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• Why is the scanned image not proportional?
Scan at a slow and constant speed will increase scanning quality.
• What's the best way to scan from inside of a book?
When scanning a source with a binding, we recommend you start from
the binding and glide outward.
• Why are the scanned images backwards?
You must scan in the direction the arrow is pointing.
To change the scan direction:
1. Press the MENU button and Choose SETTINGS.
2. Scroll to Scan Setting.
3. Choose DIRECTION to personalize the direction you are comfortable
scanning from.
• How do I view the pictures from my computer?
1. With the scanner in the OFF position, establish USB connection with
mini USB cable (Included).
2. Plug the bigger USB connector into your computer.
3. Turn on the scanner by pressing the power button.
4. Your computer will detect this computer as a "portable drive", same as
a USB
fl
ash drive.
• How can I contact Philips for more support?
You can reach us at : 1-877-784-0999
Monday-Friday: 10am - 10pm EST
Saturday-Sunday: 12pm - 9pm EST
closed on all nationally observed holidays.
• I want to change the "File Created" date on these photos scanned, how
can I do that?
1. Install ezScanPal V2.0 software that came with your scanner.
2. Insert microSD (with SD adaptor) into your PC.
3. Open EzScanPal V2.0 software then RIGHT click on the photo desired,
then press PROPERTIES.
4. Click on File Date, then change from the menu.
5. Con
fi
rm your changes by pressing the green check mark.
If you have additional questions about this scanner, please refer to the FAQ’s
at www.philips.com/support and lookup product SIC4014H/G7.
