TESTING THE FLOAT SWITCH
It is important to manually test the float
switch periodically.
Lift the float up and let go. This will activate
the pump. The control unit will run the pump for
approximately 25 seconds so it can empty all the
water in the sump pit. If there is no water in the
pit, the pump can run dry for this amount of
time. The alarm will sound and the “Pump was
activated” light will go on. After the pump has
stopped, push the GRAY button to silence the
alarm. If the GRAY button is pressed before the
pump has stopped, the alarm will go off
temporarily. Wait for the pump to stop pumping,
and then push the GRAY button to completely
silence the alarm.
PARTS & SERVICE INFORMATION
You can receive technical support, parts or
service information by calling Glentronics, Inc.
at 800-991-0466, option 3, or by visiting the
website at
www.proseriespumps.com.
Send
your unit to the following address for repairs:
Glentronics, Inc.
640 Heathrow Drive
Lincolnshire, IL 60069
Page 14
LIFT
FLOAT
BATTERY
Possible Reasons
The battery fluid is low . . . . . . . . . . . . . . . . . . . . . . . . . . .
BATTERY
Possible Reasons
Terminals are corroded . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables are loose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery is discharged below 25% . . . . . . . . . . . . . . . . . . . .
Battery is damaged or old . . . . . . . . . . . . . . . . . . . . . . . . .
POWER
Possible Reasons
Power outage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
An outlet, fuse or circuit breaker has failed . . . . . . . . . . . . .
The power cord is unplugged from the wall . . . . . . . . . . . . .
The charger is receiving less than 110 volts from the outlet . .
PUMP
Possible Reasons
Backup pump is unplugged . . . . . . . . . . . . . . . . . . . . . . . .
Backup pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backup pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . .
PUMP WAS
Possible Reasons
The main AC pump failed because of a power outage . . . . . . .
The main AC pump is broken . . . . . . . . . . . . . . . . . . . . . . .
The float switch on the main pump is jammed or defective . .
The main AC pump could not keep up with the inflow of water .
The check valve is stuck or installed improperly and the water
returns to the sump pit . . . . . . . . . . . . . . . . . . . . . . . . . . .
The discharge pipe is blocked and the water returns to the
sump pit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FLUID LOW
Remedies
Add distilled water to the battery
PROBLEM
Remedies
Clean terminals & cables
Tighten wing nuts
Replace battery if power is out. There is only 1 hour of continuous
pumping power left. Battery will recharge when power is restored
Replace battery
FAILURE
Remedies
None. The backup pump will run on the battery
Try another outlet, replace the fuse or reset the circuit breaker
Make sure the power cord is plugged in securely
None, if the utility company has instigated brown outs. Otherwise, reduce
the number of other appliances on the circuit
FAILURE
Remedies
Make sure the pump is securely plugged into the back of the control unit
Replace the pump
Remove strainer and clean out any debris. Replace the 20-amp DC fuse. If
the fuse blows again, replace the pump.
ACTIVATED
Remedies
None. The backup pump was activated
Replace the main AC pump
Free the float switch or replace it
None. The backup pump was activated. If this is a recurring problem,
install a higher capacity main pump
Replace the check valve or correct the installation
Clean out or replace the discharge pipe
Troubleshooting Guide
Read safety warnings & instructions before attempting any repairs or maintenance.
!
DANGER
