Plaid Systems Spruce Controller Gen 2, Instruction Manual

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13
Troubleshooting
• Remove all wires from the right terminal block (S1, S2, C, and 24V terminals). If
this resolves the issue, check the support page for additional instruction on
wiring for external sensors.
• Remove the common wires from all C terminals. If this resolves the issue, verify
that the common and zone wire colors match between the controller and the
valves.
No Power
1. Hold down both arrow keys until the indicator flashes rapid blue.
2. Power off the controller by unplugging the power supply, then power back on.
3. Turn off Wi-Fi on your device, wait a few seconds, then turn Wi-Fi back on.
4. Attempt to connect Spruce to Wi-Fi again.
• After entering the connection wizard, put your smartphone to airplane
mode. You may exit airplane mode after credentials are sent to the
controller.
• Verify your Wi-Fi password is correct. The password must be the 2.4GHz
password - this may be different than your 5GHz password.
Issues Connecting to Wi-Fi