Select one action during business hours.
Greeting
In-Hour Actions
To play the selected prompt. The caller can press
t plays.
keypad to enter numbers when the promp
Announce
To play the selected prompt. The caller can not
enter any digits when the prompt plays.
Call To
To transfer to an extension
No Action
Play the prompt in
Action Data
.
Prompt
Select a prompt if
Greeting
or
Announce
is selected in the
In-Hour
Actions
list.
Extension
Enter an extension number if
Call To
is selected in the
In-Hour Actions
list.
Select one action during the off hours.
Off-Hour Actions
Greeting
To play the selected prompt. The caller can press
bers when the prompt plays.
keypad to enter num
Announce
To play the selected prompt. The caller can not
enter any digits when the prompt plays.
To transfer to an extension
Call To
No Action
Play the prompt in
Action Data
.
Prompt
Select a prompt if
Greeting
or
Announce
is selected in the
Off-Hour
Actions
list.
Extension
Enter an extension number if
Call T
Actions
list.
o
is selected in the
Off-Hour
7.12.5
IVR Prompts Management
can upload customized IVR prompts in
Feature
->
IVR,
and click
IVR Prompts Management
tab.
7.12.5.1 Add an IVR Prompt
1.
Select a language from the
Language
list.
2. Click
Browse
to find the expected recording in the local storage.
3. Click
Put File
to upload the file add it to the
Prompt
list.
Note that the uploading file format must be 8000 Hz, 16 bit, mono Windows PCM WAV file.
7.12.5.2 Delete an IVR Prompt
1.
Select a *.wav file from the
All Files
list.
One
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