INSTALLATION & OPERATIONAL SSHLV MANUAL
30
L20-407 rev.5 (06/19)
10.6.
TROUBLESHOOTING CHARTS
10.6.1. Fryer Troubleshooting Chart
10.6.2. Filter Troubleshooting Chart (if equipped)
Problem
Possible Causes
Corrective Actions
Computer Controller
display doesn't light.
No power to appliance.
Check main building power supply.
Circuit Breaker/GFI tripped.
Reset circuit breaker/GFI.
Power Cord loose or not
connected.
Connect power cord. Verify that power cord is
plugged at the rear of the appliance.
Fuse blown.
Contact Authorized Service Company.
Transformer Defective.
Contact Authorized Service Company.
Defective Controller.
Contact Authorized Service Company.
Controller is on and
appliance will not
heat up.
Computer is in Melt Cycle
Allow time for unit to heat up.
Gas not turned on/ connected.
Turn the gas on/connect gas to the appliance.
SCBS Roll out switch has
tripped.
Allow the appliance to cool and reset the SCBS
Roll out switch.
High temperature limit has
tripped.
Allow the appliance to cool and reset the High
Temperature Limit switch.
Appliance will not
maintain temperature
properly.
Faulty temperature probe.
Contact Authorized Service Company.
Incorrect gas pressure.
Adjust the gas pressure or contact Authorized
Service Company.
Faulty High temperature limit.
Contact Authorized Service Company.
Computer display
shows off, cannot be
turned on.
Faulty computer
Contact Authorized Service Company.
Problem
Possible Causes
Corrective Actions
Filter pump does
not activate
The filter pump circuit
breaker has tripped.
Reset the circuit breaker.
The thermal overload on
the pump motor has
tripped.
Allow the motor to cool and reset the thermal
overload on the motor.
Oil/Shortening is
returning to the
tank slowly or not
at all.
Dirty filter paper/too much
debris on filter paper.
Change filter paper/clean debris from filter
paper*.
Strainer cap is
dirty/clogged.
Remove, clean and reinstall strainer cap*.
Filter pan is not properly
installed/filter pickup is not
completely pushed in.
Check filter pan for proper installation/push
filter pickup in completely*.
Excessive air
bubbles occur
while oil is being
returned to the fry
tank.
Pick up tube screen in the
filter pan is not tight.
Tighten the tube screen on the filter pickup
assembly*.
Pick up tube screen cap is
loose or missing.
Tighten or install the Pick up tube screen
cap*.
Filter pan is not properly
installed/filter pickup is not
completely pushed in.
Check filter pan for proper installation/push
filter pickup in completely*.
Drain valve is
closed but the
computer controller
still displays
'DRAINING'.
The blue drain valve
handle is not pushed in all
the way.
Ensure that the blue drain valve handle is
pushed in all the way.
Improperly adjusted or
defective drain switch
Contact Authorized Service Company
* Wait for the oil and/or appliance to cool to room temperature before attempting these corrective
actions.
