Problem
Cause
Solution
The machine is performing its
self-adjustment procedure.
Brew a few cups of coffee.
The brew group is dirty.
Clean the brew group.
Coffee is leaking from the
coffee dispensing spout.
The coffee dispensing spout is
clogged.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
The coffee exit duct is clogged. Clean the coffee exit duct.
The coffee is not hot
enough.
The cups you use are cold.
Preheat the cups by rinsing them with
hot water.
The temperature is set too low.
Check the menu settings.
Set the temperature to 'high' in the
menu.
You added milk.
Whether the milk you add is warm or
cold, it always decreases the
temperature of the coffee to some
extent.
The machine grinds the
coffee beans, but coffee
does not come out.
The coffee exit duct is blocked. Clean the coffee exit duct with the
handle of the measuring spoon or a
spoon handle. Switch the appliance off
and on again.
The grinder is set to a too fine
setting.
Adjust the grinder to a coarser setting.
The brew group is dirty.
Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
The coffee comes out
slowly.
The grinder is set to a too fine
setting.
Use a different coffee blend or adjust
the grinder.
The brew group is dirty.
Clean the brew group.
The coffee exit duct is blocked. Clean the coffee exit duct with the
handle of the measuring spoon or a
spoon handle.
The machine circuit is blocked
by limescale.
Descale the machine.
The frothed milk is too
cold.
The cups are cold.
Preheat the cups with hot water.
The milk does not froth.
The milk carafe is dirty or not
inserted correctly.
Clean the carafe and make sure that you
position and insert it correctly.
The milk dispensing spout has
not been opened fully.
Make sure that the milk dispensing
spout is in the correct position.
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