Philips HD7696, User Manual

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Ordering accessories
To buy accessories or spare parts, visit
www.shop.philips.com/service
or go to your Philips dealer.
You can also contact the Philips Consumer Care Centre in your country (see the worldwide
guarantee leaflet for contact details).
Environment
- Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 34).
Guarantee and support
If you need information or support, please visit
www.philips.com/support
or read the separate
worldwide guarantee leaflet.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, visit www.philips.com/support
for a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem Solution
The appliance does not
work.
Make sure that the voltage indicated on the appliance
corresponds to the local mains voltage.
Make sure that: the appliance is plugged in and switched on.
The appliance is plugged in and switched on.
The water tank is filled with water.
In all other cases, contact the Philips Consumer Care Centre.
The appliance continues to
drip long after the brewing
cycle has finished.
Some dripping is normal. This is caused by steam that condenses
inside the appliance. If more than 3 to 5 drops of coffee fall on the
hotplate after you remove the jug, the drip stop is dirty.
Push the drip stop to open it and rinse it under a running tap.
If you remove the jug from the appliance for more than
20 seconds, the filter holder starts to overflow.
If the above solutions do not solve the problem, please contact
the Philips Consumer Care Centre.
The filter overflows while the
appliance is brewing coffee.
Check if you placed the filter holder into the appliance properly.
If the filter holder is not in the correct position, the drip stop does
not work, which may cause the filter holder to overflow.
If you remove the jug from the appliance for more than
20 seconds during the brewing process, the filter holder starts to
overflow.
The coffee is too weak. Set the intensity knob to intense.
Put more ground coffee in the filter holder to get the
coffee-to-water ratio right.
Make sure that the paper filter does not collapse.
Use the right size of paper filter (1x4 or no.4).
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