Warranty Exclusions
Failure caused by unreasonable or abusive use. Patio heater that were clearance items, display models or items purchased in an
"as is" condition, freight damage, patio heater damaged by acts of nature, vandalism, fire, abuse, lack of proper care and mainte-
nance, or improper assembly; straps and normal fading or discoloration from exposure to elements, oils, spills, fluids or chemicals;
Table top against breakage; hardware against corrosion or rusting; buckling or splitting of tubing resulting from exposure to water
and freezing temperatures; glass table tops, purchased or replacement parts; plastics. Also excluded: loss of use of time and or
inconvenience, money, travel, packaging or any other consequential or incidental damages. Warranty is to the original purchaser
when items are purchased from one of our authorized retailers and is not transferable. All warranty claims must be submitted with
a dated register receipt within the warranty period. For quality control purposes and verification, we reserve the right to request
photographs of the damage item(s). The terms of this warranty are subject to change without notice.
WARRANTY
1-877-606-2818
Questions, problems, missing parts? Before returning to the store
please contact our Customer Service
Heater
Burner, all mechanical parts and fittings to control panel and burner assembly, and all patio heater tops that are not cast aluminum are
warranted for a period of one (1) year from original date of purchase, against defects in material and or workmanship. Rust is not cov-
ered.
Frames
Frames are warranted to be free from defects in materials and workmanship for a period of one (1) year. Damage to frames or welds
due to improper assembly or exposure to water and sub-freezing temperatures, is not covered. Breakage that is a result of product
being dropped, acts of God, acts of war, etc. are not covered.
Finish
The finish is warranted against peeling, cracking, or blistering for a period of one (1) year provided the product has not been scratched
or abraded. Scratches and chips resulting from normal wear and tear are not covered. Fading resulting from exposure to elements is not
covered. Stains as a result of chemical spills and certain food items are not covered.
Glass
All glass pieces are warranted for a period of one (1) year from original date of purchase, against defects in material and or workman-
ship. Breakage, staining, and or any other weather related issues are not covered.
16
LIFE GETS BETTER WITH PHI VILLA
