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– Use the iPhone to change the audio
output direction.
Dialling is impossible because the touch
panel keys for dialling are inactive.
→
Your phone is out of range for service.
– Retry after re-entering the range for
service.
→
The connection between the mobile
phone and this product cannot be
established.
– Perform the connection process.
A black screen is displayed.
→
While operating an application, the
application was ended on the
smartphone side.
– Touch
to display the top menu
screen.
→
The smartphone OS may be awaiting
screen operation.
– Stop the vehicle in a safe place and
check the screen on the smartphone.
The screen is displayed, but operation
does not work at all.
→
An error has occurred.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– When an Android device is connected,
disconnect the Bluetooth connection
from this product and then reconnect
it.
The smartphone was not charged.
→
Charging stopped because the
temperature of the smartphone rose
due to prolonged use of the
smartphone during charging.
– Disconnect the smartphone from the
cable, and wait until the smartphone
cools down.
→
More battery power was consumed
than was gained from charging.
– This problem may be resolved by
stopping any unnecessary services on
the smartphone.
The status of the vehicle for the forwards
and backwards directions are reversed.
→
Since part of the vehicle status is sent to
the connected device when you use the
Android Auto function, this problem
occurs when the reverse gear polarity
setting of this product is incorrect.
– Check the polarity and re-select the
correct setting.
When problems occur with this product, an
error message appears on the display.
Refer to the table below to identify the
problem, then take the suggested
corrective action. If the error persists,
record the error message and contact your
dealer or your nearest Pioneer service
centre.
AMP Error
→
This product fails to operate or the
speaker connection is incorrect; the
protective circuit is activated.
– Check the speaker connection. If the
message fails to disappear even after
the engine is switched off/on, contact
your dealer or an authorised Pioneer
Service Station for assistance.
Problems with the phone screen
Problems with Application
screen
Error messages
Common