Phytec FireWire-CAM-011H, Manual

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FireWire-CAM-011H/-012H
36
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PHYTEC Messtechnik GmbH 2006 L-680e_1
2.6.2 Problem Solving
Check the following points if the live picture is poor or doesn’t
appear:
•
No „Video Device“ is recognized
- Is the camera connected to the computer correctly?
- Is the camera connected to a power supply? (use adapter if
necessary)
- Is the software driver installed?
- Is DirectX, Version 8.1 or higher installed?
•
The picture is black
- Is the iris of the lens open?
•
The picture is only black and white (gray levels)
- Do you have the color version VCAM-xx2?
- Is the software driver installed?
- Is the correct camera model selected?
- Was a color format selected with the settings?
- Is your graphics card configured for more than 256 colors?
- Is DirectX, Version 8.1 or higher installed?
•
The picture quality is poor
- Is the iris of the lens opened sufficiently?
- Is the illumination sufficient?
- Is your graphic card configured for more than 256 colors?
- Try to adapt the camera parameters or set them to their „default“
values (
see next section
)
•
The image is not focussed/cannot be focussed
- Check the lens setting
- Has the minimum object distance (M.O.D.) been met?
- Does the extension ring need to be removed/mounted?
- If necessary adjust the flange focal length (
Caution!
).