42
9 Troubleshooting
The screen does not respond when I press
the key.
Press
•
, and then to unlock the keys,
if necessary;
Charge the battery, if necessary;
•
If the steps above do not work, reset the
•
device. To do so, press the
RESET
hole
by using the tip of a ball pen or other tool.
I cannot find the file that I stored on Activa.
The file may be in a format unsupported
on Activa. For more information about
the compatible formats on Activa, see
(see ‘Technical data’ on page 41).
The fitness device cannot measure my
exercise accurately.
Ensure that you wear Activa properly.
•
The fitness device can detect and count
your movement. Wear the device
properly in the position as suggested on
the screen.
•
Calibrate the fitness device to yourself
(see ‘Calibrate the workout’ on page 23).
I cannot tune to a preset station.
The station may be out of service.
•
Select another preset station.
When moving to a new place (e.g. a new
•
city or country), restart auto tune for
better reception.
RESET
EN
