6
Responders and People to Notify
What is a “Responder”?
As a Lifeline subscriber, you should have designated people who have
agreed to be “Responders.” These are people whom Lifeline should call
in an emergency, when appropriate. Examples include: neighbors, friends,
relatives, your current nursing aide, etc.
Choosing a Responder
It is best to choose a Responder who:
• Has a key to your home or knows where one is located (perhaps in a
key lockbox)
• Could come to help you at different times of the day or night
• Lives or works within 10 minutes of where you live
• Has a phone, preferably a cell phone
• Ideally has a driver’s license and access to a vehicle
If you are using the GoSafe System, choose a Responder who can also:
• Drive to your location, whether you are at home or away from home,
and provide help if needed
Information Lifeline needs about Responders
Please ensure that Lifeline has the following information about each
person acting as a Responder:
• Name
• Phone numbers – home, work and cell phone.
• Whether or not the Responder has a key to your home.
DRAFT
For Internal Use