Plaid Systems Spruce Controller Gen 2, Instruction Manual

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14
Controller is Offline
The Spruce Controller is offline when the LED indicator breathes blue and red. In
the event that the controller goes offline:
• Check your Wi-Fi network - see if other devices are properly connected to
Wi-Fi.
• Restart your controller by unplugging it and plugging it back in. It should
return online immediately after boot up.
• Check the Wi-Fi strength indicator is between 0dB & -65dB
No Zones Turn On
• Check the common wire is installed correctly. Try moving the common wire
to a new terminal; normally the issue is the common wire is not fully
inserted in the terminal.
• If you have a master valve or pump, check that it is wired correctly, and
turning on as expected.
• Ensure that the water main is turned on.
• Check that the zone wire matches the specific zone; try swapping zone
wires and see if the issue moves or changes.
• Check the Spruce App event log for overcurrent message. This would
indicate a short or valve drawing too much current. This can also be a
result of manually turning on too many valves at once.
Individual Zone Doesn't Turn On
Troubleshooting