Helpful Hints (cont'd), Diagnostic Test 51
The DVD logo does not appear on the TV screen after you remove a Disc.
• Reset the DVD Player by switching it off, then on again.
The DVD Player does not respond to the remote control.
• Aim the remote control directly at the sensor on the front of the DVD Player.
Details are on page 8.
• Remove any obstacles between the DVD Player and the remote control.
• Inspect or replace the batteries in the remote control.
• The remote control may have accidentally been set to operate another DVD Player. Press and hold
the AUDIO DIRECT and OPEN/CLOSE buttons on the DVD Player at the same time, while turning
the power on, to reset the remote control to operate the DVD Player.
The buttons on the DVD Player or remote control do not work.
• Make sure the Audio Direct feature is turned off.
Details are on page 49.
• To reset the DVD Player completely, disconnect the AC power cord from the AC outlet for sev-
eral minutes. Then reconnect the DVD Player to power again.
The DVD Player will not select some features, such as Angles, Subtitles, or multi-lan-
guage Audio.
• The feature may not be available on the Disc. If it is not, an “X” will appear on the TV screen.
Check the Disc case to see if the Disc has the feature. If the Disc does not have the feature, the
DVD Player can not create the feature. This is not a malfunction of the DVD Player.
The still picture is dim or dark.
• A still picture will dim or darken if you leave it on the screen for more than five minutes. This dim-
ming prevents the still image from etching itself into your TV picture tube or screen. To protect
your TV, avoid leaving a still image on the screen. This includes video games, station identification
logos, etc.
Diagnostic Test Mode
If the player still does not function properly, follow these steps to complete the Player's diagnostic
test.
1
Press the ON/OFF button to turn off the Player.
2
Press and hold OPEN/CLOSE and PAUSE on the front of the Player. Keeping the but-
tons pressed, press ON/OFF to turn on the Player.
3
“BUSY” will appear on the display,
along with a counter that counts down as the test is run-
ning.
The test ends when the counter reaches zero.
4
After a few minutes, the message on the display will change from BUSY to FAIL or
PASS.
●
If FAIL appears, the Player has a failure and should be repaired. Consult the Philips Customer
Care Center for the nearest Factory Service Center.
●
If PASS appears on the display, there is apparently no failure in your Player. The problem could be
caused by incorrect interpretation of the instructions, the use of a wrong Disc, or an incorrect
connection. Consult the Philips Customer Care Center for further assistance in solving the prob-
lem.
●
If the problem persists, consult the Philips Customer Care Center for further assistance.
5
Press the ON/OFF button to turn off the Player and exit the diagnostic test.
Summary of Contents for DVD962SA
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