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WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Problem
Solution
No power
– Check if the AC power cord is properly connected.
– Press the STANDBY ON on the front of the DVD
system to turn on the power.
No picture
– Refer to your TV’s manual for correct Video In
channel selection. Change the TV channel until you
see the DVD screen.
– Check if the TV is switched on.
Distorted picture
– Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This
is not a malfunction.
Completely distorted picture or
– Connect DVD Player directly to the TV.
black/white picture with DVD
– Make sure the disc is compatible with the DVD/
Player.
– Ensure that the DVD Player’s TV Type is set to match
that of the Disc and your TV.
No sound or distorted sound
– Adjust the volume.
– Check that the speakers are connected correctly.
No audio at digital output
– Check the digital connections.
– Check if your receiver can decode MPEG-2 or DTS
and if not, please make sure the digital output is set
to PCM.
– Check if the audio format of the selected audio
language matches your receiver capabilities.
No sound and picture
– Check that the RGB/SCART cable is connected to
the correct device (See Connecting TV).
Disc can’t be played
– The DVD+R/CD-R must be finalised.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
– Region code incorrect.
Picture freezes momentarily
– Check the disc for fingerprints/scratches and
during playback
clean with a soft cloth wiping from centre to edge.
No return to start-up screen when
– Reset the unit by switching the player off, then on
disc is removed
again.
Troubleshooting
Visit us at www.p4c.philips.com for service support
