Philips BFL2114/27 Series Professional Installation Manual Download Page 1

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Professional Installation Manual

xxBFL2114/27

Status:

Release

Version:

1.0

Date:

December 2020

Author:

Gerrit Weiden / Mark Laramie

Summary of Contents for BFL2114/27 Series

Page 1: ...ation at http www philips com support Get support at https www philips com pds support Professional Installation Manual xxBFL2114 27 Status Release Version 1 0 Date December 2020 Author Gerrit Weiden Mark Laramie ...

Page 2: ... 1 Version history Version Date Author Changes 1 0 09 12 2020 Mark Laramie Adapted First version Europe Installation manual xxBFL2114 created by Gerrit Weiden for US ...

Page 3: ...ulti RC for the guest RC 22AV1905A or 22AV1905B 13 2 1 4 3 How to reset a guest RC to the default settings 14 2 1 4 4 How to setup the Healthcare RC 22AV1604B 14 2 1 4 5 How to setup the Easy RC 22AV1601B 14 2 2 Professional Settings menu 15 2 3 Software upgrade 16 2 4 Clone folder structure 17 3 Find out the state of the TV 18 3 1 Virgin mode 18 3 2 Professional Mode ON OFF 18 3 3 CSM Customer Se...

Page 4: ...ture Settings 36 6 4 5 Closed Captions 37 6 4 6 Guest Management 38 6 4 7 Content Rating 38 6 4 8 HotSpot Default Frequency 39 6 5 Identification Settings 39 6 5 1 RoomID 39 6 5 2 Premises Name 39 6 5 3 Premises Geonames ID 40 6 5 4 Device Name 40 6 5 5 Installer Identification 40 6 6 Guest Management 40 6 7 Dashboard 41 6 8 Features 44 6 8 1 Apps 44 6 8 2 SmartInfo 48 6 8 3 Sharing 49 6 8 4 Weath...

Page 5: ...oard configuration 80 7 1 1 Show Account Icon 81 7 1 2 Show Assistant Icon 81 7 1 3 Recommended 81 7 1 4 User Interface Setting 81 7 2 Manage Apps 83 7 2 1 Manage Apps configuration wizard 83 7 2 2 Installing Apps using Google Play Store 87 7 2 3 Managing Apps through the AppControl Portal 91 7 2 4 Add a local app in the TV 96 7 2 5 Remove or update a local installed app from TV 97 7 3 Manage Welc...

Page 6: ...ettings 110 7 8 2 SSL settings known as Secure connections feature 111 7 8 3 Auto Discovery 111 7 8 4 Control System Settings 111 7 8 5 Room view settings 111 7 8 6 Fusion in the Cloud 111 7 8 7 Buttons 112 7 8 8 Device limitations 112 7 8 9 Cloning 112 8 User Menu 113 8 1 Recommended 113 8 2 TV Channels 113 8 3 Cast 114 8 3 1 What is Chromecast built in 114 8 3 2 TV implementation 114 8 3 2 1 Chr...

Page 7: ... TV visible in CMND 129 10 1 Connect the TV via IP 129 10 1 1 Change the TV settings 129 10 1 2 Use a DNS server 129 10 1 3 URL fallback mechanism 129 10 2 Connect the TV via RF 130 11 Custom Dashboard 131 11 1 Browser based custom dashboard 131 11 2 App based custom dashboard 131 12 Examples 132 12 1 Custom channel logos 132 12 1 1 How to extract the channel logos 132 12 1 2 How to add custom cha...

Page 8: ...Add an IP channel in the ChannelList xml 137 12 3 RoomSpecificSettings in the clone file 137 12 4 LocalCustomDashboard in the clone file 138 12 5 Edit the T C for hotspot 138 12 6 Capture logs from TV on USB 139 ...

Page 9: ...ingly TP Vision Belgium NV cannot be held responsible neither for any errors in the content of this document nor for any problems as a result of the content in this document Errors reported will be adapted and published on the Philips support website as soon as possible 1 2 Help and support Visit the Philips support website at http www philips com support for Leaflets and product documentation Dow...

Page 10: ...h LG TM PTA Philips TV Application RC Remote Control SI System Integrator STBY Standby SW Software TV Television T C Terms and Conditions WIXP Web Internet eXPress 1 4 How to navigate open menu s and make selections Navigating the menu can be done with the up down left and right arrow buttons on the remote control Opening a menu can be done with the OK button The OK button can also be used to acti...

Page 11: ...e that you have everything you need at hand You need a USB device and a remote control 2 1 Remote control 2 1 1 Master remote control 22AV9573A or 22AV9574A It s best to use the green RC as it has specific functions for this product range but the orange RC can still be used as well 22AV9573A 22AV9574A ...

Page 12: ...te The 22AV1905B remote control can be ordered as an accessory if you would already have a 22AV1905A 2019 and would like to replace it with the same remote control but with the Netflix button The 22AV1905B is available with new TV s delivered with Netflix already installed 2020 ...

Page 13: ...omer needs digit keys on a remote one of above remote controls is to be used and not any other previous RC Digits in the menu can be enabled trough the professional menu 22AV1604A is not the same RC as 22AV1604B while it looks identically 22AV1601A is not the same RC as 22AV1601B while it looks identically Note Both 22AV2005B and 22AV2025B have braille available on some keys 2 1 4 Setup of the rem...

Page 14: ...can use the guest RC for multi RC More details can be found in the Professional settings chapter You can program this RC by pressing 2 buttons at the same time for 8 seconds Below you can find a table how to match the TV settings and the settings as they can be used in the guest RC ...

Page 15: ...ack to RC6 mode by pressing 8 seconds Mute and Channel up at the same time You can also use this RC for multi RC More details can be found in the Professional settings chapter You can program this RC by pressing 2 buttons at the same time for 8 seconds following the combination from earlier chapter How to set the multi RC for the guest RC 2 1 4 5 How to setup the Easy RC 22AV1601B The RC can be us...

Page 16: ...r RC5 Mode Buttons combination Blue default Home and Volume down Yellow Home and Channel down Red Back and Volume down Green Back and Channel down Also note that for the easy RC the multi RC setting is stored permanently so it will remember the setting even if the batteries are removed from the RC 2 2 Professional Settings menu To access the Professional Settings menu you have 2 possibilities Usin...

Page 17: ...are autorun upg on the root of the USB stick FA32 formatted and do not change the name Procedure o Start up the TV and wait until it is fully booted up should take a max of 2min o Insert the USB stick o A wizard will automatically appear and start the upgrade to the new SW o Wait until the process finishes don t send any RC command to the TV and do not unplug the power cord o After the update is d...

Page 18: ...mation for debugging in case of reported problems It also contains the CSM txt file containing all details about the TV You can also have a folder called xxxxxCloneData where xxxxx is the 5 digits of the room number If the room number matched the roomID set in TV the TV will use this clone file to program the TV when cloning from USB to TV It is advised to use CMND or the TV menu to make changes t...

Page 19: ... Advanced Professional Mode and turn this option back to On in case it would be Off You will need to do a virgin installation after you have enabled Professional Mode by reinstalling the TV This TV is only to be used having professional mode set to On you are able to turn it Off in case your TV is out of warranty and you still want to use it as a consumer TV Note no support will be given in case o...

Page 20: ...ter the CSM menu using the key code a text file CMS txt will be written to your USB memory device if it s connected to your TV in order to have a copy of the CSM data You can navigate between the 9 CMS pages using Up Down ...

Page 21: ... roomID manual date and time professional mode professional menu pin lock and logging url will not be reset If you want these settings to be changed you will need to do this after the reinstallation has finished Open the Professional Settings menu Navigate to the Reset menu Navigate to the Reinstall TV menu Press the OK button on the Reinstall TV menu you should get below screen Note Depending on ...

Page 22: ...e to put a script called Script xml This xml file has as content below xml version 1 0 encoding UTF 8 Script SchemaVersion MajorVerNo 1 MinorVerNo 0 Activity Action ReinstallTV Action Activity Script If you have this file in the correct location and you Clone USB to TV then in the beginning of the cloning process the TV will give a notification Reinstall TV and the TV will be reinstalled After the...

Page 23: ...nd SW version of the TV If there is no need to load a clone file in this TV for example if you want to make a new installation to create a master clone file then you need to press OK to activate the skip button 5 1 2 Instant initial cloning and software upgrade If you want to upgrade the TV software and load a new clone file in the TV via USB you have to do following steps Disconnect the TV from t...

Page 24: ...s process you will see following no user interaction needed o Detection of the Software and Clone file o Downloading the SW from USB to TV will start o After the downloading phase you will see that the SW upgrade will start During this process you will see that android is installing the system update and some other waiting animations The SW upgrade can take several minutes ...

Page 25: ...de the TV will reboot and will go again to the cloning screen where the clone file from the USB stick will be loaded in TV Note First you will see Downloading once downloaded you will see a message that you can remove the USB stick ...

Page 26: ...en automatically 5 2 Settings during virgin installation When you follow the Initial Setup wizard you will be able to set the monitor to PRESENTATION MODE with YES or NO The differences of the setting PRESENTATION MODE YES or NO are Note all settings independent from the selection made during Initial Setup can be changed later at any time manually in the Professional Menu Disclaimer Settings for P...

Page 27: ...e Enter the Wi Fi network name to which users need to connect to share content to this screen making use of Google cast Important The Wi Fi network name which will be entered here won t connect automatically to this specific network Such connection needs to be made manually during next steps of the Initial Setup After entering the Wi Fi name the device needs to be connected to an existing network ...

Page 28: ...k from the list the device recognizes only if wireless has been chosen in previous step The device will be connected to the chosen Wi Fi network The connection will be confirmed Note WLAN PUB without Encryption shown here is an example ...

Page 29: ... 28 As a last step the Initial setup is completed and the device will display a confirmation Note By confirming this page with OK on the remote control the Professional Menu will appear ...

Page 30: ...he professional menu a Professional Session will be active As long as this session is active you will see below notification onscreen Professional Apps may have professional settings which can only be accessed via the professional menu Once the professional app is launched via the professional menu you can see through this message if you are in professional or guest mode the below message is displ...

Page 31: ...rview pages Note No value can be changed in these screens o Pressing back will exit this screen again 6 3 Upgrade and Clone o Navigate to the Upgrade and Clone menu o You will see the screen on the left Note Cloning and upgrading over IP or RF will happen automatically after the TV is in standby for 5 minutes if Auto Upgrade and Clone in the professional menu is set to On The cloning over IP will ...

Page 32: ...e a list of SW versions that are available in the upgrades folder in the root of the USB device connected to the TV if they are applicable for this product o Select the SW you want to install and press OK you will see that the TV starts with the downloading from USB to TV o Once the downloading is done you will see that TV is restarting and installing the system update This can take several minute...

Page 33: ...when selecting the Clone USB to TV menu o Clone All except Apps menu will clone everything except the Apps o Clone All menu will clone everything but will take a bit longer Note Default channel logos are part of the SW and will not be cloned out o Select the Clone IP to TV menu o Using this you will be able to clone to the TV over IP this happens automatically when a clone has been assigned to the...

Page 34: ...RF upgrade and Clone upgrade will be enabled automatically at 4 AM and 1PM if the TV is in standby and 5 minutes after the TV is put in STBY if On is selected no upgrade will happen if Off is selected o Auto Clone on Wakeup Nothing will happen when Off but when On the TV shall search for a new clone when waking up from standby You will see a message Personalizing your experience when starting up t...

Page 35: ...n standby and also when in on state When in on state in order to be able to upgrade the tv needs to be tuned to the RF playout frequency for example when an AV stream is being used in CMND and the tv is tuned to it When Energy Saving is selected only the scan will happen at 4AM when the TV is not in use Note in order to set the Scan Mode the TV must be in Fast mode In Green mode the TV will always...

Page 36: ...you see in the screenshot is depending on the installed channels o Select the channel or source you would like to set as Switch On Channel 6 4 2 Feature Settings o Navigate to the Feature Settings Switch On Feature menu o You will see below items o None The dashboard or apps will NOT be opened when starting up the TV o Dashboard The dashboard will be opened when starting up the TV o SmartInfo Smar...

Page 37: ...lume setting for the headphone and bathroom speakers o Open these menu items and change the default volume using the arrow up down in the volume sliders o Navigate to the Sound Settings Sound Style menu o You will see following options in this menu Personal Original Movie Music Game and News Note When selecting Personal you can change the setting under TV Settings Sound Advanced Surround Mode to s...

Page 38: ...ttings menu o Then navigate to the Closed Caption menu o You will see below items o Off Change the default subtitles setting to Off o On Change the default subtitles setting to On o On During Mute Change the default subtitles setting to On During Mute this means that the subtitles will be shown if the TV is muted and if subtitles are available o In the Digital Captions menu you can set the various...

Page 39: ...efault language for the menu o Navigate to the TalkBack menu o You will see below items o Off Disable talkback function by default o On You can enable talkback by default to help visual impaired users interact with the TV by using spoken words to let them know what is onscreen 6 4 7 Content Rating o Navigate to the Content Rating menu o You will see below item o Rating Level In the rating level yo...

Page 40: ...imum 5 digits number that can be used to distinguish between different floors rooms setups when using CMND Intention is to fill in the room number in this field 6 5 2 Premises Name o Navigate to the Identification Settings Premises Name menu o You will see below items o Force Customer Name Change to On to define your custom name if Off then the name will be retrieved from the weather service using...

Page 41: ...Device Name menu o You will see below items o Force Custom Name When On the custom defined name will be used when Off the RoomID will be used RoomXXXXX o Custom Name Define the TV name to show on mobile devices for casting 6 5 5 Installer Identification o Navigate to the Identification Settings Installer Identification menu o You will see below items o Chain Fill in the hotel chain name o Brand Fi...

Page 42: ...nd when set is turned on o CheckIn and CheckOut Clearing will only happen when a check in or check out is done from the PMS system therefore you need to use PMS o xxHFL6114U only o Navigate to the Guest Management PMS Default Dashboard PMS menu o You will see below items o Off Disable the PMS functionality o On Enable the PMS functionality 6 7 Dashboard o Navigate to the Dashboard menu o You will ...

Page 43: ...ce menu o Reload Dashboard After Network Restore If the network connection was lost and it is restored the custom dashboard will be reloaded if Yes or will not reloaded when No is selected o Navigate to the Dashboard Fallback menu o Fallback will happen to a locally stored version of the Dashboard when no connection can be made to the server when set to On when Off the Default Dashboard will be la...

Page 44: ... 43 Note You can only access this menu if you have loaded a Dashboard App in TV and if you have selected it in the Select Dashboard list ...

Page 45: ...s menu o You will see below items o SmartTV Mode You can set the SmartTV Mode to Off to disable or to Default to use predefined apps or use Profile to use your custom configuration Note By default there will be almost no apps available o Profile Settings When creating a custom profile you can add remove apps other than present in the default profile o Navigate to the Profile Settings menu o After ...

Page 46: ...to use your own profile you can set your own profile name in this field o Location ID This field is to set a location ID This is only for future use or might be removed Note See chapter Manage Apps to see how you can use the website to configure your personal profile Note Apps will only be synchronized to the server when you have exited the Professional Session After exiting the Professional Sessi...

Page 47: ...nt will be linked to the configuration you made you only need to login in order to install the apps o Uninstall apps You can open this menu to uninstall apps When opening this menu you will see a list of Recently opened apps and See all apps When opening See all apps you can open the app you want to uninstall and select uninstall and press OK You will get a new screen where you can activate the Un...

Page 48: ...es or disable it using No In the user menu under Apps this will split up the installed apps per category or show all apps o Navigate to the App Sync menu o You will see below items o TV to SmartTV Server You can select On to upload apps to the Philips servers so they can be synced again to other TV s or Off to disable this function when you are developing your own application o Apps Sync Status By...

Page 49: ...or using an app The two ways of using SmartInfo are mutually exclusive so they cannot be used both at the same time SmartInfo can be opened by pressing Info o You will see below items o Off Disable Smart Info feature o Browser Use the SmartInfo browser usually this is created in CMND o Apps Use a SmartInfo app you have loaded in TV Note By default Apps and browser are empty o Navigate to the Smart...

Page 50: ...ails in the chapter Guest Menu Cast o You will see below items o Off Disable Google Chromecast o On Enable Google Chromecast this will allow the users to share content from their own mobile device o Navigate to the Sharing Secure Sharing menu o You will see below items o Off Disable Secure sharing o On Enable Secure sharing the TV will be able to make a peer to peer connection with a mobile device...

Page 51: ...spot enables an entry point in the guest menu for the user to get access to internet This is also already there if you connect through Chromecast hotspot This item can be used if Google Cast is disabled Note The guest cannot use the hotspot when TV is in STBY the TV needs to be on in order to use this feature o You will see below items o Off Disable Internet Hotspot o On Enable Internet Hotspot th...

Page 52: ...e to the Welcome Screen menu o You will see below items o ScreenSaver as Welcome Screen You can enable the welcome screen using Yes or disable using No o ScreenSaver Configuration You will be able to manage the Screensaver see chapter Manage Welcome Screen for more details o Welcome Screen Configuration You will be able to manage the Welcome Screen see chapter Manage Welcome Screen for more detail...

Page 53: ...ntense Light Via a slider you can set the clock brightness at intense light environment Light sensor Sensitivity Via a slider you can change the light sensor sensitivity Note Above menus are only accessible when External Clock is set to On 6 8 8 Scheduler o Navigate to the Scheduler menu o You will see below items o Enable You can enable the scheduler using Yes or disable using No o Manage You wil...

Page 54: ...ut or cloned in 6 9 Channels o Navigate to the Channels menu o You will see the screen on the left o Navigate to the Enable Channels menu o You will see below items o RF IP Channels Show IP RF channels in the channel list when On or not when Off o Media Channels Show media channels in the channel list when On or not when Off o OTT App Channels Show OTT App channels in the channel list when On or n...

Page 55: ...on Settings menu o You will see below items o Install Cable You can put the search of Cable channels Off or On o Install Antenna You can put the search of Antenna channels Off or On o Install Analog You can put the search of analog channels Off or On o Install Scrambled Channels You can disable installation of scrambled channel via No or enable it via Yes o Automatic Channel Update You can put aut...

Page 56: ...elow items o EPG Enable You can enable EPG via Yes or disable via No Source The EPG data can come From the Broadcaster or From the App EPG App If you have installed an EPG App then you can select it here to download EPG data through this app By default no apps are installed for EPG data Note Source is only accessible when Enable is set to Yes and EPG App is only accessible when Source is set to Fr...

Page 57: ...r OSD will not be shown if No o IGMP Version for Multicast IP Channels Set your IGMP version for multicast to Auto 1 2 or 3 o Navigate to the OTT App Channels Installation menu o You will see below items o Google Play Movies TV When you open this menu the channels linked to this OTT App will be added to the channel list Note You can also have extra items available This depends on the capability of...

Page 58: ...lable if Enable Sources USB Media Brower is not checked o Navigate to the USB break in menu o You can enable USB break in using On or disable using Off Note USB break in is only accessible if Enable Sources USB Media Brower is checked o Navigate to the USB Auto Play menu o You will see below items o Off From the moment a USB device is connected to the TV no files will be played automatically o On ...

Page 59: ...be forwarded via CEC when Off or will be forwarded when On o Easylink Application When On then TV shall forward the Menu key to the source if the device is HDMI CEC enabled and supports RC pass thru Note Above menus are only available when EasyLink is set to On o Navigate to the HDMI Ultra HD menu Note This menu is only available for the xxHFL6014 o You will see below items o HDMI1 2 Select Optima...

Page 60: ...e and time is received via channels data can be both RF or IP depending on the installed channels o Automatic NTP Date and time is received via the network o Manual Date and time is set manually but will not be remembered after a power cycle This option can be used in combination with JAPIT or SerialXpress to set the clock on startup via commands o Navigate to the Source Channel menu o You will se...

Page 61: ...ote Above menus are only accessible when Source is set to Manual o Navigate to the Time Zone Setting menu Note This menu in not accessible when Source is set to Manual o You will see below items o Time Zone Country You can select the country where you are o Time Zone Region You can change the region if multiple regions are available for your selected Time Zone Country o Navigate to the Automatic D...

Page 62: ... the Clock Format menu o You will see below items o 24 hour You can set the clock format to 24 hours format o AM PM You can set the clock format to AM PM format o Navigate to the OnScreen Clock Display menu o You will see below items o Digital Clock You can set the clock to be shown as a digital clock o Analogue Clock You can set the clock to be shown as an analogue clock ...

Page 63: ...works 6 12 1 Network wizard o Navigate to the Wireless and Networks Connect to Network menu o You will get the network wizard to connect to the network See chapter Network installation wizard for more details about connecting to the network 6 12 2 Network settings o Navigate to the Wireless and Networks Settings menu o You will see the screen on the left o Navigate to the View Network settings men...

Page 64: ...e below items o IP Address Set your IP Address o Netmask Set your Netmask o Gateway Set your Gateway o DNS 1 Set your DNS 1 o DNS 2 Set your DNS 2 Note Above menus are only accessible when in Network Configuration you have selected Static IP o Navigate to the Wake on LAN WoL menu o You will see below items o Off Wake up via LAN is disabled o On Wake up via LAN enables an external Server to wake up...

Page 65: ... selected wireless network from the list Note This menu is only accessible if the TV was ever connected to Wi Fi the list of connected Wi Fi networks depends on the Wi Fi connections made in the past o Navigate to the Network Type menu o You will see below items o Wired Connect your TV wired to the network o Wireless Connect your TV wireless to the network o WPS Connect your TV wireless to the net...

Page 66: ... 1 2 3 4 8080 SmartInstall webserv ices jsp o TVDiscoveryService TV Discovery Service is the Web Service through which a Web Server will detect the presence of TVs in the IP Network using the TV Serial Number and Production code and other data You can put this option Off or On o ProfessionalSettingsService Professional Settings Services allows changing or requesting the current Professional Settin...

Page 67: ...rial Number and Production code and other data You can put this option Off or On o IPUpgradeService This will allow cloning and software update of the TV over IP via CMND this can be put Off or On o PMSService This will allow the PMS feature to communicate this can be put Off or On o Port Settings Using this menu you can set the WLS Port this used to be set 9080 and was changed by default to 9079 ...

Page 68: ...nding on enabling disabling of features and installed apps o Watch TV RC Key Mapping You can map the Watch TV button on the RC to different sources and to different apps installed on the TV Note The list will be depending on enabling disabling of features sources and installed apps o Navigate to the Input control Multi Remote Control menu o This function allows that up to 14 televisions can be ins...

Page 69: ...do this installation wizard again and change the keyboard layout and test your keyboard o Navigate to the Input control Bluetooth menu o This menu is only here for future use it is currently NOT working Bluetooth audio devices will never be able to be connected o Navigate to the Input control Bluetooth Remote Control menu o This menu is to pair the 22AV2025B remote control to the TV o You will see...

Page 70: ... make sure the RC is within one meter from the TV If a new SW update is available you will see Updating on screen with the progress Do not press any key on the remote control and don t move the remote control Once the update is done you will see a message Updated You can press Done to close the wizard When no updates are found you will see a No updates message saying that your RC is up to date you...

Page 71: ...selecting Green Note For RF installations the client needs to choose to use Green or Fast mode this will have impact on the power consumption for IP connected installations it must be set to Fast o Standby Delay You can select On to let the TV go to fast standby mode 5 minutes after cold boot of the TV or you can select Off to let the TV go to fast standby mode immediately after cold boot this als...

Page 72: ...he Security menu o You will see below items o Professional Menu PIN Lock When On you can set a 5 digits PIN code to lock the professional menu when entering the professional menu using the key sequence you will need to enter the 5 digits when Off this is disabled o Professional Menu Keyboard Access When On you will be able to use the F9 key on your keyboard to access the professional menu using th...

Page 73: ...ve following naming vseckeys txt Pro idiom VSecure encrypts the content between the headend and the TV in order to protect your copy protected content DRM Off Pro Idiom decryption is always disabled Free to Guest Pro Idiom decryption is always enabled Pay per View Pro Idiom decryption is enabled or not on a per program basis by the PPV head end system via MPI o Navigate to the UI o You will see be...

Page 74: ...ination You can set the location where the data should be stored to Internal Portal USB or Server Note Portal needs to be selected in order to have Netflix available o Server URL You can set the server url to where the logs need to be stored Note This will only be selectable when Destination is set to Server o Frequency This is the frequency interval in seconds for diagnostic logging o Navigate to...

Page 75: ...colour from black white to the highest colour saturation using the slider o Contrast You can adjust the level of contrast from the lowest to the highest colour distinction using the slider o Sharpness You can adjust the level of sharpness of the picture from normal to exceptional sharpness by using the slider o Brightness You can adjust the brightness of the picture by using the slider o Advanced ...

Page 76: ...dvanced Contrast menu o You will see below items o Contrast Mode Select how the TV automatically reduces the contrast via Off Standard Best Power or Best Picture o Dynamic Contrast Set the level at which the TV automatically enhances the details in the dark middle and light areas of the picture via Off Minimum Medium or Maximum o Video Contrast Adjust the level of the contrast of the picture signa...

Page 77: ...ound Management menu o You will see below items o TV Speakers You can set the TV to play sound on TV using On or on the connected audio system using Easylink Autostart or you can disable the speakers using Off Note The audio system supporting ARC must be connected via HDMI o Headphone Bathroom speakers No audio will be played via the Headphone Bathroom speakers when Off it will be heard when On an...

Page 78: ... to disable o Clear Sound Select if you want to enable Clear Sound to improve the sound for speech On or Off if you want to disable o Audio Out Format Set the audio out signal of the TV to fit with the sound capabilities of the connected Home Theatre System to Stereo uncompressed Multichannel Multichannel bypass or Dolby Digital Plus o Audio Out Leveling Select the level out of the volume of the H...

Page 79: ...olume Set the mix of normal audio and commentary audio by changing the slider value Audio Effects Switch On for extra audio effects in the commentary audio there can be more information on when to fade pan the Main Audio while the audio description is being rendered along with main audio This can also be turned Off Speech Select Descriptive to hear the audio commentary or select Subtitles to read ...

Page 80: ...local SmartInfo pages local custom dashboard The settings will not be reset o Navigate to the Reinstall TV menu o When you press OK you will Reinstall the TV your TV will reboot and start in IIC mode like the TV comes out of the box All the settings will be reset to the factory settings except for RoomID professional mode WebServices Server URL Secure Communication server URL Master TV Render CDB ...

Page 81: ...settings made in the professional settings This can be done using the Edit Dashboard Menu You can open this menu via Professional Settings Dashboard Select Dashboard Philips Home and press OK On the right side of the screen a menu appears and changes you do in this menu you will see reflected in the menu while changing it If you have exited this menu by pressing Back you are still in the professio...

Page 82: ...ou can change your settings that are reflected in the recommended guest menu via Recommended Using Select Apps you can select the apps that will be shown in the Recommended shelf in the guest menu This can be a sub selection of all apps that are shown in the Apps shelf Using Select App channels you can select the apps that are allowed to list content in the recommended section of the TV menu You c...

Page 83: ...y pressing OK Pictures can be both png and jpg format The optimal resolution is 1920x1080 for the background images and it s recommended to keep the file size of the background image around or below 1Mb to avoid impact on the navigation performance of the dashboard Adapt the background color and the Opacity of the background color that is shown on top of the background image via Background Image F...

Page 84: ...olor and the Non Highlighted Text Color and Opacity 7 2 Manage Apps 7 2 1 Manage Apps configuration wizard There are two ways to configure your apps in the TV First is to create your own Profile in order to manage the apps through the web portal https appcontrol cmnd pro The initial configuration is to be done through the TV in order to see the apps in the web portal Second is to make an auto gene...

Page 85: ...zard again before you can change settings or install new apps If you have already configured a profile the fields will already be filled with your current settings You will see following screens when going to Features Apps Manage wizard You will see an overview of the current settings asking is you want to Continue or Change If you select Change you will exit the wizard and be able to go back to t...

Page 86: ...e an Auto generate AppProfile So you will not be able to manage your apps using the AppControl web portal When Use Existing you will be asked to enter the name When creating a new one you will see a successful message in the bottom right corner with the profile name If you select Yes you will need to use your own AppControl ID PIN Code and use your Use Existing profile or generate a New Profile No...

Page 87: ... are using an existing or new Auto generate AppProfile you will get a successful notification and move to the next screen where you see the profile is being synchronized Next you will get a confirmation screen that the Manage Apps mode is successfully activated ...

Page 88: ...t was created before or by entering your AppControl ID and Profile Name to be able to make changes to the existing profile In this chapter we are going to explain the Google PlayStore menu item The other menu items are explained in the chapter Professional Settings Features Apps When you enter the Google Play Store menu you will see the google Sign in screen Note You see the Professional Session A...

Page 89: ...r or by entering your email and password using the onscreen keyboard Note When done you will be logged out again from your personal account and no changes will be stored on your account as they will be linked to the TV s profile Note You can also connect a real keyboard to the TV ...

Page 90: ...ou can navigate and try to find apps or use the search function in the right upper corner to find apps you want to install Once you have found the app you were looking for you can select and open the app in order to see more details or install the app ...

Page 91: ...screen and search for other apps you want to install If you go back to the main screen and go to My Apps you will see a list of apps You can see what apps are installed or still being downloaded or installed You can also see if updates are still available If you see there are still pending updates you need to press the Update all button and wait until apps have been updated ...

Page 92: ...number of apps you configured 7 2 3 Managing Apps through the AppControl Portal In this product we have the support for Google Play Store and the ability to install apps directly from it both as a guest and as an installer Since the Google framework itself does not cater for professional use we have extended the already existing AppControl framework from previous generations to allow easy and remo...

Page 93: ...re you can configure locations where TV s are installed but this is not required this location might be used later on for statistics information When you add a location When adding a location you will be requested to fill in a Geonames ID You can find the ID on www geonames org search for your location open it and check the location ID as marked in the screenshot below Statistics This page will be...

Page 94: ... if you have created a profile o Create a new profile based on predefined When you click the upper right button you can create an empty new profile This needs to be based on a European APAC profile or a Nafta profile for US Once created you will see the details of the profile the default apps and the available Hotel TV Categories If required you can change the Profile name using the Change Name in...

Page 95: ...lable once you have accepted the T C see Pre Authorized Apps o Show When you select an app you can unhide the app by clicking Show you will see the icon changes in the Status column o Hide When you select an app you can hide the app by clicking Hide you will see the icon changes in the Status column o Up When you select an app you can move it up 1 step up by clicking Up o Down When you select an a...

Page 96: ...any app by default This list will only contain apps that you have ever installed in any profile using this app control account Once you have installed a Google PlayStore app in a profile with this account you will see the app in the list Pre Authorized Apps Currently there is only Netflix as an application to be authorized more might be added later on You can see than you have actions available ne...

Page 97: ...d your local apk to be installed or load directly via USB in the clone When you use CMND to load the app CMND will create the json file You can afterwards download it to USB to see how json file exactly looks like If you want to manually install the local app the app should be added in the MasterCloneData AndroidApps folder and you should adapt the AndroidAppsMetaData json file accordingly In the ...

Page 98: ...tall the apk again You can also upload this clone file in CMND and assigned it using CMND to the TV s you want the app to be removed from clonePackages packageURI xxx apk silentAction uninstall 7 3 Manage Welcome Screen You can change the configuration of the welcome screen and set it as screen saver in below menus 7 3 1 ScreenSaver Configuration In the Professional Settings Features Welcome Scree...

Page 99: ...s Features Welcome Screen Welcome Screen Configuration you can configure the welcome screen The same can also be done through CMND where it s possible to also work with multilingual text for the text messages Through the professional settings menu you can create the configuration and change the background images You will need to allow the TV to access content on your USB key ...

Page 100: ...re are two videos and one slideshow available If you want to use your own content you will need to select Custom After you have selected Custom you can change the content according your own likes If TV can play the content you will be able to upload it in the TV This can be both pictures and videos The optimal resolution for background pictures is 1920x1080 make sure you use this exact size as the...

Page 101: ... to the Professional Menu Features Scheduler Manage and open the menu You can add a new schedule by opening New Schedule You will see below items o Enable You can disable the new Scheduler via No or enable it via Yes o Name You need to give a name to the new Scheduler Once you changed the name to what you want the scheduler will be stored o Switch On To You can select different Switch On To settin...

Page 102: ...ield to be able to select a specific URL Apps make your App selection out of the list of all installed Apps Note Apps will only be selectable when Switch On Feature is set to Apps Url type in the URL to what website you want to open Note Url will only be selectable when Switch On Feature is set to Url o Recurrence You can define the recurrence settings o Recurrence Mode Once will only playback the...

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Page 104: ...ed schedule up and down The highest schedule has the highest priority o Delete Schedule allows you to delete the individual schedule from the scheduling list o To get out of the wizard press the back key on the RC Eventually you will see an overview of the schedules you have created When selecting them you will see the details without opening the details ...

Page 105: ... the installed channels Press Options on your remote to rename hide show reorder or blank non blank channels Note If you are missing a channel logo you can add the channel logo manually though CMND you cannot do this through this menu See chapter Examples how to do this 7 5 1 Rename channels Go to the manage channel list select the channel you want to rename Press Options select Rename channel to ...

Page 106: ...annel you will see an indication of the selected channel Navigate to the preferred location where you want to store the channel Press OK to move the channel to your selected location Navigate to the other channels you want to reorder and repeat above steps Press Back to exit the reordering 7 5 4 Blank Unblank channels By using the blank unblank channels you will blank the video and audio from a ch...

Page 107: ... to remove the channel from the list 7 5 6 Re number channels Even if you cannot see the channel number in your TV you can change the channel number You will actually reorder the channels by changing the number You need to select the channel you want to re number and press Options select Re number and you will see below screens to re number the selected channel ...

Page 108: ...tion Using the Search for Channels you will be able to do a full channel installation You will get below screens after starting the installation Note Some screens will be shown depending on your settings or selections made some screens will not be shown Also the content of the screens is depending on your selections Note Both SPTS and MPTS Single and Multiple Program Transport Stream are supported...

Page 109: ... Professional Settings Channels OTT App Channels Installation menu and select the OTT App you want to install By default you will only see Google Play Movies TV If you have installed other apps containing OTT channels they will also be listed here in below example you see Haystack TV If you press OK on the app it will install the OTT Channels in your channel list Once updated you will see the chan...

Page 110: ...rity on the wired network over the wireless network o When Wired is selected you will go to the next screen where you will see a message that the router is contentiously scanned until a network connection is found o Once a network is found you will see a screen that the wired network is connected Note The yellow connector is to be used for Serial Xpress and not for a wired network connection o Whe...

Page 111: ...sional Settings Advanced Select TV Control App you need to select Crestron Connected and press OK to start the configuration wizard 7 8 1 Display Settings o Name the name of the device as it will appear in the different Crestron control setups o Hostname the DNS name of the Display o Username used for extra security most of the time together with TLS setup o Password used for extra security most o...

Page 112: ... with TLS 7 8 3 Auto Discovery This is a section that is enabled by an ON OFF toggle The default for this feature is OFF Auto discovery is a mechanism for Crestron control systems to locate other Crestron devices on the same network The only parameter to change is the PORT Most used value for the port is the default 41794 7 8 4 Control System Settings This is a section that is enabled by an ON OFF...

Page 113: ...ed up to default 7 8 8 Device limitations Audio Image Control Image freeze is not applicable Lamp Lamp Hours and Lamp Count are not applicable Image Configuration Backlight is not applicable Help and Messaging Emergency Messaging is not applicable Source inputs Preset Mode and Source Naming is not applicable Network Information DHCP Settings is not applicable Temperature There is no temperature se...

Page 114: ...mended In the recommended page you will see depending on the settings and installed content Information derived from SmartInfo Channel list the selected one from the switch on settings Apps as set in the recommended apps 8 2 TV Channels In the TV Channels page you will see a list with all installed channel lists The amount of channel lists available will depend on your settings ...

Page 115: ...elow you can find a short summary of the different ways Chromecast can be implemented in a professional environment The easiest integration is letting the TV be in charge of the whole process from creating the P2P hotspot and enabling Chromecast playback between TV and connecting devices Second is to use the setting Wi Fi Login This will allow you to display the SSID the guest will need to connect...

Page 116: ... enable compatibility mode with the slider seen on the right of the screen This will switch the P2P AP from 5 GHz to 2 4Ghz Note This compatibility mode can only be changed if Professional Settings Switch on Settings Hotspot Default Frequency is set to 5 GHz As seen on the picture the TV will ask the guest to connect to the P2P access point that it created for the purpose of casting This can eithe...

Page 117: ...ttings Features Sharing Secure Sharing OFF Settings Google Cast Wi Fi Login is partially reusing the TV s casting interface to display the information on the SSID that the guest will need to connect to Upon connecting to the network the guest will receive a captive portal page containing the request to enter his last name and room number Once the guest logs into this page the installer can use thi...

Page 118: ...is casting or even take over the TV 8 3 3 Dependencies For the full Chromecast experience there are a couple of dependencies Please check that below is configured to enjoy the full Chromecast experience 1 Chromecast is set up by Google to only be available when it has access to the Internet So it is required to connect your TV to the internet to be able to use Chromecast 2 It is necessary to insta...

Page 119: ...s installed on the TV this will generate a different amount of traffic Short local news clips generated by an app will generate a lot less traffic then when YouTube is enabled Keep this in mind when you are installing these sets on a location 8 4 Apps In the Apps page you will see the apps that have been installed by the SI By default some google apps will be installed Depending on your settings y...

Page 120: ... see will depend on your settings 8 5 1 Settings The first shelf is settings Here you can change picture settings sound settings picture format and the menu language When opening one of the menu items a detailed menu to change the setting will open ...

Page 121: ...art the hotspot to make a connection check the weather forecast open the program guide or start talkback The hotspot will bring up exact the same screen as the casting screen Some of the features can be enabled or disabled in the professional menu under Features 8 5 2 1 Internet Hotspot 8 5 2 2 Weather ...

Page 122: ... and disable by pressing again OK on the same icon Note There is a talkback button on some of the accessory remotes so you can de activate this feature with 1 button press 8 5 3 Personal The last shelf is linked to your personal account You can login and logout using this menu Using the Clear History menu you can clear your personal credentials from all applications You can also manually remove yo...

Page 123: ... removed on checkout or in case when no PMS is used when TV is put to STBY depending on the Clear User Data settings in the professional menu Depending on your settings PMS enabled for example you will see more options in Personal ...

Page 124: ... button When you login you will have to accept or decline that your profile name and picture is shown 8 6 2 Set alarm You can set the alarm using this button You can set the alarm at the time and the channel you want on one of the available sounds and on the volume you want Once you have set a time you will also see the time in the top icons ...

Page 125: ...witch On Feature This means that the TV will start up on the SmartInfo you have created and loaded in TV SmartInfo can also be opened using the info button on the RC 8 7 1 SmartInfo Browser When Professional Settings Features SmartInfo Mode is set to Browser the TV will run an HTML5 capable browser to render your created SmartInfo Pages These pages can be used to display information about the inst...

Page 126: ... host one page for all the TV S on the premise This option is can be of interest for the following installations o In case you want to add functionality based on using the JAPIT API o Ease of maintenance it just requires to change the server page to deploy a new version of the page towards all the devices One thing to keep in mind in this scenario is the network Make sure it can cope with the traf...

Page 127: ...lect Dashboard Philips Home Philips Home is comparable with the default dashboard from previous products Date and Time Source Automatic NTP Channels Advanced Professional Mode On never turn this OFF Advanced Power Standby Mode Fast Setting up this option on Green will reduce the energy consumption in standby but will increase the startup time dramatically Channel Channel Settings IGMP Version for ...

Page 128: ...rm For example name Een As an end result you have for example Channel Multicast url multicast 239 232 209 112 50000 0 0 0 VBR Multicast Setup presetnumber 1 name Een blank 0 skip 0 FreePKG 0 PayPKG1 0 PayPKG2 0 logo file default 3727 png TTV1 0 TTV2 0 TTV3 0 TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Setup Setup Channel After you have made your channel list you have to clone USB to TV again...

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Page 130: ...F Advanced Power Standby Mode Fast Wireless and Networks Control TV Over IP o WebServices TVDiscoveryService On o WebServices ProfessionalSettingsService On o WebServices IPUpgradeService On o WebServices PMSService On o WebServices SystemStatusService On o WebListeningService PowerService On o WebListeningService TVDiscoveryService On o WebListeningService IPUpgradeService On o WebListeningServic...

Page 131: ... URL fallback mechanism the Server URL is not modified this can only be done via the Professional Settings menu or via clone update 10 2 Connect the TV via RF Via RF the TV does not report to the CMND server similar to IP because of the one way communication from CMND to TV However there is one important setting on the TV namely the frequency on which TV will start the update scan this needs to ma...

Page 132: ... from the webpage to tune to a channel for example via JSON commands These JSON commands are described in the JAPIT documentation All details are explained in the CDB documentation that can be obtained after signing an NDA trough a salesperson For more information please contact us through the ticketing system 11 2 App based custom dashboard An app based custom dashboard is an Android app installe...

Page 133: ...dding a custom channel logo or theme icon Contains the time date and software version when the channels were installed or updated Single line of text to identify the channel list Database file which is required for TIF channels 12 1 2 How to add custom channel logos The easiest way to change a custom logo in the channel list is by using CMND You can find the details in the CMND manual Below you ca...

Page 134: ...TV10 0 Channel Make sure all changes are saved and Clone in the new clone file in the TV When the clone in has finished close the dialog extract the USB stick and view the new channel logos 12 1 3 Improper scaled channel logo in the Channels overview The Home screen and Channels overview use the same channel logo file but for the Channels overview the logo is downscaled to 136x104 This automatic d...

Page 135: ...0 0 Channel Channel Source type HDMI3 Setup presetnumber 3 name HDMI 3 blank 0 skip 0 FreePKG 1 PayPKG1 0 PayPKG2 0 logo TTV1 0 TTV2 0 TTV3 0 TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Channel Channel Source type VGA Setup presetnumber 4 name VGA blank 0 skip 0 FreePKG 1 PayPKG1 0 PayPKG2 0 logo TTV1 0 TTV2 0 TTV3 0 TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Channel ChannelMap Applic...

Page 136: ...system west serviceID 1537 ONID 8442 TSID 6 modulation auto symbolrate 0 bandwidth 8MHz servicetype TV Broadcast Setup presetnumber 13 name TF1 blank 0 skip 0 FreePKG 1 PayPKG1 0 PayPKG2 0 TTV1 0 TTV2 0 TTV3 0 TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Setup Channel 12 2 2 Add a media channel in the ChannelList xml Open the ChannelList xml file as described in the chapter ChannelList xml in...

Page 137: ...mber 23 name picture blank 0 skip 0 FreePKG 1 PayPKG1 0 PayPKG2 0 TTV1 0 TTV2 0 TTV3 0 TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Channel Note When you use MediaChannels file ext as url this will not be detected This old syntax is no longer supported ...

Page 138: ...c via MasterCloneData RoomSpecificSettings RoomSpecificSettings xml In below example you see 3 TV s in the list all with a different settings linked to the serial number Note that you see 2 times the same room number but with a different MultiRemoteControl code xml version 1 0 encoding UTF 8 RoomSpecificSettings SchemaVersion MajorVerNo 1 MinorVerNo 0 TV SerialNumber FZ1A1925000001 SerialNumber it...

Page 139: ...the Professional Settings Dashboard Select Dashboard Custom Dashboard Browser Based Source is set to Server and the TV is unable to connect to the configured server then it shall fall back to the custom dashboard stored locally Dashboard Fallback is set to On along with valid fallback files You need to make sure that the files in the LocalCustomDashboard folder are HTML5 compliant along with the J...

Page 140: ...etimes if you would have a problem it can be requested by the technical team to share a clone file and logs of the issue you have reported To make logs you need to do following steps Create a new text file on a FAT32 formatted USB stick Rename the New Text Document txt file to TPVisionDebug cookie including renaming the txt into cookie Connect the USB to TV Reproduce the problem you have Send 4567...

Page 141: ... 140 2020 TP Vision Europe B V All Rights reserved Specifications are subject to change without notice Trademarks are the property of Koninklijke Philips NV or their respective owners ...

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