Planet Networking & Communication ICA-HM100 User Manual Download Page 76

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(5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account

Information“. Click the hyperlink address to confirm the DDNS service that you just applied.
Then DDNS you applied activated.

Click these two options

Click to confirm

Summary of Contents for ICA-HM100

Page 1: ...User s Manual Wired Wireless H 264 Mega Pixel IP Camera ICA HM100 ICA HM100W 1 ...

Page 2: ...d and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by on...

Page 3: ...asures WEEE Regulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Revision U...

Page 4: ...2 Windows Vista 18 2 7 Setup ActiveX to use the Internet Camera 19 2 7 1 Internet Explorer 6 for Windows XP 19 2 7 2 Internet Explorer 7 for Windows XP 20 2 7 3 Internet Explorer 7 for Windows Vista 21 3 Web based Management 23 3 1 Introduction 23 3 2 Connecting to Internet Camera 23 3 3 Live View 25 3 4 ActiveX Control 26 3 4 1 Digital Zoom 27 3 4 2 Record 28 3 4 3 Snapshot 28 3 4 4 Voice 29 3 4 ...

Page 5: ... 3 15 Event Server Configuration 57 3 15 1 FTP Server 57 3 15 2 TCP Server 57 3 15 3 HTTP Server 58 3 15 4 SAMBA Server 59 3 16 Event Schedule Configuration 61 3 17 Record Configuration 65 Appendix A PING IP Address 66 Appendix B 3GPP Access 67 Appendix C Bandwidth and Video Size Estimation 68 Appendix D DDNS Application 69 Appendix E Configure Port Forwarding Manually 74 Appendix F Power Line Fre...

Page 6: ...g the environment with motion detection at 7 24 The ICA HM100 100W takes surveillance using 2 Way audio The administrator can speak to anyone at ICA HM100 100W remote site with a speaker connected Compliant with IEEE 802 3af PoE interface the ICA HM100 can be located in places where there are no power outlets The ICA HM100W uses IEEE 802 11N wireless technology that communicates at a maximum wirel...

Page 7: ...A HM100 IEEE 802 11n draft 2 0 Wireless LAN Capability ICA HM100W Cam Viewer 3 Central management software supported 1 3 Package Contents User can find the following items in the package Camera unit x 1 Power Adapter x 1 Camera Mount Kit x 1 User s Manual CD x 1 Quick Installation Guide x 1 External Antenna x 1 ICA HM100W only NOTE 1 If any of the above items are missing please contact your dealer...

Page 8: ...ry Size 512 MB 512 MB above Recommended VGA card resolution 1024 x 768 or above VGA card memory 64 MB or above Network bandwidth In D1 resolution mode minimum upload bandwidth is 1 5 2Mbps NOTE 1 The listed information is minimum system requirements only Actual requirement will vary depending on the nature of your environment 2 The ICA HM100 series can be managed by PLANET IP Wizard II if you want...

Page 9: ...orange LED means Camera under wireless mode WLAN 2 White light LEDs These LEDs are Infra Red type It s very useful for low lux environment to provide extra light source for image sensor 3 Microphone The IP Camera has built in an internal microphone This microphone is hidden in the pinhole located on the front panel 2 2 2 Bottom Panel 2 RJ 45 LAN Socket 1 Audio Video Output Jack 4 Factory Default R...

Page 10: ... The ICA HM100 LAN socket is compliant with IEEE802 3af standard PoE interface 3 Power Jack The input power is DC 12V 4 Factory Default Reset This button is used to restore the all factory default settings Sometimes restarting the device will make the system back to a normal state However if the system still got problems after restart user can restore the factory default settings and install it ag...

Page 11: ...slot ICA HM100 2 Antenna Connector ICA HM100W 1 Micro SD Card slot User can insert a micro SD card into this slot for event recording 2 Antenna Connector In case this Camera is wireless model there is a connector for SMA type antenna 6 ...

Page 12: ...ct an Ethernet cable to the LAN socket located on the IP Camera s bottom and attach it to the network Ethernet Cable Step 4 Connect the external power supply to Camera Connect the attached power adapter to the DC power jack of the IP Camera Note Use the power adapter 12VDC included in the package and connect it to wall outlet for AC power Power Cable Once you have installed the IP Camera well and ...

Page 13: ... with the default settings However to help you find the networked camera quickly the windows utility PLANET IP Wizard II can search the cameras in the network that shall help you to configure some basic setting before you started advanced management and monitoring 1 Insert the bundled CD into the CD ROM drive to launch the auto run program Once completed a welcome menu screen will appear 2 Click t...

Page 14: ...4 Please click Next to install with original settings or you may click Change button to modify the install folder then press Next to continue 5 Please click Install to start the installation 9 ...

Page 15: ...d View by PLANET IP Wizard II When you installed the Internet Camera on a LAN environment you have two easy ways to search your cameras by PLANET IP Wizard II or UPnP discovery Here is the way to execute PLANET IP Wizard II to discover camera s IP address and set up related parameter in a camera Search When launch the PLANET IP Wizard II a searching window will pop up PLANTE IP Wizard II is starti...

Page 16: ...deo from camera directly Furthermore you could double click the left button of mouse to link to the Internet Camera by browser 2 5 2 Configure Network by PLANET IP Wizard II In case you want to change the IP related parameters of wired interface please select the Internet Camera you want to configure and click the LAN button Relative settings will be carried out as below 11 ...

Page 17: ... move to next page as below In case you do not want to change username and or password then just click Submit button to perform your setting accordingly Click button will go back to previous page If you like to change username and or password of the device just click the check button Then the related fields will show up as below 12 ...

Page 18: ...king architecture that provides compatibility among networking equipment software and peripherals This device is an UPnP enabled device If the operating system Windows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP NOTE Please notice that MS Windows 2000 does not suppo...

Page 19: ...he Control Panel will display on the screen and double click Add or Remove Programs to continue The Add or Remove Programs will display on the screen and click Add Remove Widows Components to continue 14 ...

Page 20: ...The following screen will appear select Networking Services and click Details to continue The Networking Services will display on the screen select Universal Plug and Play and click OK to continue 15 ...

Page 21: ...Please click Next to continue The program will start installing the UPnP automatically You will see the below pop up screen please wait while Setup configures the components 16 ...

Page 22: ... complete the UPnP installation Double click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet Camera to view your device in an internet browser 17 ...

Page 23: ...ware and peripherals This device is an UPnP enabled device If the operating system Windows Vista of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows Vista Go to Start Control Panel Network and Internet Network and Sharing Center and turn on Network Discovery 18 ...

Page 24: ...era The Internet Camera web pages communicate with the Internet Camera using an ActiveX control The ActiveX control must be downloaded from the Internet Camera and installed on your PC Your Internet Explorer security settings must allow for the web page to work correctly To use the Internet Camera user must setup his IE browser as follows 2 7 1 Internet Explorer 6 for Windows XP From your IE brows...

Page 25: ...t masked as safe to Prompt By now you have finished your entire PC configuration for Internet Camera 2 7 2 Internet Explorer 7 for Windows XP From your IE browse Tools Internet Options Security Custom Level please setup your Settings as follow Set the first 3 items Allow previously unused ActiveX control to run Allows Script lets Automatic prompting for ActiveX controls 20 ...

Page 26: ...ur IE browse Tools Internet Options Security Internet Custom Level please setup your Settings as follow Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked From your IE browse Tools Internet Options Security Trusted Sites Custom Level please setup your Settings as follow 21 ...

Page 27: ... Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked By now you have finished your entire PC configuration for Internet Camera 22 ...

Page 28: ... a connection from your PC to the Internet Camera Once connected you can add the camera to your Browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the camera The Default IP http 192 168 0 20 The login window of Internet Camera will appear Default login username password is admin no password NOTE If the User name and Password have been changed with PLA...

Page 29: ...image will be displayed You should be able to see the images captured from the Internet Camera in the web page now For advanced functions please refer to instructions given in follows chapters NOTE If you log in the camera as an ordinary user setting function will be not available If you log in the camera as the administrator you can perform all the settings provided within the device 24 ...

Page 30: ...hree compressions H264 MEPG 4 and M JPEG simultaneously User can chose the proper and or preferred profile here Full Screen Click this button to display the image in full screen mode uses every available space to display the image captured by this camera 2 Way Audio The Internet Camera supports 2 way audio function User can chose to enable or disable this function by toggling the icon below Disabl...

Page 31: ...iles list inside the SD Card Event Server Setup FTP TCP HTTP server for event Setting Menu Event Schedule Configure the schedule while event triggered Streaming Protocol User can select proper streaming protocol according to networking environment Language The device could provide multiple languages to meet customer s requirement Client Setting Click this button to display the client extra control...

Page 32: ...eX control These features include Digital Zoom Record Snapshot Voice Statistics About 3 4 1 Digital Zoom Click Digital Zoom to active this function as above User can drag or scale the box over the video to adjust zoom ratio and position 27 ...

Page 33: ... by the standard Windows Media Player but it needs the DixectX 9 0 or later version to be installed NOTE Default save path is C Documents and Settings All user Desktop 3 4 3 Snapshot Click Snapshot to activate this function Press Snapshot button to take a picture The image file is saved as JPEG format into your local PC Select Browser the pop up window to select the save path and file name prefix ...

Page 34: ...his control bar to adjust the audio attribute Check the volume mute will mute the speaker output 3 4 5 Statistics Click Statistics to activate this function A window will be popup to show the statistics information of the streaming status NOTE That this information is the statistics between the device and your local PC 29 ...

Page 35: ... show the ActiveX information 3 5 etwork Configuration Use this menu to configure the network to connect the device and the clients 3 5 1 Network This section provides the menu of connecting the device through Ethernet cable 30 ...

Page 36: ...ue numbers that identifies a computer or device on the WAN or LAN These numbers are usually shown in groups separated by periods for example 192 168 0 200 Subnet Mask Subnets allow network traffic between hosts to be separated based on the network s configuration In IP networking traffic takes the form of packets IP subnets advance network security and performance to some level by organizing hosts...

Page 37: ...of http protocol and the WAN users should follow the port number to login If the http port is not assigned as 80 users have to add the port number in back of IP address For example http 192 168 0 20 8080 Therefore the user can access the device by either http xx xx xx xx or http xx xx xx xx xxxx to access the device If multiple devices are installed on the LAN and also required to be accessed from...

Page 38: ...de However note that wired is priority Type To select one of WLAN modes from Infrastructure or Ad Hoc mode Security mode Shows which type of security the network uses The device supports three security methods None WEP WPA_PSK WPA2_PSK Obtain DNS from DHCP Enable this checked box when a DHCP server is installed on the network and provide DNS service SSID This is the name of the wireless network th...

Page 39: ...4 Key value of WEP WPA settings WPA Key Key value of WPA The device uses a pre shared key PSK for key management The pre shared key can be entered either as Manual hex as 64 hexadecimal characters or as a Passphrase using 8 to 63 ASCII characters Obtain IP address automatically DHCP Enable this checked box when a DHCP server is installed on the network to issue IP address assignment With this sett...

Page 40: ...ternet The address you get may be static meaning it never changes or dynamic meaning it s likely to change periodically Just how often it changes depends on your ISP A dynamic IP address complicates remote access since you may not know what your current WAN IP address is when you want to access your network over the Internet The solution to the dynamic IP address problem comes in the form of a dyn...

Page 41: ...n dial up your ISP and get a dynamic IP address For more PPPoE and Internet configuration please consult your ISP It can directly connect to the xDSL however it should be setup on a LAN environment to program the PPPoE information first and then connect to the xDSL modem Power on again then the device will dial on to the ISP connect to the WAN through the xDSL modem The procedures are Connect to a...

Page 42: ...ivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data RTSP Port Choose the RTSP port The RTSP protocol allows a connecting client to start a video stream Enter the RTSP port number to use The default value is 554 RTP Port Specify the range of transmission port number of video stream The default range is 50000 to 50999 User can specify ...

Page 43: ... dealer to get the approved list of compatible 3G phone 3 5 6 UPnP UPnP is short for Universal Plug and Play which is a networking architecture that provides compatibility among networking equipment software and peripherals This device is an UPnP enabled Internet Camera If your operating system is UPnP enabled the device will automatically be detected and a new icon will be added to My Network Pla...

Page 44: ...e NAT router first Port Range The port range will open in NAT router External IP address Show the IP address and port for WAN access through Internet If NAT traversal is configured successfully user can use this IP address and port to access this device 3 5 7 Bonjour The Bonjour service allows IP camera can be discovered with Apple Safari browser applied once the option enable the IP camera will b...

Page 45: ... enable or disable the Bonjour service here Friendly Name Shows the friendly name of this device here 3 5 8 IP Filter You can enter different user s IP address which are allowing enter or denying by the device 40 ...

Page 46: ...n the Send to and Subject field need to be filled Send To Type the receiver s e mail address This address is used for reply mail Subject Type the subject title of the E mail TCP Notification If enable this function then the TCP Server TCP Port and Message fields need to be filled TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server Message The ...

Page 47: ... for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Port Set port number of Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Custom parameter User can set specific parameters to HTTP server Message The message will be sent to HTTP server 42 ...

Page 48: ...e this menu to set the function of the camera of Internet Camera 3 6 1 Picture Rotation Turn the Mirror and Vertical Flip On or OFF The image will be overturned as below White Balance Auto will adjust the white balance automatically ...

Page 49: ...s function is very useful under low illumination environment even 0 Lux In case the Auto mode is selected user needs to specify 3 parameters in advance LED ON Threshold 0 10000 this value set the threshold to turn on white light LED It should be lower or equal to LED OFF Threshold LED OFF Threshold 0 10000 this value set the threshold to turn off white light LED It should be higher or equal to LED...

Page 50: ...are version in the device Network LED Switch the LED light of this Internet Camera on or off that Network LEDs will stop working in case you don t want other people know the camera is transferring data Power LED Switch the LED light of this Internet Camera on or off Log User can check the system log information of the device including the Main Info Appended Info Operator IP and so on Reload Click ...

Page 51: ... Adjust Synchronize with NTP Click this option if you want to synchronize the device s date and time with those of time server called NTP server Network Time Protocol NTP server name Type the host name or IP address or domain name of the NTP server NTP sync Interval Select an interval between 1 and 23 hours at which you want to adjust the device s time referring to NTP server Time zone Set the tim...

Page 52: ...ed and most current settings are reset to factory default values This action will not reset the network setting Backup Setting To take a backup of all of the parameters click this button If necessary it will then be possible to return to the previous settings if settings are changed and there is unexpected behavior Restore Setting Click the Browse button to locate the saved backup file and then cl...

Page 53: ...are upgraded Once the upgrading process completed the device will reboot the system automatically 9 Please wait for 80 seconds and then you can use PLANET IPWizard to search the device again Warning The download firmware procedure cannot be interrupted If the power and or network connection are broken during the download procedure it might possibly cause serious damage to the device Please be awar...

Page 54: ...l and VGA the device will take time to reboot system 3 8 1 Common Text Overlay Setting There are some important information can be embedded into image including date time and or text Video Profile User can only choose either VGA Multi profile or Mega Multi profile mode VGA Multi profile mode can serve H 264 MPEG4 and JPEG streams up to VGA resolution simultaneously On the other hand Mega pixel mod...

Page 55: ...level is between 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second User can set the desired max frame rate versus video quality under the limited bandwidth GOP Control Defines the Intra Inte...

Page 56: ...ing is always enabled or by request 3 9 Audio Configuration Audio To enable or disable audio function Audio Mode To select Simplex or Full duplex 2 way audio mode Input Gain To adjust gain of input audio Output Gain To adjust gain of output audio 51 ...

Page 57: ...Viewer login Select Anonymous to allow any one viewing the video once connected Otherwise only users in database can view the video after login Access right Administrator can access every function in this device However Viewers only can view the video and access limited function Add update and remove of Users account Manage the user s account of viewer user 52 ...

Page 58: ...not SMTP Port Set port number of SMTP service SMTP Authentication Select the authentication required when you send an e mail Disable If no authentication is required when an e mail is send Enable If authentication is required when an e mail is sent Authentication User Name Type the user name for the SMTP server if Authentication is Enable Authentication Password Type the password for the SMTP serv...

Page 59: ...be specified as Included or Excluded type Included Windows target specific areas within the whole video image Excluded Windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Name Name of the specified motion window Object Size Defines the object size of motion detection The higher object size will only larger objects trigger mot...

Page 60: ...tup related parameters to manage the attached SD card also Enable automatic disk cleanup Delete old recorded files while the conditions are reached as below Remove recordings order than Delete old files by days Remove oldest recordings when disk is Delete old files by left capacity 55 ...

Page 61: ...3 14 Recording List This page shows the files list information User may play or delete the selected file 56 ...

Page 62: ...to specify a name for each FTP setting FTP Server Type the server name or the IP address of the FTP server Test Check the FTP server whether this account is available or not FTP Login name Type the user name for the FTP server FTP Login Password Type the password for the FTP server FTP Port Set port number of FTP service FTP Path Set working directory path of FTP server FTP Passive Mode Select pas...

Page 63: ...refore user needs to specify a name for each TCP server setting TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server 3 15 3 HTTP Server The device also can send event message to specified HTTP server 58 ...

Page 64: ...he user name for the HTTP server HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Proxy Port Set port number of Proxy 3 15 4 SAMBA Server The device also can send video stream to specified SAMBA server Most ...

Page 65: ...ing SAMBA Server Type the server name or the IP address of the SAMBA server Test Check the SAMBA server whether this account is available or not SAMBA Login name Type the user name for the SAMBA server SAMBA Login Password Type the password for the SAMBA server SAMBA Path Set working directory path of SAMBA server 60 ...

Page 66: ... provided by this device Name Name of the Event or Schedule Enable Enable or disable this Event or Schedule Type Schedule start with Event trigger or Schedule trigger Enable Time Define the feasible time slot Trigger by Select the triggered sources with event trigger Action Define the actions once event triggered 61 ...

Page 67: ...FTP server by motion triggered always 1 Select event trigger 2 Enable time start from 00 00 to 24 00 every day 3 Trigger by Motion Area Added in Object Detection page 4 Action Send FTP Add in Event Server FTP Server page 62 ...

Page 68: ... from Friday 18 00 and keep work in 12 hours so it will stop on Saturday 06 00 3 Trigger by Motion Area Added in Object Detection page 4 Action Send e mail Add in E Mail page i To email address You need to input the receiver email address ii Subject You could specify the email subject iii Message You could specify the email content 63 ...

Page 69: ...nday to Friday 1 Type Select schedule trigger and interval is 10 minute 2 Enable Time Select Monday to Friday and set start time from 18 00 and keep work in 6 hours 3 Trigger by You do not need to choose it because this will be triggered every minute 4 Action Voice Alert 64 ...

Page 70: ...can choose the type of record file for event or schedule application Record File Type Choose AVI or JPEG file format Record File Prefix Define the prefix of recorded filename JPEG Picture Numbers Define the picture capture method 65 ...

Page 71: ...licts with any other devices over the network If you want to make sure the IP address of Internet Camera utilize the PING command as follows Start a DOS window Type ping x x x x where x x x x is the IP address of the Internet Camera The replies as illustrated below will provide an explanation to the problem If you want to detect any other devices conflicts with the IP address of Internet Camera al...

Page 72: ...ver sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer currently 2 Use the following URL to access rtsp host mpeg4 media 3gp Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact your dealer to get the approved li...

Page 73: ...e range of data sizes for M JPEG mode Average bit rate for MPEG 4 mode Average bit rate for H 264 mode 160 x 120 QQVGA 3 6k byte per frame 64kbps 256kbps 30fps 32kbps 192kbps 30fps 320 x 240 QVGA 8 20k byte per frame 256kbps 768kbps 30fps 192kbps 512kbps 30fps 640 x 480 VGA 20 50K byte per frame 512kbps 2048kbps 30fps 384kbps 1536kbps 30fps 1280x1024 SXGA 100 200k byte per frame NA 512kbps 3076kbp...

Page 74: ...mic IP addresses As to the users that could obtain the static valid IP address they do not usually have to apply the DDNS service Before we decide if DDNS is necessary for the users we have to check what kind of Ethernet network environment we have to install our Networked Device on 1 Environment of Fixed Valid IP Network If users could obtain valid IP addresses they could save the effort to apply...

Page 75: ... 4 Fill the application agreement and necessary information a Username b E mail address and confirmation c Password and confirmation d Submit all the input information and finish creating an account 70 ...

Page 76: ...box There will be an e mail with a title Your DynDNS Account Information Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS you applied activated Click these two options Click to confirm 71 ...

Page 77: ... your username and password that you just applied to login administration interface of DDNS server Input your account 7 If the correct username and password are input you can see the following picture at the top right of the login page 8 Click the Services ...

Page 78: ... the domain name information No 3 1 3 2 4 Setup the DDNS and PPPoE of network device At last users have to enter the web page of Networked Device and setup the necessary information of DDNS and PPPoE after the application of DDNS service Please check the user manual to access the DDNS and PPPoE pages After saving the modification restart the device The external users could browse the Networked Dev...

Page 79: ... example 192 168 0 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network The PLANET WNRT 620 is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you will most likely have...

Page 80: ...o your camera Follow these steps to configure your router s Virtual Server settings Click Enabled Enter a unique name for each entry Select Both under Protocol Type TCP and UDP Enter your camera s local IP Address e g 192 168 0 100 for example in the Private IP field If you are using the default camera port settings enter 80 into the Public and Private Port section click Add A check mark appearing...

Page 81: ...rver section of your router Please make sure to check the box on this line to enable settings Then the device can be access from WAN by the router s WAN IP Address By now you have finished your entire PC configuration for this device 76 ...

Page 82: ...ther areas are 220V only with the exception of Fortaleza 240V Canada 120V 60 Hz China 220V 50 Hz Finland 230V 50 Hz France 230V 50 Hz Germany 230V 50 Hz Hong Kong 220V 50 Hz India 230V 50 Hz Italy 230V 50 Hz Japan 100V 50 60 Hz Eastern Japan 50 Hz Tokyo Kawasaki Sapporo Yokohoma and Sendai Western Japan 60 Hz Osaka Kyoto Nagoya Hiroshima Malaysia 240V 50 Hz Netherlands 230V 50 Hz Portugal 230V 50 ...

Page 83: ...needs to be equipped with a weatherproof case for outdoors using However equipped with a weatherproof case might disable the audio function of the device Install this device Status LED does not light up Check and confirm that the DC power adaptor included in packaged is used Secure the power connector and re power it on again The network cabling is required for the device The device uses Category ...

Page 84: ...rn on UPnP function Some IP cameras are working but others are failed Maybe too many IP cameras have been installed on the LAN and then NAT router is out of resource to support more cameras You could turn off and on NAT router to clear out of date information inside router Access this device Cannot access the login page and other web pages of the Internet Camera from Internet Explorer Maybe the IP...

Page 85: ... authorized to install applications Network congestion may prevent the Image screen from appearing quickly You may choose lower resolution to reduce the required bandwidth How to check the device s ActiveX is installed on your computer Go to C Windows Downloaded Program Files and check to see if there is an entry for the file IPCamera Control The status column should show Installed If the file is ...

Page 86: ...Internet connection may not have enough bandwidth to support streaming audio from the device Image Transfer on e mail or FTP does not work Default Gateway and DNS server address should be set up correctly If FTP does not work properly ask your ISP or network administrator about the transferring mode of FTP server Pan Tilt does not work including Click to Center and Preset Positioning Click Refresh...

Page 87: ...60Hz format of your device If the object is dark the image will flicker Make the condition around the Camera brighter Noisy images occur The video images might be noisy if the device is located in a very low light environment Make the condition around the camera brighter or turn the White light LED on Miscellaneous Can not play the recorded ASF file Please installed Microsoft s DirectX 9 0 or late...

Page 88: ...ES Audio Specification Audio Codec G 726 AMR Audio I O Audio in Internal Microphone Audio out External Speaker Network and Configuration Network Interface 1 xRJ 45 Network Standard IEEE 802 3 IEEE 802 3u IEEE 802 3 IEEE 802 3u IEEE 802 11 b g n Security WEP and WPA encryption Network Protocol TCP IP UDP HTTP SMTP FTP NTP DNS DDNS DHCP ARP Bonjour UPnP RTSP RTP RTCP PPPoE 3GPP ICMP Browser Software...

Page 89: ...7 Class B EN 61000 3 2 2006 EN 61000 3 3 1995 A1 2001 A2 2005 EN 50130 4 A2 2003 EN 61000 4 2 2001 EN 61000 4 3 2006 EN 61000 4 4 2004 EN 61000 4 5 2005 EN 61000 4 6 2006 EN 61000 4 11 2004 Responsible for marking this declaration if the Manufacturer Authorized representative established within the EU Authorized representative established within the EU if applicable Company Name Planet Technology ...

Page 90: ...000 3 3 1995 A1 2001 A2 2005 EN 50130 4 A2 2003 EN 61000 4 2 2001 EN 61000 4 3 2006 EN 61000 4 4 2004 EN 61000 4 5 2005 EN 61000 4 6 2006 EN 61000 4 11 2004 ETSI EN 300 328 V1 7 1 2006 EN 301 489 01 V1 8 1 2008 EN 301 489 17 V2 1 1 2009 Responsible for marking this declaration if the Manufacturer Authorized representative established within the EU Authorized representative established within the E...

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