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Service
Keep your bill of sale. Twenty four (24) months from the date on the
bill of sale or eighteen (18) months from the date of factory shipping
as determined by the serial number establishes the warranty period
should service be required. If service is performed, it is in your best
interest to obtain and keep all receipts. This written warranty gives
you specific legal rights. You may also have other rights that vary from
state to state. Service under this warranty must be obtained by
following these steps, in order:
• Contact your selling authorized Dyaco dealer. OR
• Contact your local authorized Dyaco service organization.
• If there is a question as to where to obtain service, contact our
service department at 1-866-869-4409.
• Dyaco’s obligation under this warranty is limited to repairing or
replacing, at Dyaco’s option, the product through one of our
authorized service centers. All repairs must be preauthorized by
Dyaco. If the product is shipped to a service center freight charges
to and from the service center will be the customer’s responsibility.
• The owner is responsible for adequate packaging upon return to
Dyaco. Dyaco is not responsible for damages in shipping. Make all
freight damage claims with the appropriate freight carrier. Do not
ship any unit to our factory without a return authorization number.
All units arriving without a return authorization number will be
refused.
• For any further information, or to contact our service department by
email, or phone call, and also please refer to website for additional
information:
- Consumer care service email address: [email protected]
- Consumer care service phone number: 1-886-869-4409
Product features or specifications as described or illustrated are
subject to change without notice. All warranties are made by Dyaco
Commercial & Medical North America LLC. This warranty applies only
in the 48 contiguous United States.
