Philips HD3802, User Manual

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Troubleshooting
This chapter summarises the most common problems you could
encounter with the water purifier. If you are unable to solve the problem
with the information below, contact the Consumer Care Centre in your
country.
Problem Solution
Water leaks from
the attachment nut.
Perhaps you have not installed the water
purifier properly. Reinstall the water
purifier according to the instructions in this
user manual.
Perhaps the attachment nut or the tap adapter
is damaged. Contact an authorised Philips
service centre.
Perhaps the tap water pressure is higher than
specified.
You may need to wind some Teflon
tape around the thread of the tap adapter.
Water leaks from the
bottom of the filter
housing unit.
Perhaps the filter cartridge is not properly
installed. Reinstall the filter cartridge. See
chapter ‘Preparing for use’, section ‘Installing the
filter cartridge’.
The water flow is
weak at the unfiltered
setting.
Perhaps the stainless steel screen under the
rubber washer inside the water selection unit is
clogged. Clean it with a soft brush and rinse it.
The water flow is
weak at the filtered
setting.
Perhaps the filter cartridge is clogged. Replace
the filter cartridge. See chapter ‘Replacement’,
section ‘How to replace the filter cartridge’.
Perhaps the tap water pressure is lower than
specified.
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