Please check through the guide below before contacting
Comet Service or your Comet store.
If there is something about your equipment which you do not
understand, please contact the
Comet Helpline during normal office hours on:
0113 2793520
You cannot book service calls on this number.
Sound
Symptoms
No sound
Crackling noises or distorted
sound.
NICAM switches to mono
Maximum volume is too quiet.
When you adjust volume with
the menu buttons, the bar does
not go right across the scre e n .
Possible causes
• The volume is set to minimum.
• The mute is switched on.
• The headphone plug is inserted
Interference from cars, fluorescent
lights, a video recorder, a radio
broadcast, a personal computer or
other electrical equipment.
A weak signal or a NICAM mono
broadcast.
Hotel mode is turned on.
What to do
• Turn the volume up.
• Press the mute button to release
‘mute’.
• Unplug the headphones
Turn off one piece of equipment at a
time to see if the interference clears.
Have your aerial system checked.
Turn off hotel mode.
( Hotel mode is explained on page 12.)
If something doesn’t seem to work
12
Hotel mode stops anyone from accidentally changing the personal preference (PP) control settings and tuning of
your television by locking the menus which are used for tuning in the programmes; and lets you prevent anyone
turning up the volume above a limit that you decide.
To turn on hotel mode
1 Select a programme number to see and hear a programme.
2 Adjust the sound volume to the loudest you want.
3 Select programme number 38 (it doesn’t have to be tuned to a television channel).
4 Press the menu button on the front of the television and at the same time press the
J
button on the remote
control. Keep pressing them and wait until H+ appears on the screen. This will take at least 4 seconds.
5 Press the
B
button on the remote control so your television goes on stand-by.
6 Press one of the number buttons (1 to 9) to turn your television on again. The H+ will have disappeared but
the maximum volume limit and tuning menu lock will be working.
If anyone presses the
N
button and
Q
button together, LOCKED will be displayed on the screen for a few
seconds to show that hotel mode is working.
To turn off hotel mode
Repeat steps 3 to 6 above. In step 4, H– is displayed to confirm that the hotel mode is going to be turned off.
Tuning and personal preference control settings are described under ‘Tuning in the programmes’ on page 3 and
‘Using the remote control’ on page 6.
Hotel mode
