Poor TV reception from the antenna connection:
• Check that the antenna is properly connected to the TV.
• Loudspeakers, unear thed audio devices, neon lights, high
buildings and other large objects can influence reception quality. If
possible, you tr y to improve the reception quality by changing the
antenna direction or moving devices away from the TV.
• If the reception on one par ticular channel is poor, please fine
tune this channel.
There is poor picture quality from connected devices:
• Check that the devices are connected properly.
• Check that the picture settings are correctly set.
The picture does not fit the screen; it is too big or too small:
• Tr y using a different picture format.
The picture position is incorrect:
• Picture signals from some devices may not fit the screen
correctly. Please check the signal output of the device.
Sound issues
The pictures are showing but sound quality is poor:
• Check that cables are properly connected.
• Check that the volume is not set to 0.
• Check that the sound is not muted.
• Check that the sound settings are correctly set.
The pictures are showing but sound comes from one speaker
only:
• Verify that sound balance is set to the centre.
HDMI connection issues
There are problems with HDMI devices:
• Please note that HDCP (High-bandwidth Digital Content
Protection) suppor t can delay the time taken for a TV to display
content from a HDMI device.
• If the TV does not recognition the HDMI device and on
picture is displayed, please tr y switching the signal source to
another device before switching it back again.
• If there are intermittent sound disruptions, please check that
output settings from the HDMI device are correct.
Computer connection issues
The computer display on the TV is not stable:
• Check that your PC uses the suppor ted resolution and
refresh rate.
• Set the TV picture format to display scale.
Contact us
If you cannot resolve your problem, please refer to the FAQs
for this model at www.philips.com/suppor t.
If the problem remains unresolved, please contact your local
Philips Customer Ser vice Center.
Warning
Do not attempt to repair the TV yourself. This may cause
severe injure, irreparable damage to your TV or void your
warranty.
Note:
Please make a note of your TV model and serial number before
you contact Philips Customer Ser vice Center. These numbers are
printed on the back/bottom of the TV and on the packaging.
Term of use, copyrights
and licenses
Term of use
2017© TP Vision Europe B.V. All rights reser ved. Specifications
are subject to change without notice. Trademarks are the proper ty
of Koninklijke Philips N.V or their respective owners. TP Vision
Europe B.V. reser ves the right to change products at any time
without being obliged to adjust earlier supplies accordingly.
The material in this manual is believed adequate for the
intended use of the system. If the product, or its individual modules
or procedures, are used for purposes other than those specified
herein, confirmation of their validity and suitability must be
obtained. TP Vision Europe B.V. warrants that the material itself
does not infringe any United States patents. No fur ther warranty is
expressed or implied.
TP Vision Europe B.V. cannot be held responsible neither for any
errors in the content of this document nor for any problems as a
result of the content in this document. Errors repor ted to Philips
will be adapted and published on the Philips suppor t website as
soon as possible.
Copyrights and Licenses
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