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SDC2035C Communication Device Advanced Setup Guide

EN

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Wi-Fi Protected Setup (continued)

3.  Continue with Franking Machine Installation

Once your Communication Device is 

confi gured using WPS, your Franking 

Machine should be displaying “Add ink 

cartridge” or “Select Language”. You can 

now continue with the Franking Machine 

installation as described in the printed 

Installation Guide supplied with the 

machine.

a.  Before proceeding, make sure that the Scale has been fi tted as described in the 

printed Installation Guide.

b.  Now continue from 

“Install the Ink Cartridge” or “Select Language” (as 

appropriate) in the printed Installation Guide

 to complete installation. Once 

installation is complete, see the reverse of the Guide for useful information and 

tips on using your Franking Machine.

AC Adapter

LEDs

3.      Connect to the outside world

Follow the relevant section below for the connection method you‘ve chosen:

Option 1 - LAN (network) connection

4.1  Connect the Communication Device 

to your network as shown.

6.     Carry out a test print

When prompted, insert a spare envelope or tape/

label strip for a test print. Insert the item into the 

franking machine from the front, making sure it 

is pushed up to the right registration wall. The 

franking machine automatically begins printing. 

Do not remove the item until the printing has 

finished.

Review the quality of the test print.

Good quality – press 

Enter/Yes

.

Poor quality – press 

No

, the franking machine goes through another set-up cycle 

and when complete you should try the test print again.

8.      Check for updates

Your franking machine now automatically checks and installs any new software, 

including any new Envelope Messages associated with your account. The display 

shows the status of the update. 

Once complete, the Home Screen displays and your franking machine is ready to 

be used.

7.      Add postage funds

You need to add funds to your franking machine before you can use it.

Connect to Pitney Bowes Data Centre

The franking machine automatically connects with the Data Centre and, after a 

short delay, displays your account balance:

Adding funds

You now need to add postage to your franking machine.
•  Press 

Enter/Yes

 - an amount of £50 will be suggested. To accept this amount, 

press 

Enter/Yes

 or press 

Clear/Back

 to change it. 

•  If you pressed 

Clear/Back

 you will be prompted to enter a new amount. Enter the 

amount and then press 

Enter/yes

. This new refill amount must be in increments 

of £10.

•  Confirm the amount to add by pressing 

Enter/yes

 again. 

•  The franking machine communicates with the Data Centre to add postage and 

confirms when complete. Press 

Enter/yes

.

•  The display asks if you would like a receipt. Press 

Enter/Yes

 and print an 

envelope or label as you did for the test print at step 6.

9.      Frank an envelope

Let’s now create your first piece of franked mail...
•  Place your item of mail on the scale and the display will show the cost, weight, 

class and date. 

•  If you want to change the Class, press the Class button and scroll  

to highlight the Class you wish to use and then press 

Enter/yes

•  Envelope Messaging prints alongside your frank. To select your preferred 

Envelope Message, press the down 

Review

 

 key until 

‘Ad’

 displays, then press 

Enter/yes

. Scroll to the required Envelope Message using the 

Review

 

▼▲

 keys, 

then press 

Enter/yes

. (To ensure your Envelope Message prints automatically in 

future, see 

Pre-setting Options

, overleaf).

•  Insert the item of mail into the franking machine exactly as you did at step 6 to 

create your first piece of franked mail.

Problems?

•  

Can’t see the personalised Envelope Message you ordered?

 See 

Envelope 

Messaging

 overleaf.

•  

Want to pre-set the franking machine to automatically print your preferred Envelope 

Message?

 See 

Pre-setting Options

 overleaf.

•  

Want to learn more about using you new franking machine?

 See 

Using your 

franking machine

 overleaf.

Prepaid:   £xxxxx.xx

0.00 

0 g

postal class 

date

IMPORTANT 

Once you have printed the receipt, check the Postage by Phone account number 

on the receipt and ensure it matches the account number on the dispatch note 

received with the franking machine. If the numbers do NOT match, do not go any 

further with this installation and contact Pitney Bowes on 

08444 992992

.

IMPORTANT 

It is very important that the print from your franking machine is of a good 

quality. If you do not have a good quality print, Royal Mail may refuse or be 

unable to read the information automatically, this might result in a delay in 

delivering your post. 

Right Registration Wall

5 .     Install the ink cartridge

1

2

3

4

5

6

7

8

9

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.

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Versa

ndarte

n

Zähle

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e

Einste

llungen

Einga

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 vor/zur

ück

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Ja

*#_

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

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Leerta

ste Ei

ngabe

1

2

3

4

5

6

7

8

9

C

0

.

Lock

Class

Funds

Options

Enter

Review

no

yes

*#_

ABC

DEF

GHI

JKL

MNO

PQRS

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WXYZ

Clear/Ba

ck

Space

Shift

PitneyBo

wes

 2.     Decide where to site your   

 

  system and how to connect it  

Please 

DO NOT

 connect power until instructed. 

Your  franking machine has to connect to the Pitney Bowes Data Centre to add 

postage funds, get software updates, and carry out the required Postal Authority 

inspections. 
Choose which of the two connection methods described in the table below best 

suits your needs. Consider the requirements and ensure that there is a suitable 

network socket or internet enabled PC within reach of the supplied cables. You 

must also ensure that the franking machine has a constant power supply and you 

have space around it to work. When you have decided, continue with 

step 3

.

If you cannot meet the requirements of either connection method, refer to 

Troubleshooting

 overleaf.

5.2   When prompted, lift the top cover 

and press the unlock symbol on the 

cartridge latch. Remove and discard 

the yellow packaging material.

5.3  Open the packaging for the ink 

cartridge and take off the protective 

tape from the bottom. 

5.6  Close the top cover and press 

Enter/

yes

. When you see 

‘IMPORTANT – is 

the ink cartridge installed?’

 displayed, 

press 

Enter/yes

 again.  

The franking machine will now go 

through a set-up cycle which takes up 

to 2 minutes. 

1       Open the box and unpack

Here’s a diagram and explanation of the items you should find in your box, if 

anything is missing give us a call on 08444 992992.  Depending on how you install 

your franking machine, you might not need all of these items.

If you have any problems during this installation, refer to ‘Troubleshooting’ 

overleaf.

 Franking Machine

 Scale

 Ink Cartridge

  Postage Meter

  Labels

 USB Cable

 Network Cable

 Power Cord

 Communication 

Device

1

5

7

8

9

2

6

5.1  When the display shows ‘

Add ink 

cartridge

’, press 

Enter/yes

.

5.4  Insert the ink cartridge. Insert the 

base of the cartridge first before 

pushing the top back. 

5.5  Press the ink cartridge latch down 

until it clicks and holds the cartridge 

in place.

Good print

 - no broken lines in the 

centre of the test print

Bad print

 - broken lines in the centre 

of the test print

Communication Device

For Pitney Bowes Digital Mailing System

BEST

 - LAN (Network) Connection

 

You can use a suitably configured network connection (LAN) that gives access to the 

internet. Pitney Bowes highly recommends LAN connection.

Benefits

Requirements

Fast.

Always 

connected.

Saves 

phone call 

costs.

A standard (RJ45) network connection on your router (as found in a normal 

domestic wired setup) or an active network wall socket.

The technical stuff...

The connection must use DHCP (automatic configuration), be open to all HTTP, HTTPS 

and FTP traffic and must NOT be using a PROXY server.         

If you’re unsure about the requirements for LAN connection or if you wish to connect 

using Wi-Fi, our online Communication Device Advanced Setup Guide can help.                                  

Go to 

www.europe.pb.com/docs 

and enter the code 

10936

 to download the guide.

GOOD

 - PCMC Connection (Internet connection via your PC)

If you have a PC with an internet connection nearby, you can install the free Pitney Bowes 

PC Meter Connect™ (PCMC) software and use the PC’s internet connection.

Benefits

Requirements

Fast.

Saves 

phone call 

costs.

Requires a PC with an active internet connection to be nearby and turned 

on. 

The PC must run Windows XP, Vista or 7 and have Pitney Bowes PCMC 

software installed.

PCMC is not available for Mac.

3.      Fit the Scale

 

Remove all shipping 

tape from the machine.

Position the scale on 

the franking machine 

and plug in the scale 

connector as shown in 

these diagrams. Tighten 

the connector screws.

3

             WARNING: Always plug the equipment into a properly grounded wall 

outlet. The socket outlet should be near the equipment and should be easily 

accessible. Use the mains lead supplied with your equipment.

LAN connection (Router, 

Hub, Wall socket)

Communication 

Device

Network Cable

LEDs

LEDs

4

4.2  Plug the AC adapter into the 

Communication Device and a 

power outlet. The left LED is lit

 

 

yellow

 

 when it is on.

4.3  After 45 seconds, the right LED will blink

 

 orange

 

.

 

If the right LED lights orange continuously 

(not blinking), follow Communication Device 

Troubleshooting 1 overleaf.

4.4  Connnect the Franking 

Machine to the 

Communication Device 

using the supplied USB 

cable.

4.5  Connnect the Franking Machine to a power outlet using the cord supplied. The 

Franking Machine displays its startup screens and you will hear noises as the 

Franking Machine initialises. 

4.6  About 10 seconds after it initialises, the Franking 

Machine will display 

‘Meter connected to internet 

- Press Enter’

. Also, the right LED changes from 

blinking orange to blinking 

 

green

 

 .

 

Press 

Enter/Yes 

to continue with 

step 5

.

 

If the right LED stays orange (either blinking 

or continuous), follow Communication Device 

Troubleshooting 2 overleaf. 

Option 2 - PCMC Connection (Internet connection via your PC)

Before you connect your franking machine to your PC, you need to install our 

FREE PC Meter Connect

 software

. To do this, you must have administrator rights 

on your PC which may require you to contact your IT department. Please note that 

the software is not Mac compatible.
To install, visit

 www.europe.pb.com/PCMeterConnect/setup.exe

 and choose the 

‘Run’ option. Select ‘English (United Kingdom)’ as your installation language and 

follow the on-screen instructions. This process installs the software and tests 

your franking machine connection. When complete, you are asked to return to this 

guide to complete the franking machine installation.

USB Cable

Power

Cord

Summary of Contents for dm60 series

Page 1: ...Advanced Setup Guide DM50 55 60 Series Communication Device EN NO DE EN Shipping Mailing Franking Machines ...

Page 2: ... Software 3 Restart the Communication Device 4 Continue with Franking Machine Installation Wi Fi Protected Setup Introduction Before setting up the Communication Device for Wi Fi Protected operation 1 Prepare the Communication Device 2 WPS Setup Procedure 3 Continue with Franking Machine Installation REFERENCE Connectivity Requirements File extensions and URLs that the network firewall needs to al...

Page 3: ...tic IPs and proxy server settings These settings will need to be added to the Communication Device You may need the help of your IT specialist network administrator to do this Follow the instructions exactly in the sequence that follows If you are installing your Franking Machine and have just taken the Communication Device out of its box it will be in the factory default state and you can continu...

Page 4: ...tings Note Your network firewall will also need to be open to certain ports protocols domains and file extensions Details are given in the Reference section of this guide 2 Download and run the Setup Software a Use a computer that is connected to the same network or router as the Communication Device Download the setup software to your computer by going to PC pitneybowes com UK DM60wifipc Mac pitn...

Page 5: ...tage funds get software updates and carry out the required Postal Authority inspections Choose which of the two connection methods described in the table below best suits your needs Consider the requirements and ensure that there is a suitable network socket or internet enabled PC within reach of the supplied cables You must also ensure that the franking machine has a constant power supply and you...

Page 6: ...tom of your wireless router Find out if any special settings are necessary to install a new device on your wireless network such as static IPs proxy servers or non standard wireless network settings Ensure the Wireless USB Plug in is installed in one of the USB ports in the Communication Device see illustration Be sure a wireless access point transmitter is close enough to the location of your Fra...

Page 7: ...ur type of computer Note If a firewall message appears click the button that allows the download to proceed b Save the software pbSmartLAN to your computer then open and run it c Click the Setup for Wireless Connection button d Read and accept the User License Agreement e The setup software will search for devices on your network and display a list of the devices found Highlight the device you are...

Page 8: ...twork listed click Search If required enter and re enter the password key for the selected wireless network and click Next Note If the wireless network you use does not broadcast its name the name will not appear on this list To enter this information scroll down and select Other Network Then click Next and enter the settings for your wireless network manually h Follow the setup wizard and enter t...

Page 9: ...to connect it Please DO NOT connect power until instructed Your franking machine has to connect to the Pitney Bowes Data Centre to add postage funds get software updates and carry out the required Postal Authority inspections Choose which of the two connection methods described in the table below best suits your needs Consider the requirements and ensure that there is a suitable network socket or ...

Page 10: ...will be in the factory default state and you can continue with the steps that follow If the Communication Device has been configured and used before first reset it as described here before proceeding 1 Prepare the Communication Device a Connect the AC power adapter to the Communication Device b Wait about 30 seconds for the Orange LED to light then press the Reset Button When the LED lights green ...

Page 11: ...oftware updates and carry out the required Postal Authority inspections Choose which of the two connection methods described in the table below best suits your needs Consider the requirements and ensure that there is a suitable network socket or internet enabled PC within reach of the supplied cables You must also ensure that the franking machine has a constant power supply and you have space arou...

Page 12: ...gh your network and firewall NOTE URLs accessed by your franking machine may contain pb com anywhere within the URL Firewalls must therefore be set to allow traffic to any URL containing pb com Your firewall may need to be configured using wildcards for example pb com The Connectivity Device uses the following ports and protocols that must be allowed through your network and firewall Type Protocol...

Page 13: ...n Device has reset If the LEDs start blinking then the Communication Device is not reset Repeat the process from Step a above e Disconnect the AC power adapter Reset Button LED Reference Resetting the Device Reference Troubleshooting My Franking Machine will not connect to the Pitney Bowes Data Centre Check that other PC Mac s on the network can access the internet If they cannot there is a connec...

Page 14: ...nd starten Sie sie 3 Starten Sie das Kommunikationsgerät erneut 4 Fahren Sie mit der Installation der Frankiermaschine for Wi Fi Geschützte Einrichtung Einleitung Bevor Sie das Kommunikationsgerät für den Wi Fi geschützten Betrieb einrichten 1 Einrichten des Kommunikationsgeräts 2 WPS Einrichtungsverfahren 3 Fahren Sie mit der Installation der Frankiermaschine fort HINWEISE Verbindungsvoraussetzun...

Page 15: ...tellungen Diese Einstellungen werden dem Kommunikationsgerät hinzugefügt Möglicherweise benötigen Sie die Hilfe Ihres IT Spezialisten Netzwerkadministrators um dies durchzuführen Folgen Sie den Anweisungen in genau der Reihenfolge wie beschrieben Wenn Sie Ihre Frankiermaschine installieren und das Kommunikationsgerät gerade aus der Verpackung genommen haben befindet es sich in Werkseinstellung und...

Page 16: ...otokolle Domains und Dateierweiterungen offen sein Einzelheiten dazu finden Sie im Abschnitt Referenzen in dieser Anleitung 2 Laden Sie die Setup Software herunter und starten Sie sie a Verwenden Sie einen Computer der an dasselbe Netzwerk oder denselben Router wie das Kommunikationsgerät angeschlossen ist Laden Sie die Einrichtungssoftware auf Ihren Computer herunter gehen Sie hierzu auf die Seit...

Page 17: ...king machine has to connect to the Pitney Bowes Data Centre to add postage funds get software updates and carry out the required Postal Authority inspections Choose which of the two connection methods described in the table below best suits your needs Consider the requirements and ensure that there is a suitable network socket or internet enabled PC within reach of the supplied cables You must als...

Page 18: ...in Finden Sie heraus ob besondere Einstellungen notwendig sind um ein neues Gerät in Ihrem drahtlosen Netzwerk zu installieren wie statische IPs Proxy Server oder nicht standardmäßige drahtlose Netzwerkeinstellungen Stellen Sie sicher dass der Drahtlos USB Stecker in einem der USB Ports im Kommunikationsgerät installiert ist siehe Abbildung Stellen Sie sicher dass der drahtlose Zugangspunkt Sender...

Page 19: ...Wenn eine Firewall Meldung erscheint klicken Sie auf die Schaltfläche um das Herunterladen zuzulassen um fortzufahren b Speichern Sie die Software pbSmartLAN auf Ihrem Computer dann öffnen und starten Sie sie c Klicken Sie auf die Schaltfläche Kabellos Netzwerkverbindung d Bitte lesen Sie die Software Lizensvereinbarung und akzeptieren Sie diese e Die Konfigurationssoftware sucht nach Geräten in I...

Page 20: ...rderlich geben Sie das Passwort Schlüssel für das ausgewählte Netzwerk aus bestätigen Sie es und klicken Sie dann auf Weiter Hinweis Wenn das drahtlose Netzwerk das Sie verwenden seinen Namen nicht sendet erscheint der Name nicht in dieser Liste Um diese Informationen einzugeben scrollen Sie hinunter und wählen Sie Anderes Netzwerkaus Klicken Sie dann auf Weiter geben Sie die Einstellungen für Ihr...

Page 21: ...PQRS TUV WXYZ Clear Back Space Shift PitneyBowes 2 Decide where to site your system and how to connect it Please DO NOT connect power until instructed Your franking machine has to connect to the Pitney Bowes Data Centre to add postage funds get software updates and carry out the required Postal Authority inspections Choose which of the two connection methods described in the table below best suits...

Page 22: ...genommen haben befindet es sich in Werkseinstellung und Sie können mit folgenden Schritten fortfahren Wenn das Kommunikationsgerät vorher konfiguriert und verwendet wurde setzen Sie es gemäß der Beschreibung hier zurück bevor Sie fortfahren 1 Einrichten des Kommunikationsgeräts a Schließen Sie das AC Netzteil an das Kommunikationsgerät an b Warten Sie ungefähr 30 Sekunden bis die orange LED leucht...

Page 23: ...s to connect to the Pitney Bowes Data Centre to add postage funds get software updates and carry out the required Postal Authority inspections Choose which of the two connection methods described in the table below best suits your needs Consider the requirements and ensure that there is a suitable network socket or internet enabled PC within reach of the supplied cables You must also ensure that t...

Page 24: ...rleistet sein Hinweis URLs auf die von Ihrem Pitney Bowes System zugegriffen wird können die oben angegebenen Zeichenfolge innerhalb der URL enthalten Beispiel pb com Firewalls müssen daher so eingestellt werden dass Sie Traffic zu jeder URL zulässt die die oben genannten Domains enthalten Ihre Firewall muss möglicherweise für die Verwendung von Wildcards konfiguriert werden wie beispielsweise pb ...

Page 25: ...nikationsgerät nicht zurückgesetzt Wiederholen Sie den Schritt wie oben beschrieben e Trennen Sie das AC Netzteil vom Kommunikationsgerät Resettaste LED Referenz Rücksetzen des Kommunikationsgerätes Referenz Problembehebung Meine Frankiermaschine verbindet sich nicht mit dem Pitney Bowes Daten Zentrum Prüfen Sie ob andere PC s Mac s im Netzwerk zugriff auf das Internet haben Wenn diese auch keinen...

Page 26: ...eval system of any type or transmitted by any means electronically or mechanically without the express written permission of Pitney Bowes We have made every reasonable effort to assure the accuracy and usefulness of this guide however we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products SDC2035C ...

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