8.3 Warranty and Maintenance
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The warranty period for this product is two years parts and labour.
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Any spare parts provided by Phihong Technology and used as replacements for repair
are covered by a five years guarantee.
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Replacement and repair parts manufactured by alternative manufacturers to those on
the Maintenance parts are allowed if authorized by Phihong Technology
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After the event of any repair or maintenance under the warranty period, if there is no
purchase to extend the warranty service, Phihong Technology shall provide a
three-month warranty period for any subsequent paid repair work.
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During the warranty period for any malfunction caused by normal use according to
the User Manual and Service Instruction (to be determined by certified maintenance
technicians of the Phihong Technology), the product shall be repaired free of charge.
Except for the following situations, the charging device shall be subject to the above
warranty terms:
1. The warranty certificate cannot be provided, or the contents of the warranty
certificate are modified or inconsistent with the label indication of the repaired
product.
2. Those who are unable to provide valid proof of purchase.
3. Those who exceed the manufacturer's specified warranty period.
4. Those who damage the product due to not following the product service
instruction for use, maintenance and storage.
5. Damage or malfunction caused by foreign object entering.
6. Unauthorized repair, disassembly or modification.
7. Damage caused by force majeure (such as lightning, excessive voltage,
earthquake, fire, flood, etc.).
8. Malfunction and damage caused by other unavoidable external factors.
9. Malfunction and damage caused by improper use of equipment, such as water or
other solutions entering into the equipment
10. Malfunction and damage caused by the grid power supply and voltage which is
not specified for use with the charger equipment
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The above guarantees shall be made solely, and no other express or implied
warranties shall be made (including the implied warranties of merchantability,
particular and applicable reasonableness and adaptability, etc.) whether in the
contract, civil negligence, or other aspects, the Company shall not be responsible
for any special, incidental or consequential damages.
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This statement is valid only in USA.
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