26
English
General troubleshooting
Problem
Solution
The icon on the display
or the light on the
appliance does not
respond when I try to
set different functions.
1. Disconnect the appliance from the power source by removing the
adapter from the wall socket. Wait 10 seconds and reconnect the
appliance. Start it again.
2. If restarting the appliance does not work, go back to default settings by
pressing the end of a paperclip into the reset button on the back of the
appliance (see 'General description'). Please note that all personal settings
(set alarm etc.) will be removed by going back to default settings.
If the appliance still does not work, call 1-866-832-4361 for assistance.
The lamp does not go
on when the alarm
goes off.
Perhaps you set a light intensity level that is too low. Increase the light
intensity level in your wake-up profile.
Perhaps you turned off the alarm function. The alarm icon is visible on the
display when the alarm is active.
The lamp does not go
on right away when I
switch it on.
It may take between 1 to 5 seconds for the lamp to go on, depending on
the set light intensity level.
I do not hear the alarm
sound when the alarm
goes off.
Perhaps you set a sound level that is too low. To set a higher sound level,
increase the volume level of the wake-up sound in your wake-up profile.
When you have set an alarm, you will first see the light of the wake-up
curve. The alarm sound only starts playing when the set alarm time has
been reached. You can change the duration of the wake-up light curve.
If you selected the FM radio as the alarm sound, turn on the FM radio
after you turn off the alarm to check if the FM radio works.
Check if your FM radio is correctly tuned to a radio station. If necessary,
adjust the frequency. If the radio still does not work, call 1-866-832-4361
for assistance.
The FM radio does not
work or makes a
crackling sound.
Check if the FM radio is correctly tuned to a radio station. If necessary,
adjust the frequency.
Change the position of the antenna by moving it around. Make sure that
you have unwound the antenna completely.
Perhaps the broadcast signal is weak. Adjust the frequency and/or
change the position of the antenna by moving it around. Make sure you
have unwound the antenna completely.
The alarm went off
yesterday, but it did not
go off today.
Perhaps you turned off the alarm function or only set the alarm for one
day. The alarm icon is visible on the display when the alarm is due within
24 hours.
Summary of Contents for HF3670
Page 1: ...Philips SleepMapper app HF3670 HF3671 HF3672 ...
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