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ENGLISH
Guarantee and support
If you need information or support, please visit
www.philips.com/support
or read
the separate worldwide guarantee leaflet.
Troubleshooting
This chapter summarizes the most common problems you could encounter with
the appliance. If you are unable to solve the problem with the information below,
visit
www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Problem
Possible cause
Solution
The outside of
the appliance
becomes hot
during use.
The heat inside
radiates to the outside
walls.
This is normal. All handles and knobs
that you need to touch during use
stay cool enough to touch.
The pan, basket, fat reducer, and
the inside of the appliance always
become hot when the appliance is
switched on to ensure the food is
properly cooked. These parts are
always too hot to touch.
If you leave the appliance switched
on for a longer time, some areas get
too hot to touch. These areas are
marked on the appliance with the
following icon:
As long as you are aware of the hot
areas and avoid touching them, the
appliance is completely safe to use.
My home-made
fries do not turn
out as expected.
You did not use the
right potato type.
To get the best results, use fresh
russet potatoes. If you need to store
the potatoes, do not store them in
a cold environment like in a fridge.
Choose potatoes whose package
states that they are suitable for frying.
The amount of
ingredients in the
basket is too big.
Follow the instructions in this user
manual to prepare home-made fries
(see ‘Food table’ or download the
free Airfryer App).
