LIMITED WARRANTY — Roper Scientific Analytical Instrumentation
Roper Scientific, Inc. (“Roper Scientific,” us,” “we,” “our”) makes the following limited warranties. These
limited warranties extend to the original purchaser (“You”, “you”) only and no other purchaser or transferee.
We have complete control over all warranties and may alter or terminate any or all warranties at any time we
deem necessary.
Basic Limited One (1) Year Warranty
Roper Scientific warrants this product against substantial defects in materials and / or workmanship for a period
of up to one (1) year after shipment. During this period, Roper Scientific will repair the product or, at its sole
option, repair or replace any defective part without charge to you. You must deliver the entire product to the
Roper Scientific factory or, at our option, to a factory-authorized service center. You are responsible for the
shipping costs to return the product. International customers should contact their local Roper Scientific
authorized representative/distributor for repair information and assistance, or visit our technical support page at
www.roperscientific.com
.
Limited One (1) Year Warranty on Refurbished or Discontinued Products
Roper Scientific warrants, with the exception of the CCD imaging device (which carries NO WARRANTIES
EXPRESS OR IMPLIED), this product against defects in materials or workmanship for a period of up to one (1)
year after shipment. During this period, Roper Scientific will repair or replace, at its sole option, any defective
parts, without charge to you. You must deliver the entire product to the Roper Scientific factory or, at our option,
a factory-authorized service center. You are responsible for the shipping costs to return the product to Roper
Scientific. International customers should contact their local Roper Scientific representative/distributor for
repair information and assistance or visit our technical support page at
www.roperscientific.com
.
Shutter Limited One Year Warranty
Roper Scientific warrants for a period of up to one (1) year after shipment
the standard, factory-installed camera
shutter of all our products that incorporate an integrated shutter. This limited warranty applies to the standard
shutter installed in the camera system at the time of manufacture.
Non-standard shutters, special product request
(SPR) shutters, and third-party shutter drive equipment carry NO WARRANTIES EXPRESSED OR IMPLIED.
Roper Scientific will supply, at no cost to the customer, up to one (1) replacement shutter during the warranty
period. Roper Scientific will, at Roper Scientific's option, either ship a ready-to-install shutter to the customer
site for installation by the customer according to the instructions in the product User Manual or arrange with the
customer to return the camera system (or portion of the camera system) to the factory (or factory-authorized
service center) for shutter replacement by us or a Roper Scientific-authorized agent. Responsibility for shipping
charges is as described above under our Limited One (1) Year Warranty.
VersArray (XP) Vacuum Chamber Limited Lifetime Warranty
Roper Scientific warrants that the cooling performance of the system will meet our specifications over the
lifetime of the VersArray (XP) detector or Roper Scientific will, at its sole option, repair or replace any vacuum
chamber components necessary to restore the cooling performance back to the original specifications at no cost
to the original purchaser.
Any failure to “cool to spec” beyond our Basic (1) year limited warranty from date of
shipment, due to a non-vacuum-related component failure (e.g., any components that are electrical/electronic) is
NOT covered and carries NO WARRANTIES EXPRESSED OR IMPLIED.
Responsibility for shipping charges is
as described above under our Basic Limited One (1) Year Warranty.
Sealed Chamber Integrity Limited 24 Month Warranty
Roper Scientific warrants the sealed chamber integrity of all our products for a period of twenty-four (24)
months after shipment. If, at anytime within twenty-four (24) months from the date of delivery, the detector
should experience a sealed chamber failure, all parts and labor needed to restore the chamber seal will be
covered by us.
Open chamber products carry NO WARRANTY TO THE CCD IMAGING DEVICE, EXPRESSED OR
IMPLIED.
Responsibility for shipping charges is as described above under our Basic Limited One (1) Year
Warranty.
Vacuum Integrity Limited 24 Month Warranty
Roper Scientific warrants the vacuum integrity of all our products for a period of up to twenty-four (24) months
from the date of shipment.
We warrant that the detector head will maintain the factory-set operating temperature
without the requirement for customer pumping. Should the detector experience a Vacuum Integrity failure at
anytime within twenty-four (24) months from the date of delivery all parts and labor needed to restore the
i
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