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WARRANTY
CONDITIONS
All wood pellet grills by Pit Boss, manufactured by Dansons, carry a limited warranty from the date of sale by the original owner.
The warranty coverage begins on the original date of purchase and proof of date of purchase, or copy of original bill of sale, is
required to validate the warranty. Customers will be subject to parts, shipping, and handling fees if unable to provide proof of
the purchase or after the warranty has expired.
Dansons carries a five (5) year warranty against defects and workmanship on all parts, and five (5) years on electrical components.
Dansons warrants that all part(s) are free of defects in material and workmanship, for the length of use and ownership of the
original purchaser. Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips or minor cosmetic
cracks. These aesthetic changes of the grill do not affect its performance. Repair or replacement of any part does not extend past
the limited warranty beyond the five (5) years from date of purchase.
During the term of the warranty, Dansons’ obligation shall be limited to furnishing a replacement for defective and/or failed
components. As long as it is within the warranty period, Dansons’ will not charge for repair or replacement for parts returned,
freight prepaid, if the part(s) are found by Dansons’ to be defective upon examination. Dansons’ shall not be liable for
transportation charges, labor costs, or export duties. Except as provided in these conditions of warranty, repair or replacement
of parts in the manner and for the period of time mentioned heretofore shall constitute the fulfillment of all direct and derivate
liabilities and obligations from Dansons to you.
Dansons takes every precaution to utilize materials that retard rust. Even with these safeguards, the protective coatings can be
compromised by various substances and conditions beyond Dansons’ control. High temperatures, excessive humidity, chlorine,
industrial fumes, fertilizers, lawn pesticides and salt are some of the substances that can affect metal coatings. For these reasons,
the warranty does not cover rust or oxidization, unless there is loss of structural integrity on the grill component. Should any of
the above occur, kindly refer to the care and maintenance section to prolong the lifespan of your unit. Dansons recommends the
use of a grill cover when the grill is not in use.
This warranty is based on normal domestic use and service of the grill and neither limited warranty coverage’s apply for a grill
which is used in commercial applications.
EXCEPTIONS
There is no written or implied performance warranty on Pit Boss grills, as the manufacturer has no control over the installation,
operation, cleaning, maintenance or the type of fuel burned. This warranty will not apply nor will Dansons assume responsibility
if your appliance has not been installed, operated, cleaned and maintained in strict accordance with this owner’s manual. Any
use of gas not outlined in this manual may void the warranty. The warranty does not cover damage or breakage due to misuse,
improper handling or modifications.
Neither Dansons, or authorized Pit Boss dealer, accepts responsibility, legal or otherwise, for the incidental or consequential
damage to the property or persons resulting from the use of this product. Whether a claim is made against Dansons based on
the breach of this warranty or any other type of warranty expressed or implied by law, the manufacturer shall in no event be
liable for any special, indirect, consequential or other damages of any nature whatsoever in excess of the original purchase of this
product. All warranties by manufacturer are set forth herein and no claim shall be made against manufacturer on any warranty
or representation.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties,
so the limitations or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific
legal rights and you may have other rights, which vary from state to state.
ORDERING REPLACEMENT PARTS
To order replacement parts, please contact your local Pit Boss dealer or visit our online store at:
www.pitboss-grills.com
CONTACT CUSTOMER SERVICE
If you have any questions or problems, contact Customer Service, Monday through Sunday, 4am - 8pm PST (EN/FR/ES).
[email protected] | Toll-Free: 1-877-303-3134 | Toll-Free Fax: 1-877-303-3135
WARRANTY SERVICE
Contact your nearest Pit Boss dealer for repair or replacement parts. Dansons requires proof of purchase to establish a warranty
claim; therefore, retain your original sales receipt or invoice for future reference. The serial and model number of your Pit Boss can
be found on the back of the hopper. Record numbers below as the label may become worn or illegible.
MODEL
SERIAL NUMBER
DATE OF PURCHASE
AUTHORIZED DEALER
Part# Description
1-PH Hopper Lid
2-PH Hopper Safety Screen
3-PH Hopper Box Housing
4-PH Hopper Access Panel
5-PH Drop Chute Plate
6-PH Drop Chute Cover
7-PH Auger Motor
8-PH Nylon Bushing
9-PH Auger Flighting Assembly
10-PH Hopper Housing Gasket
11-PH Fire Pot
12-PH Auger Box Housing
13-PH Igniter
14-PH Combustion Fan
15-PH Pit Boss Control Board
REPLACEMENT PARTS
1-PH
2-PH
3-PH
4-PH
5-PH
6-PH
7-PH
8-PH
12-PH
13-PH
14-PH
15-PH
9-PH
10-PH
11-PH
Summary of Contents for 72700S
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