Service Modes, Error Codes, and Fault Finding
5.
How to Navigate
•
In the SAM menu, select menu items with the UP/DOWN
keys on the remote control transmitter. The selected item
will be indicated. When not all menu items fit on the screen,
use the UP/DOWN keys to display the next/previous menu
items.
•
With the “LEFT/RIGHT” keys, it is possible to:
–
(De) activate the selected menu item.
–
(De) activate the selected sub menu.
–
Change the value of the selected menu item.
•
When you press the MENU button once while in top level
SAM, the set will switch to the normal user menu (with the
SAM mode still active in the background).
•
Press the following key sequence on the remote control
transmitter: “062596” directly followed by the “Menu/Home”
button to switch to SDM (do not allow the display to time out
between entries while keying the sequence).
How to Store SAM Settings
To store the settings changed in SAM mode (except the
RGB Align settings), leave the top level SAM menu by using
the POWER button on the remote control transmitter or the
television set. The mentioned exceptions must be stored
separately via the STORE button.
How to Exit SAM
Use one of the following methods:
•
Switch the set to STANDBY by pressing the mains button
on the remote control transmitter or the television set.
•
Via a standard RC-transmitter, key in “00” sequence.
Note: When the TV is switched “off” by a power interrupt while
in SAM, the TV will show up in “normal operation mode” as
soon as the power is supplied again. The error buffer will not be
cleared.
5.2.4
Contents of the Factory mode:
Purpose
•
To perform extended alignments.
Specifications
•
Displaying and or changing Panel ID information.
•
Displaying and or changing Tuner ID information.
•
Error buffer clearing.
•
Various software alignment settings.
•
Testpattern displaying.
•
Public Broadcasting Service password Reset.
•
etc.
How to Activate the Factory mode
To activate the Factory mode, use the following method:
•
Press the following key sequence on the remote control
transmitter: from the “Menu/Home screen” press “1999”,
directly followed by the “Back” button. Do not allow the
display to time out between entries while keying the
sequence.
After entering the Factory mode, the following items are
displayed,
Table 5-2 Factory mode overview
Download from USB Channel List
To download several settings from the USB stick to the TV
NVM Copy
EDID Copy
Initialize NVM
Press [OK] to Initialize NVM
immediately
To initialize a (corrupted) NVM. Be careful, this will erase all settings.
Dealer Options
Set Virgin mode
Virgin mode:Off
Set Virgin mode
Store
Press [OK] to store virgin mode
immediately
Store the virgin mode in the address
Main Menu
Sub-menu 1
Sub-menu 2
Description
Item Item value
Default value
Description
22"
24"
26"
32"
39"
0
F/W VERSION
Press OK
Displays the software versions of the supplier, Flash PQ,
Smart Picture, BL Dimming, Source Meter, the Picture Quality
checksum, the Dimming library, the Source meter library, the
Flash AQ, the MTK, MCU and OAD software versions.
1
PANEL_ID
See table
Displays and changes the Panel ID with the left and right
cursor; be careful changing this, it can result in not correct
displaying the screen!
2
TUNER_ID
130
Displays and changes the Tuner ID with the left and right
cursor. Not to be changed when the tuner is replaced with the
correct service part.
3
DEMOD_TYPE
3
Choose demod type.
4
ERR Code: xxx xxx xxx
xxx xxx
000 000 000 000 000
Values showing the last 5 errors during the last 50 hours of
operation, according to table
5
CLEAR ERROR BUFFER Press OK
Selecting this clear all current error codes.
6
NVM ADDRESS
0
NVM address 0 to 8191, Use Item 6 to change and 7 to store
the data to the correct NVM address
7
NVM VALUE
0
Displays the value at the NVM address of item 5
8
NVM STORE
Press OK
Use this option to save the data of item 6 to NVM address of
item 5
9
NVM COPY TV to USB
Press OK
Use this to store the NVM data to the REPAIR folder of a FAT
formatted USB memory stick. The TV will write two files in the
REPAIR folder of the memory stick. It will create this folder if
it does not exist. The items are “Channel list”, “Personal
settings”, “Option codes”, “Display-related alignments” and
“History list”. In case the download to the USB stick was not
successful “Failure” will appear. In this case, check if the USB
stick is connected properly. Now the settings are stored onto
the USB stick and can be used to download onto another TV
or other SSB. Uploading is of course only possible if the
software is running and if a picture is available. This method
is created to be able to save the customer’s TV settings and
to store them into another SSB.
