32
Service
Table of contents
9.4 Troubleshooting
Problem
Possible cause/solution
The device does not turn on
•
The batteries or rechargeable batteries
are not inserted correctly.
X
Check to ensure that the batteries
or rechargeable batteries are correctly
inserted. Make sure the polarity is
correct.
•
Batteries are empty.
X
Replace or recharge the batteries.
The device does not playback
recordings
•
The keypad lock may be enabled.
X
Slide the HOLD switch to the
"Off" position.
•
No recordings are saved in the device.
The device does not
respond.
Remove the batteries/rechargeable
batteries and insert them again.
I cannot hear anything from
the speaker.
•
A headset is connected to the device.
•
The volume is at the lowest setting.
Problem
Possible cause/solution
The recording session does
not start
•
Voice activation may be switched on.
•
Keypad lock (HOLD) is switched on.
X
Slide the HOLD switch to the
"Off" position.
•
The maximum number of recordings
may have been reached or the available
space for recording is full.
X
Delete some recordings or move
them to an external device.
I cannot hear anything from
the headphones.
•
The headphones are incorrectly
connected.
X
Check the headphone connection.
•
The volume is at the lowest setting.
