Pitney Bowes Scanning System
8
5. Removing the Pitney Bowes Scanning Driver
This chapter describes how to remove the Pitney Bowes Scanning System.
1.
Click the
Start
button, point to
Programs
,
Pitney Bowes, Pitney Bowes Scanning System
,
and then click
Uninstall
.
2.
On the confirmation window, click
Yes
to
remove the Pitney Bowes Scanning System
from your computer.
.
Note
: Please, do not remove by deleting the Pitney Bowes Scanning System folder using Windows
Explorer, this will not remove the Pitney Bowes Scanning System properly.
6. Troubleshooting
This chapter describes the error messages that might be generated during Pitney Bowes Scanning System
installation.
6.1 Error Messages
Cannot find the file ‘A:\Setup’
Cause
:
Specified an incorrect drive.
Solution
:
Specify the correct Floppy disk drive.
Cause
:
No disk in the Floppy disk drive.
Solution
:
Insert the Floppy into the disk drive and Retry.
6.2 Precautions
When you cannot scan or the unit does not scan, verify that:
1.
The Pitney Bowes facsimile unit is connected and the power switch is turned “On”.
2.
The Parallel Interface cable is connected properly.
3.
The cable is not longer than 6 feet.
4.
The document is set in the feeder of Pitney Bowes facsimile unit.
5.
No error message is displayed on the Pitney Bowes facsimile. If, an error message is
displayed, correct the cause according to the Operator’s Guide supplied with the unit.
6.3 Restrictions
Note that the Pitney Bowes Twain Driver and Pitney Bowes Twain Reader are subject to the
following restrictions:
1.
Two or more Pitney Bowes Twain Drivers cannot be run simultaneously. For detailed
information on Pitney Bowes Twain Driver, see Pitney Bowes Twain Driver Help.
2.
Pitney Bowes Twain Reader does not have a paging feature. When multiple pages are read,
each file is displayed as one file resulting in multiple files. For detailed information on
Pitney Bowes Twain Reader, see Pitney Bowes Twain Reader Help.
3.
See Appendix for additional information.