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Determining your location
The GoSafe Mobile Button is designed to identify your general location,
at or away from home. You should always tell the Personal Response
Associate your exact location if you are able to do so.
If you are unable to speak or explain your exact location, Lifeline will still
contact help to find and assist you where you are.
If your Responder or emergency services is having trouble locating you,
Lifeline will activate an audio beacon. This is a very loud signal that will
come from the GoSafe Mobile Button and will allow responders to find
you more easily.
Lifeline cannot guarantee that your location can be determined exactly at
all times. Depending on your location, accuracy is not guaranteed.
What to expect when the GoSafe Mobile Button detects a fall
• A Help Call is automatically generated after approximately 30 seconds
of a fall being detected
• If you get up in approximately 30 seconds of a fall being detected, a
Help Call will not be generated.
• Do not attempt to stand if you feel unable to.
• If you think you need assistance, push your Help Button immediately to
initiate the Help Call. Pushing the Help Button generates the Help Call
immediately.
DRAFT
For Internal Use
