54 Limited Warranty
DVD962SA
Two years Free Labor
Two years Exchange Warranty on Parts
This product must be carried in for repair.
WHO IS COVERED?
You must have proof of purchase to receive warranty service.
A sales receipt or other document showing that you pur-
chased the product is considered proof of purchase.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product.
For
two years thereafter
, all parts will be repaired or replaced, and
labor is free.
After two years from the day of purchase,
you pay
for the replacement or repair of all parts, and for all labor
charges.
All parts, including repaired and replaced parts, are covered
only for the original warranty period. When the warranty on
the product expires, the warranty on all replaced and
repaired parts also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
• labor charges for installation or setup of the product,
adjustment of customer controls on the product, and
installation or repair of antenna systems outside of the
product.
• product repair and/or part replacement because of misuse,
accident, unauthorized repair or other cause not within
the control of Philips Consumer Electronics.
• reception problems caused by signal conditions or cable or
antenna systems outside the unit.
• a product that requires modification or adaptation to
enable it to operate in any country other than the country
for which it was designed, manufactured, approved and/or
authorized, or repair of products damaged by these modifi-
cations.
• incidental or consequential damages resulting from the
product. (Some states do not allow the exclusion of inci-
dental or consequential damages, so the above exclusion
may not apply to you. This includes, but is not limited to,
prerecorded material, whether copyrighted or not copy-
righted.)
• a product that is used for commercial or institutional pur-
poses (including but not limited to rental purposes).
WHERE IS SERVICE AVAILABLE?
Warranty service is available in all countries where the prod-
uct is officially distributed by Philips Consumer Electronics. In
countries where Philips Consumer Electronics does not dis-
tribute the product, the local Philips service organization will
attempt to provide service (although there may be a delay if
the appropriate spare parts and technical manual(s) are not
readily available).
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing
proof of purchase. Attach it to this owner’s manual and keep
both nearby. Also keep the original box and packing material
in case you need to return your product.
BEFORE REQUESTING SERVICE...
Please check your owner’s manual before requesting service.
Adjustments of the controls discussed there may save you a
service call.
TO GET WARRANTY SERVICE IN U.S.A.,
PUERTO RICO OR U.S. VIRGIN ISLANDS...
Take the product to a Philips factory service center (see
enclosed list) or authorized service center for repair. When
the product has been repaired, you must pick up the unit at
the center. Centers may keep defective parts.
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied war-
ranties, including implied warranties of merchantability and fit-
ness for a particular purpose, are limited in duration to the
duration of this express warranty. Because some states do
not allow limitations on how long an implied warranty may
last, this limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
1-800-661-6162 (French Speaking)
1-800-531-0039 (English or Spanish Speaking)
(In Canada, this warranty is given in lieu of all other war-
ranties. No other warranties are expressed or implied,
including any implied warranties of merchantability or fitness
for a particular purpose. Philips is not liable under any cir-
cumstances for any direct, indirect, special, incidental or con-
sequential damages, howsoever incurred, even if notified of
the possibility of such damages.)
REMEMBER...
Please record below the model and serial numbers found on
the product. Also, please fill out and mail your warranty regis-
tration card promptly. It will be easier for us to notify you if
necessary.
MODEL # _________________________________________
SERIAL # _________________________________________
EL6510E001 / 02-02
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
Philips, P.O. Box 520890, Miami, FL 33152 (402) 536-4171
Summary of Contents for DVD962SA
Page 55: ...55 ...
