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8 Guarantee & Service
This product includes a two-year warranty from the
date of purchase. If you need more information,
please visit: www.philips.com/welcome.
Within two years from the date of purchase, you will
receive free warranty service for any damage caused
by the manufacturing process or components under
normal operation confirmed by our maintenance
service.
The warranty service does not include frequent
replaced consumable components (water purified
filter, pitcher filter, granular activated carbon, ion
exchange resin, hollow fiber membrane, etc.), auxiliary
devices, transportation fee and door-to-door service.
Please show the proof of purchase to the service
personnel during maintenance.
You cannot receive free warranty service under the
following conditions:
1. Damage by improper operation, such as improper
components connection, improper installation,
deprived of manual use, mis-operation.
2. Negligence and damage because of transportation
or other accident.