remove all configuration information ...

Page 32: ...720p SIP Multi unit Video Door Phone with RFID and PoE HDP 5240PT 37 D Upgrade Upgrade Field Name Explanation Software upgrade Find the firmware and press Update to load it to the equipment ...

Page 33: ...neral Configuration Version Show the common config file s version If the configuration to be downloaded and this configuration is the same the auto provision would stop If the endpoints confirm the configuration by the Digest method the configuration would not be upgraded unless it differs from the current configuration CPE Serial Number Serial number of the equipment Authentication Name Username ...

Page 34: ...equest their configuration Server Address PnP Server Address Server Port PnP Server Port Transportation Protocol PnP Transfer protocol UDP or TCP Update Interval Interval time for querying PnP server Default is 1 hour Static Provisioning Server Server Address Set FTP TFTP HTTP server IP address for auto update The address can be an IP address or domain name with subdirectory Configuration File Nam...

Page 35: ... written into a log by rules which the administrator has configured There are 8 levels of debug information Level 0 emergency System is unusable This is the highest debug info level Level 1 alert Action must be taken immediately Level 2 critical System is probably working incorrectly Level 3 error System may not work correctly Level 4 warning System may work correctly but needs attention Level 5 n...

Page 36: ...ystem log server port App Log Level Set the level of App log SIP Log Level Set the level of SIP log Network Packets Capture Capture a packet stream from the equipment This is normally used to troubleshoot problems Reboot Phone Some configuration modifications require a reboot to become effective Clicking the Reboot button would lead to reboot immediately Be sure to save the configuration before re...

Page 37: ...way IP address MAC The MAC address of the equipment MAC Timestamp Get the MAC address time Settings Select the appropriate network mode The equipment supports three network modes Static IP Network parameters must be entered manually and would not change All parameters are provided by the ISP DHCP Network parameters are provided automatically by a DHCP server PPPoE Account and Password must be inpu...

Page 38: ...tered for the equipment it must be used to login to the phone after clicking the Apply button B Advanced The equipment supports 802 1Q P protocol and DiffServ configuration VLAN function can support the different VLAN ID mode of processing the WAN port and LAN port A Chart 1 shows a network switch with no VLAN Any broadcast frames would be transmitted to all other ports For example frames broadcas...

Page 39: ...720p SIP Multi unit Video Door Phone with RFID and PoE HDP 5240PT 44 In practice VLANs are distinguished by the use of VLAN IDs ...

Page 40: ... those provided by the LLDP server Packet Interval 1 3600 The time interval of sending LLDP Packets VLAN Settings Enable VLAN Enable or Disable WAN port VLAN VLAN ID Specify the value of the VLAN ID Range is 0 4095 802 1p Signal Priority Specify the value of the signal 802 1p priority Range is 0 7 802 1p Media Priority Specify the value of the voice 802 1p priority Range is 0 7 Quality of Service ...

Page 41: ...2 1X user account Password 802 1X password HTTPS Certification File Upload or delete HTTPS Certification File C VPN The device supports remote connection via VPN It supports both Layer 2 Tunneling Protocol L2TP and OpenVPN protocol This allows users at remote locations on the public network to make secure connections to local networks ...

Page 42: ...penVPN Select OpenVPN Protocol Only one protocol may be activated After the selection is made the configuration should be saved and the phone be rebooted Layer 2 Tunneling Protocol L2TP L2TP Server Address Set VPN L2TP Server IP address Authentication Name Set User Name access to VPN L2TP Server Authentication Password Set Password access to VPN L2TP Server Open VPN Files Upload or delete Open VPN...

Page 43: ... be sent in a call request Authentication Name Enter the authentication name of the service account Authentication Password Enter the authentication password of the service account Activate Whether the service of the line should be activated SIP Proxy Server Address Enter the IP or FQDN address of the SIP proxy server SIP Proxy Server Port Enter the SIP proxy server port default is 5060 Outbound p...

Page 44: ...720p SIP Multi unit Video Door Phone with RFID and PoE HDP 5240PT 49 SIP Field Name Explanation Codecs Settings Set the priority and availability of the codecs by adding or removing them from the list ...

Page 45: ...for Unconditional Set the number of unconditional call forwarding Call Forward on Busy Enable call forward on busy when the phone is busy any incoming call would be forwarded to the number specified in the next field Call Forward Number for Busy Set the number of call forwarding when the HDP 5240PT is busy Call Forward on No Answer Enable call forward on no answer when an incoming call is not answ...

Page 46: ...ook or turning on hands free speaker or headphone Hotline Number Set the hotline dialing number Enable DND Any incoming call on this line would be rejected automatically Blocking Anonymous Call Reject any incoming call without presenting caller ID Use 182 Response for Call waiting Set the device to use 182 response code at call waiting response Anonymous Call Standard Set the standard to be used f...

Page 47: ... SIP transmission SIP Version Set the SIP version Caller ID Header Set the Caller ID Header Enable Strict Proxy Enables the use of strict routing When the phone receives packets from the server it would use the source IP address not the address in via field Enable user phone Sets user phone in SIP messages Enable SCA Enable Disable SCA Shared Call Appearance Enable BLF List Enable Disable BLF List...

Page 48: ... BLF List allows one BLF key to monitor the status of a group Multiple BLF lists are supported SIP Encryption Enable SIP encryption such that SIP transmission would be encrypted SIP Encryption Key Set the pass phrase for SIP encryption RTP Encryption Enable RTP encryption such that RTP transmission would be encrypted RTP Encryption Key Set the pass phrase for RTP encryption B Basic Settings STUN S...

Page 49: ...tion failed STUN Settings Server Address STUN Server IP address Server Port STUN Server Port Default is 3478 Binding Period STUN blinding period STUN packets are sent once every this period to keep the NAT mapping active SIP Waiting Time Waiting time for SIP This would vary depending on the network SIP Line Using STUN SIP1 or SIP2 Use STUN Enable Disable STUN on the selected line TLS Certification...

Page 50: ...t the outgoing calls would not be affected Ban Outgoing If it is enabled no outgoing calls can be made Enable Intercom Mute If it is enabled device would mute incoming calls during an intercom call Enable Intercom Ringing If it is enabled device would play intercom ring tone to alert that there is a new incoming call during an intercom call Enable Auto Dial Out Enable Auto Dial Out Auto Dial Out T...

Page 51: ...et language of the voice prompt Card Reader Working Mode Set ID card status Normal This mode helps you to open the door by swiping the card reader Card Issuing This mode comes with an ID added to the card reader Card Revoking This mode has an ID deleted from the card reader Features Field Name Explanation Advanced Settings Switch Mode Monostable there is only one fixed action status for door unloc...

Page 52: ...assword for opening door during calls The device enables the feature by default Hot Key Dial Mode Select Primary Secondary mode allows system to call primary extension first if there is no answer system would cancel the call and then call secondary extension automatically Day Night mode allows system to check whether the calling time belongs to day time or night time and then system decides to cal...

Page 53: ...fix of numbers which should not be dialed by the phone For example if 001 is entered the phone would not dial any number beginning with 001 X and x are wildcards which match single digit For example if 4xxx or 4XXX is entered the phone would not dial any 4 digits beginning with 4 It would dial numbers beginning with 4 which are longer or shorter than 4 digits B Audio This page configures audio par...

Page 54: ...ard types and 3 user types G 729AB Payload Length G 729AB Payload length adjust from 10 60 msec Tone Standard Configure tone standard area G 722 Timestamps Choices are 160 20ms or 320 20ms G 723 1 Bit Rate Choices are 5 3kb s or 6 3kb s Speakerphone Volume Set the speaker call volume level MIC Input Volume Set the MIC call volume level Broadcast Output Volume Set the broadcast output volume level ...

Page 55: ...CBR If the code rate bandwidth is insufficient it is preferred VBR Image quality is preferred not recommended CVBR greater than the minimum bit rate bandwidth smaller than the maximum bit rate bandwidth the setting is complex the type is not recommended I Frame Interval The greater the value is the worse the video quality would be if not the better video quality Not recommended to adjust Bitrate I...

Page 56: ... operating mode selection Day Night Mode The camera automatically switches to black and white in Night Start Time and Night End Time In black and white mode you can see things in a dark environment Manual mode The user needs to manually select the camera day night mode night mode is black and white Manual Set You need to manually select the camera day night mode night mode is black and white Keep ...

Page 57: ...le page priority a Priority From the drop down box choose priority of ordinary calls If the priority of the incoming streams of multicast RTP has lower precedence than the current common calls device would automatically ignore the group RTP streams If the priority of the incoming stream of multicast RTP is higher than the current common calls priority device would automatically receive the group R...

Page 58: ...bled the device would automatically ignore all receiving multicast RTP streams c Web Settings The multicast SS priority is higher than that of Group B Group A has the highest priority When you press the multicast key for multicast session both multicast sender and receiver would beep B Listener configuration a Blue part name Group 1 Group 2 and Group 3 are your setting monitoring multicast names T...

Page 59: ...han 3 multicast 1 priority is set up with 2 higher than ordinary call priority device can answer the multicast message at the same time holding the other call e Green part Enable Page priority Set whether to open multicast comparison function multicast priority is pink part number The following explains how to use a The purpose of setting monitoring multicast group 1 or group 3 is listening group ...

Page 60: ...e call is initiated by multicast and the call is successful the device would directly enter the Talking interface E Action URL Action URL Field Name Explanation Action URL Event Settings URL for various actions performed by the phone These actions are recorded and sent as xml files to the server Sample format is http InternalServer FileName xml ...

Page 61: ...NTP protocol Time Synchronized via DHCP Enable time sync through DHCP protocol Primary Time Server Set primary time server address Secondary Time Server Set secondary time server address When primary server is not reachable the device would try to connect to secondary time server to get time synchronization Time Zone Select the time zone Resync Period Time of re synchronization with time server ...

Page 62: ...c area DST Set Type Select automatic DST according to the preset rules of DST or you can manually input rules Offset The DST offset time Month Start The DST start month Week Start The DST start week Weekday Start The DST start weekday Hour Start The DST start hour Month End The DST end month Week End The DST end week Weekday End The DST end weekday Hour End The DST end hour Manual Time Settings Th...

Page 63: ...st of the selected ID cards Delete All Click Delete All to delete all door card lists Administrator Table Add Admin Card You should input the top 10 digits of RFID card numbers for example 0004111806 to select the type of admin card by clicking add Type issuing and revoking When entrance guard is in normal state swiping card issuing card would make entrance guard into the issuing state When swipin...

Page 64: ... access rule Access Table According to entrance guard access rules that have been added you can choose single or multiple rules on this list to delete operation Add Access Rule Name User name ID RFID card number Department Card holder s department Position Card holder s position Access Code 1 When the door phone answers the call from the corresponding Phone Num user the Phone Num user can input th...

Page 65: ...s including RFID access code etc within corresponding time section If NONE is selected the feature would be taken effect all day Location Virtual extension number is used to make position call instead of real number It might be taken with unit number or room number Number User phone number Fwd Number Call forwarding number when the above phone number is unavailable Profile Setting Profile There ar...

Page 66: ...ning the door Access Name If the door was opened by swiping card or remotely unlocking door the device would display remote access name Access ID 1 If the opening door method is swiping card it wound display the card number 2 If the opening door way is done via remote access it wound display the remote extension number 3 If the opening door way is done via local access there is no display informat...

Page 67: ... Dial Dialing function Release Delete password input cancel dialing input and end call OK identification key Handsfree The hands free key with hooking dial hanging up functions B Hot Key You might enter the phone number in the input box When you press the shortcut key equipment would dial preset telephone number This button can also be used to set the IP address you can press the shortcut key to d...

Page 68: ...ion is to deliver voice streams to configured multicast address all equipment monitored the multicast address can receive and play it Using multicast functionality would make deliver voice one to many which are in the multicast group simply and conveniently The DSS Key multicast web configuration for calling party is as follows Type Number Subtype Usage Multicast Set the host IP address and port n...

Page 69: ...lticast address and port When the device makes a multicast all devices monitoring the address can receive the multicast data b Calling configuration If the device is on calls or it is a three way conferencing or initiated multicast communication the device would not be able to launch a new multicast call ...

Page 70: ...ould be unlocked B Remote control A Visitors call the owner a Visitors can call the owner via position speed dial or phone number After setting the speed dial key visitors can press it to call directly b The owner answers the call and presses the key to unlock the door for visitors B Owner calls visitors a Owner calls visitors via SIP phone b SIP door phone answers the call automatically c Owner i...

Page 71: ...Add you would add administrator card B Delete Administrator cards To delete the selected admin card click Delete 6 2 2 Add user cards A Method 1 It is used to add cards for starters typically A On the web page Phone Setting Features Card Reader Working Mode option select Card Issuing B Click Apply and Card Reader would enter the issuing status C Use new card to touch card reader induction area and...

Page 72: ...ds for professionals A Use issuer admin card to touch card reader induction area and it would enter issuing card status B Use new card to touch card reader induction area and you might hear the confirmed indication tone from the device Repeat step 2 to add more cards C Use issuer admin card to touch card reader induction area again and it would go back to normal working status C Method 3 It is use...

Page 73: ...ards D On the web page Phone Setting Features Card Reader Working Mode option select Normal E Click Apply and card reader would go back to the Normal status B Method 2 It is used to batch add cards for intermediates A Use revocation admin card to touch card reader induction area and it would enter revoking card status B Use the cards you want to delete from system to touch card reader induction ar...

Page 74: ...ith RFID and PoE HDP 5240PT 79 C Method 3 bulk delete or partially delete card records A On the web page RFID Cards Door Card Table select the card ID and then click Delete If you click Delete All system would delete all the ID card records ...

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