guarantee and service
If you need service or information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Consumer
Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the
information below, contact the Consumer Care Centre in your country.
problems and possible solutions
Water or
milk
Salt
Sugar or
honey
Flour
Yeast
Other
Loaf rises, then falls Decrease 1-
2tbsp, use
colder liquid
Increase
¼tsp
Increase 1-2tbsp,
use fresher flour,
use right type of
flour
Decrease 1/8-¼tsp, use
fresh yeast, use right type of
yeast at right setting
Check power
supply
Loaf rises too high Decrease 1-
2tbsp, use
colder liquid
Increase
1/4tsp
Decrease
½tsp
Decrease 1-2tbsp
Decrease 1/8-¼tsp, use right
type of yeast at right setting
Loaf does not rise
enough
Increase 1-
2tbsp
Decrease
1/4tsp
Increase
½tsp
Use fresher flour,
use right type of
flour
Increase 1/8-¼tsp, use fresh
yeast, use right type of yeast
at right setting
Loaf is short and
heavy
Use fresher flour,
use right type of
flour
Add yeast, use fresh yeast,
use right type of yeast at
right setting
Check power
supply
Crust too light
Increase
½tsp
Select correct
settings
Loaf is uncooked
Check power
supply, select
correct settings
Loaf is overcooked
Decrease
½tsp
Select correct
settings
Bread mixture is
unmixed
Place bread pan
properly,
push kneading
blade correctly
onto shaft in bread
pan
Smoke comes out
of vents
Clean heating
element
High altitude
adjustment
Decrease 1-
2tbsp
Decrease
½tsp
Decrease 1/8-¼tsp
Note: When you make corrections to amounts of ingredients, first change the amount of yeast. If the result is still not satisfactory, make adjustments to
liquids and then to dry ingredients.
Problem
Possible cause
Solution
The buttons do not work.
The plug is not in the wall socket.
Put the plug in the wall socket.If the problem persists,
contact the Consumer Care Centre in your country.
The appliance produces noise during
operation.
The motor produces noise during the
kneading process. This is normal.
No action required.
The appliance rattles during operation.
The bread pan is not installed properly. To install the bread pan properly, turn it clockwise
until it locks into position.
Some smoke comes out of the steam vents
and the appliance produces a burning smell.
Ingredients or bread crumbs have
collected on the heating element or
inside the appliance.
Always clean the appliance after use. Unplug the
appliance and let it cool down before you clean it.
The appliance does not start operating
when I press the start/stop/cancel button
and ‘ERR’ appears on the display.
The appliance is overheated.
Let the appliance cool down for approx. 1 hour.
EnglisH
16
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