Départ. Technical support- CM640
PROCEDURE
COMPANY RESTRICTED
PHILIPS Consumer
Communications
Centre du Mans
Service Repair Support
VY-V-640-620-3
Page : 44
of
63
Language : EN
Date : 11/02/03
PHILIPS ELECTRONICS N.V. 1999
VY-V-640-620-3
All rights reserved. Reproduction in whole
or in part is prohibited without the written
consent of the copyright owner.
8.5
E-Mail Test Procedure
With regard to the mobile phones only two things can prevent the E-mail applications to operate properly :
•
A bad configuration
(wrong E-mail parameters)
•
The mobile has a deficient Radio part.
So that’s why to solve E-mail problems the following process must be observed.
½
Check with the customer that all the needed parameters are stored in the phone memory
( a quick test has to be performed to check memory reliability)
½
Perform a functional and a radio test of the mobile phone.
The E-mail Test procedure as to be performed only if the customer complains about E-mail applications.
8.5.1
Functional and radio test
Before starting the E-mail procedure it must be assumed that the functional test and the radio test have been done
successfully.
(Refer to chapters 8.1 & 8.2)
8.5.2
E-mail parameters settings
(to be checked using the Operator Simcard)
•
First Press OK to access the menu and select E-mail icon.
•
Select a mailbox and press OK.
•
Press the Compass Key left or right to find Settings and press OK
