Pioneer DRM-6NX Operating Instructions Manual Download Page 45

Page: 45 / 56

Appendix B: Troubleshooting

This section provides useful information to resolve
difficulty you may experience with your

DRM-6NX

The front panel indicators

Errors when accessing the DRM-6NX

Problems running CD-ROM software

Difficulties locating the DRM-6NX in NetWare

Problems locating the domain controller in SMB

Problems when accessing disc changers

Restoring the factory default settings

The others

The Front Panel Indicators

The front panel indicators show the status of the DRM-
6NX. The indicators have the following functions:

Status - Flashes during startup (When the DRM-6NX
is ready for use, the light goes out. The LED remains
off, unless an error condition occurs.)

HDD - Flashes to indicate hard disk activity and SCSI
activity

Caution!
Never turn off the power when the hard disk
drive is active (while a HDD indicator is flashing)

Network - Flashes to indicate the presence of network
traffic

CHANGER - Lit when data is read from the internal
changer and when the SCSI bus is accessed

Power - Indicates that power is connected to the
DRM-6NX (This LED remains lit and is only used
to indicate power is present in the DRM-6NX unit)

Normal Conditions

The Power LED is hardware-controlled and is always lit
when power is connected
This table shows the other front panel indicators under

normal conditions:

Event Status LED HDD LED Network LED
Initial power to unit ON ON ON
During power-up/Self-test.
Approx. 30 seconds.

Flash OFF OFF

After power-up/Self-test OFF ON Flash*
First disc inserted OFF ON Flash*
Last disc removed OFF OFF Flash*
Network Packet arrived OFF N/A Flash*
Flash loading 1 Flash/sec 1 Flash/sec 1 Flash/sec

* The Network LED flashs when there is network traffic

The latest information regarding this product is
provided at

http://wwwbsc.pioneer.co.jp/is/products/index.html

United States

http://www.pioneerusa.com

Europe

http://www.pioneer-eur.com/product.htm

Summary of Contents for DRM-6NX

Page 1: ... DRB1239 1 DRM 6NX NETWORK CACHE CHANGER Operating instructions ...

Page 2: ...UM 3 WIRE GROUNDED TYPE SHALL BE USED WITH THIS EQUIPMENT IMPORTANT If the apparatus is fitted with AC mains power outlet s See the REAR PANEL FACILITIES for convenient connection of additional Hi Fi component s Make all connections to the AC outlet s and the signal terminals first Connect the plug to the wall socket last make sure that the power switch is off THE APPARATUS MUST BE GROUNDED ...

Page 3: ...rounding type power outlet This is a safety feature If you are unable to insert the plug fully into the outlet contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the grounding type plug 11 POWER CORD PROTECTION When unplugging the apparatus pull on the plug not on the cord Do not handle the cord on plug with wet hands Doing so could cause an electric short...

Page 4: ...your dealer for a replacement Contents Thank you for buying this Pioneer product Please read through these operating instructions so you will know how to operate your model properly After you have finished reading the instructions put them away in a safe place for future reference In some countries or regions the shape of the power plug and power outlet may sometimes differ from that shown in the ...

Page 5: ...ine Volume Cache 1 To use the changer as a 12 disc CD ROM server save the data to cache memory on the hard drive then replace the discs in the CD ROM drive with another disc magazine A total of 5 CD DVD ROM drives or changers can be connected to the external SCSI terminal A Directory Cache 2 function reduces file retrieval time and includes CD ROM discs that have not been stored in the Volume Cach...

Page 6: ...the center hole and the disc edge Do not attach paper or stickers to the label side of the disc Handle discs carefully and avoid damaging the label Discs rotate at high speed in the unit Do not use defectivediscs e g crackedorconsiderablywarped as such discs may damage the unit Disc care Fingerprints or dust on the disc will not directly influence the recorded signals However sound quality may dec...

Page 7: ...ia format without written permission from Pioneer Electronic Corporation except for normal use by the original buyer s This exception does not allow copies to be made for sale to others Underthelaw copyingincludestranslatingintoanother language or format NOTICE The information in this document is subject to change without notice Pioneer Electronic Corporation makes no warranty of any kind with reg...

Page 8: ...disk drive is in operation MAGAZINE EJECT button Press the button to remove the CD ROM magazine NOTE The magazine will not eject if the rear panel FUNCTION switch 3 is set to the UP ON disabled position NETWORK indicator Flashes to indicate the presence of network traffic HDD indicator Flashes to indicate hard drive and SCSI activity STATUS indicator Flashes during startup then goes out when the D...

Page 9: ...for use in North America In order regions please consult your dealer for information on Reset button Press this button to return all settings to their factory defaults Black cover The SCSI ID switch of the internal CD ROM changer is inside this cover Notethatchang ing this ID setting may causeabreakdown Do not remove this cover FUNCTION switches Used to set the operationmodeofthe internal CD ROM c...

Page 10: ...n other regions please consult your dealer for information on how to purchase a power cable To AC wall outlet Connect to a wall outlet This unit is designed to operate at AC 110 240 V 50 60 Hz There is no power supply voltage switch because switchover takesplaceautomaticallyinsidetheunit Turn off SCSI terminator No 1 when disk drives are connected to the SCSI terminal Thenturnontheterminatorofthec...

Page 11: ... magazines apart DO NOT use the magazine with an 8 cm CD adapter DONOTusevolatileliquidstocleanthemagazine surface DO NOTforcethemagazineintotheslot Itshould slide in with a straight easy push Insert the correct end of the magazine into the magazine slot After use store magazines in the case provided Store magazines in a cool place away from direct sunlight After approximately 5 000 operations per...

Page 12: ...ediscbytheedges or by one edge and the center hole DO NOT affix labels or adhesive tape to either side of the discs Also do not scratch or damage the pre existing label DO NOT use damaged cracked or warped discs If they break inside the unit they may damage the optics Discs rotate at high speed inside the changing mechanism MEDIA DIAMETER 120mm 12cm 4 72 discs only SUPPORTED DISC FORMAT Physical F...

Page 13: ... sections of the manual pp 18 19 Microsoft IBM Networks SMB pp 20 24 NetWare NCP pp 25 26 UNIX NFS pp 27 28 Web HTTP Connecting the Network Cache Changer to the Network Before you begin Always consult the Network Administrator before making changes to the network configuration Procedure ToconnecttheDRM 6NXtoyournetwork followthese steps 1 Turn off the power 2 Connect the network cable to the appro...

Page 14: ...es Subnet mask Default router Internet address Lease duration Mail server Internet address Assigning an Internet Address TheDRM 6NXsupportsHTTPoverTCP IP whichmeans that it works as a web server available to the Internet and intranets To establish communication with the TCP IPnetwork youmustassignanappropriateInternet address to your DRM 6NX as an address assignment is required to access the DRM 6...

Page 15: ...e DHCP is enabled by default The Internet address and all the other settings will be downloaded automatically NOTE 7 It takes a few minutes to get the IP address from the DHCP server ARP in UNIX and OS 2 Follow these steps to download the Internet address and verify the communication 1 Type the following command arp s host name Ethernet address temp 2 Ping the unit as follows ping host names Examp...

Page 16: ...taddressofyourDRM 6NX in the location address field http Internet address The DRM 6NX Home Page is displayed All users have full access to this File View page From this page users can display and access the discs inserted in the Changer according to their access permissions Using BOOTP in UNIX Follow these steps to use the BOOTP method 1 Appendthefollowingentrytoyourboottable typically etc bootpta...

Page 17: ...ple a user will be prompted for the Server password when accessing the Administration web pages for the first time each session To set the Server password follow these steps 1 From the This Server page click Edit to open the Server Settings dialog box 2 Open the General page 3 Specify and confirm the Server Password 4 Click Close NOTE 7 If you lose the Server password you must restore the factory ...

Page 18: ...Use the Administration pages within the DRM 6NX interface to configure the Network Cache Changer Refer to Accessing DRM 6NX Web Pages page 16 SMB Server Name The default SMB server name is PIONEER nnnnnn where nnnnnn is the last six digits of the DRM 6NX serial number This is the name that will be presented to the Windows clients on the network You can change thatnamebyeditingtheSMBServerNameparam...

Page 19: ...o protect one or several resources but grant all users access to most other resources Locate the resource you want to protect in the file tree 3 Click Properties 4 Open the Windows Sharing page 5 Specify the sharing options 6 Click OK User level User level access control means that specific users and groups can be granted access to each shared resource on the DRM 6NX The DRM 6NX validates all user...

Page 20: ...oose NetWare NCP to set up the DRM 6NX for your NetWare clients 4 Click Start to proceed with the installation and follow the instructions on the screen 5 When finished click Close 6 Click Detailed View to verify the settings and edit the configuration parameters Network Settings The DRM 6NX emulates both a NetWare 3 x bindery server and a 4 x NDS server It supports NetWare over the IP protocol Cl...

Page 21: ...trator with Supervisor or Create rights to the context where you want to install the DRM 6NX changer e g Admin Medtec NDSAdminPassword The password of the administrator entered in NDSAdminName is shown above Once written this password will appear as NDSInstall install Changingto install whenyou are ready to install the changer A forced install will overwrite the existing server object with out war...

Page 22: ...ed Administrator pass word is incorrect Installation failed Server context not found Installation failed Insufficient rights to create server object Installation failed NDS Server object already exists Installation warning Could not extend NDS Schema User xxxxx doesn t have SUPER VISOR rights to the Root object Installation warning Could not extend NDSSchema class1 Installation warning Could not e...

Page 23: ... authentication the user will automatically have access to the DRM 6NX Authentication to a NetWare 3 x Server For access to a DRM 6NX connected to a NetWare 3 x server authentication is checked against the user list in the bindery of the NetWare server If a user is on the list the password will be verified If the password is correct the user will be granted access If the password is incorrect log ...

Page 24: ... the DRM 6NX The root of the SYS volume has Public as trustee with File Scan Read Write Create Modify and Erase rights The system and wwwroot folders have all rights except Supervisor filtered Thus all system files are effectively protected from unauthorized users NOTES 7 If the default security is satisfactory to your system simply do not change anything 7 Use NWAdmin to change the default truste...

Page 25: ...Ware NCP pp 27 28 Web browser HTTP NOTES 7 It is recommended that you disable all protocols that you do not intend to use 7 Online help is available for all parameters 7 Theparameterlistisdescribedindetailin AppendixA Parameter List on page 40 Network Settings Use the Administration pages within the PIONEER Network Cache Changer DRM 6NX web interface to configuretheDRM 6NX Referto AccessingtheDRM ...

Page 26: ...t grant all users access to most other resources Locatetheresourceyouwanttoprotect fromthefiletree 2 Click Properties 3 Open the UNIX Security page 4 Add permissions for the IP addresses users and groups to which you are granting access NOTE 7 Thereisan or relationbetweentheNFSaccesscontrolparameters A user that fulfills any of the NFS access criteria you have specified will be granted access ...

Page 27: ...R Network Cache Changer DRM 6NX web interface to configuretheDRM 6NX Referto AccessingtheDRM 6NX Web Pages on page 16 Wizard The installation wizard is a convenient way to set up the DRM 6NX for your network environments 1 Click Network Settings 2 Click Wizard 3 ChooseWeb HTTP toenableWebbrowseraccess Click Start to proceed with the installation Follow the instructions on the screen 4 Click Close ...

Page 28: ...cted when accessed from a Web browser By default access rights are inherited from the parent folder but you can optionally specify another password 6 Click OK Disable User Access To disable user access and thus limit access to the Administration pages only 1 Click Network Settings 2 Click Detailed View 3 Open the Web HTTP page 4 Disable access to the discs by unchecking Enable access to volumes vi...

Page 29: ...sage similar to Access is denied when trying to access a shared resource on the DRM 6NX Access Points TheDRM 6NXisintegratedintoyournetworkoperating system just like any other file server thus using the same acess commands To be able to access the discs from within various applications mount the DRM 6NX make it available to your system On PC systems this is typically done by mapping the DRM 6NX Ch...

Page 30: ...individual disc 6 Right click the resource and select Map Network Drive 7 Select a drive letter for your DRM 6NX 8 Check Reconnect at logon if you wish to use the resource under the same drive letter the next time you start your computer 9 Click OK The DRM 6NX is ready for use Alternative Method If you are unable to find the DRM 6NX follow these steps 1 Start the Windows Explorer from the Start me...

Page 31: ...cate SYS for root level access Volumes for access to all the discs The volume name for access to an individual disc 8 Right click the resource and select Map Network Drive 9 Select a drive letter for your DRM 6NX 10 Check Reconnect at logon if you wish to use the resource under the same drive letter the next time you start your computer 11 Click OK The DRM 6NX is ready for use Windows for Workgrou...

Page 32: ...in button 5 If you are using bindery mode you will be prompted to enter your user name and password unless you are already logged in before the DRM 6NX has been set up all users have full access to it 6 Click the Drive Connections button on the toolbar onceyouareloggedintotheDRM 6NX Thescreen shown below is displayed NOTE 7 If the Show All Volumes parameter is set to yes the individual discs are s...

Page 33: ...ter 7 If you wish to connect using a different user name enter the name in the Connect As box otherwise leave the Connect As box empty 8 Click OK The DRM 6NX is now ready for use OS 2 IBM Peer for OS 2 Verify that the IBM Peer for OS 2 installed If it is not see the instructions in Alternative Method on page 34 1 Double click the OS 2 Peer icon The Peer window is displayed 2 Double click the Shari...

Page 34: ...teps listed below 1 At the DOS prompt type net use drive letter PIONEER nnnnnn folder where nnnnnn is the last six digits of the DRM 6NX serial number and folder is the DRM 6NX folder to be mapped 2 To make the connections permanent edit the autoexec bat file to include the net use commands Example 1 Root level access To access the root level of the DRM 6NX with serial number 00408C18025C under dr...

Page 35: ...00408CCD000B and you want to map a disc named 44018881 to drive G type map root G PIONEERCD000B_NW SYS VOLUMES 44018881 NOTE 7 If the Show All Volumes parameter is set to yes individual discs can be mapped at SYS level Some applications will not run properly unless the data is stored at root level To avoid such problems you can map drive G directly to the volume named 44018881 Type map root G PION...

Page 36: ... allows six 650 Mbyte CD ROMs to be cached However if each disc contains only 100 Mbyte about 40 discs can be cached on the hard disk NOTE 7 This product does not support cachingDVD discs Managing Hard Disk Caching You manage the hard disk caching facility via the DRM 6NX web interface 6 Specify caching level None No caching Normal Only the directory structure will be cached on new CDs Mirror Comp...

Page 37: ...ve or disc at a time 7 You can click the Location or Name link to sort the items in the listbydriveorvolumename respectively Thelocationisindicated as bus SCSI ID LUN For example location A 1 0 means bus A SCSI ID 1 and LUN 0 7 If the hard disc is full and you want to cache another disc first free some space on the hard disk The DRM 6NX will not overwrite any information until you either Re insert...

Page 38: ...er This section describes Event Log Statistics E mail SNMP Event Log To display the event log click Event Log within the Administration pages In the event log the DRM 6NX writes information such as completed tasks warnings installation failures etc ...

Page 39: ... in each network environment Monitoring the Network Cache Changer SNMP To specify the settings for SNMP Simple Network Management Protocol 1 Click Network Settings 2 Click Detailed View 3 Open the SNMP page 4 Specify the settings then click OK Statistics To display the statistics click Statistics within the Administration pages ...

Page 40: ...Asynchronous Specifies the transfer mode on the SCSI bus Asynchronous Synchronous Fast 10 or Ultra IP InternetAddress 192 36 253 80 The DRM 6NX IP address DefaultRouter 0 0 0 0 The IP address for the default router All traffic directed outside the local network according to the NetMask is sent to the default router Any re routing via other routers is done automatically The default 0 0 0 0 indicate...

Page 41: ...s the community that has read only access to all supported SNMP objects except writeCommunity SupervisorPassword and ftpPassword It corresponds to the readCommunity SNMP object TrapDestination 0 0 0 0 Specifies the IP address which SNMP traps are sent to It corresponds to the trapAddress SNMP object Default is 0 0 0 0 i e all SNMP traps are disabled TrapCommunityName public Specifies the community...

Page 42: ... China_PRC 8 India 5h30m Iran 3h30m Iraq 3 Jordan 2 Kazak_Kirgi 6 Lebanon 2 Syria 2 Parameter name Value Description BindAuthentication Name of the server used for authenitcating clients NDSEnable yes Enables NDS mode NDSTreeName Name of the tree where you wish to install the DRM 6NX NDSServerContext Distinguished name of the context in the NDS tree where you wish to install the DRM 6NX e g Corp A...

Page 43: ... a volume label the DRM 6NX will use a unique eight digit number If the disc is not formatted or uses an unknown file system the text file will be named unknown txt The Volumes Folder When a disc is inserted into a connected drive a subfolder for that volume will be created in the Volumes folder The files on that disc can be accessed through this folder By default the Volumes folder is available t...

Page 44: ...stem ServerProperties folder Example Parameter List V5 00 Server HardwareAddress 00 40 cc 24 c0 0c Date 98 11 02 Time 08 54 37 FactoryDefaults no Restart no TimeZone UTC TimeSyncSource None ServerPassword Cache mirror SCSI SCSITermination on JukeBoxLockTime 0 Disconnect_Reselect on BusMode Asynchronous NOTES 7 Wheneditingthefile besurethattheequalsignandtheparameter value is separated by a space 7...

Page 45: ... is flashing Network Flashestoindicatethepresenceofnetwork traffic CHANGER Lit when data is read from the internal changer and when the SCSI bus is accessed Power Indicates that power is connected to the DRM 6NX This LED remains lit and is only used to indicate power is present in the DRM 6NX unit Normal Conditions The Power LED is hardware controlled and is always lit when power is connected This...

Page 46: ...D ROMs e g single user version of a Computer Select require the MSCDEX Microsoft driver The volume is usually released in a network version as well An MSCDEX emulation called PIONEERCDEX is available on the Axis web site The emulator causes a CD ROM on the DRM 6NX to look as if it were locally connected to the PC PIONEERCDEX supports Windows for Workgroups butan MSCDEX emulation forWindows95isavai...

Page 47: ...e most situations To create this mark edit the config sys file using a text editor Althought you cannot enter the network number from a Web Browser you may display the frame type and change the value to auto or off if required Problems Locating the Domain Controller in Windows SMB If there is a problem locating the primary domain controller when running user level security mode in Windows SMB all ...

Page 48: ...function NOTE 7 Ifsomedriveerroroccursduringcaching reading Caching Reading is canceled and the drive and discs become disabled Only by restarting this product can the condition be cleared Restoring Factory Default Settings If required use any of the methods listed below to restore the factory default settings to a DRM 6NX e g if you have disabled all network protocols Web browser FTP on a TCP IP ...

Page 49: ...behavior and may be ignred 7 With some HUBs the Link LED may not light Reseat the cable until this LED light is on 7 If a write error on hard drive mesage is returned during caching re format the drive with a low level format Select Hard Disk on This Server page and click on the Format button 7 WhenmulitpleexternalDRM 6324XsorotherPioneer 6 DiscsChangersareconnected youmustnotinsert multiple magaz...

Page 50: ...oducts web site you may access to other PIONEER Group s web site United States http www pioneerusa com Europe http www pioneer eur com product htm Flash Memory ThesoftwarethatrunsontheDRM 6NXisstored in Flash Memory This is a memory chip that like ordinary ROM memory keeps its contents even when the power is turned off What makes it unique is the possibility to erase its contents and writenewdatat...

Page 51: ...type FLASH in capitals i e put software name FLASH to force a flash memory load 5 Waitfortheflashmemoryloadtofinish normallythe flashing requires 1 to 4 minutes The unit automatically restarts with the new DRM 6NX software active 6 Log out using the command quit bye or exit depending on your FTP version NOTE 7 With some new firmware restoring factory default setting is required after upgrading Ple...

Page 52: ...Logical format to be supported is basically ISO9660 include RockridgeandJolietextension Software Updates Flash memory allows central and remote updating of the Network Chache Changer Software over the network using FTP over TCP IP Performance Date Throughput 1 300 kbytes s 100BASE TX 1 050 kbytes s 10BASE T Hardware Internal Hard Disc Drive Storage Capacity 5 1 GB Average seek time 9 5ms Internal ...

Page 53: ...iginally invented for the DOS Operating System FTP File Transfer Protocol The TCP IP protocol used for logging in to a network and transferring files HTML Hypertext Markup Language A standard hypertext language used for creating World Wide Web pages and other hypertext documents HTTP Hypertext Transfer Protocol The TCP IP protocol for Web based communication IP Internet Protocol The TCP IP session...

Page 54: ...ices using just one port SMB Server Message Blocks A protocol that makes use of NetBIOS SNMP SimpleNetworkManagementProtocol ATCP IPprotocolformanagingandmonitoring nodes on a network TCP Transmission Control Protocol The connection oriented transport level protocol used in the TCP IP suite of protocols UDF UniversalDiskFormat AspecificationdevelopedbyOSTA OpticalStorageTechnology Association for ...

Page 55: ... DRB1239 55 ...

Page 56: ...AN AND OTHERS PIONEER ELECTRONIC CORPORATION HEAD OFFICE CUSTOMER SUPPORT CENTER 4 1 MEGURO 1 CHOME MEGURO KU TOKYO 153 8654 JAPAN Printed in Japan Imprimé au Japon DRB1239 B PIONEER ELECTRONIC CORPORATION Business Systems Company Overseas Sales Department 4 15 5 Ohmori nishi Ohta ku Tokyo 143 0015 Japan PIONEER NEW MEDIA TECHNOLOGIES INC Multimedia and Mass Storage Division 2265 East 220th Street...

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