Philips S7980, Manual

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Warranty and support
If you need information or support, please visit
www.philips.com/support
or read the
international warranty leaflet.
Troubleshooting
This chapter summarizes the most common
problems you could encounter with the shaver,
SkinAnalyst sensor and its accessories. If you are
unable to solve the problem with the information
below, visit
www.philips.com/support for a list of
frequently asked questions or contact the
Consumer Care Center in your country.
Problem Possible cause Solution
I cannot connect the
shaver to the app.
You have not
downloaded the app.
Download the
SkinAnalyst app.
The app is available
for iPhone 6, iPhone
6 Plus, iPhone 6S
and iPhone 6S Plus
equipped with iOS9
or higher.
Your shaver is not
switched on.
Make sure the shaver
is switched on.
You have not opened
the app.
Make sure you open
the app.
your iPhone cannot
find the shaver.
The shaver is
available for iPhone
6, iPhone 6 Plus,
iPhone 6S and
iPhone 6S Plus
equipped with iOS9
or higher.
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