aterMark
W
aterMark
W
TM
pH MIRACLE
THE
®
10
11
Question
: Can the WaterMark be used with a salt-based water softener and a Reverse Osmosis (RO) unit?
Answer
: It is not suggested that you connect your WaterMark directly to a water supply that comes from
a salt base softener system as this will damage the unit. If you have a salt softener water system make sure
you have an RO system or a Nano System connected to the water outlet that will be connected to your Wa-
terMark. If you need to get an RO system or a Nano system please contact customer service.
The watermark can be used with an RO system. You might need to do an under counter installation in this
case. This installation should be very simple as most RO systems in the market use ¼” tubing and very similar
to the under sink installation of the WaterMark, but much simpler since you will not need any additional
parts. First make sure that the water supply to the RO system is closed. Now disconnect the tubing from the
RO system that goes to your RO faucet and connect this tubing to the back of the WaterMark to the fitting
labeled “Outlet.” Then, using the ¼” tubing provided with your WaterMark connect the water outlet from
the RO system to the back of the WaterMark to the fitting labeled “Inlet” Make sure the WaterMark faucet is
closed to prevent any water from coming out and any leaks. Turn the water supply on and now your Water-
Mark is installed and you will get your water from the RO faucet. Make sure you follow the flushing instruc-
tions before you start drinking the water.
Question
: Can the WaterMark be used in conjunction with a pre-filter?
Answer
: Yes.
Question
: Can the WaterMark be hooked up and left outside for use?
Answer
: Yes, contact technical support for the quick connect adapter for use on an outside faucet. Keep the
unit out of direct sunlight to avoid fading of the color finish or cover with a towel to protect.
Question
: Can I send bottled spring water through the unit?
Answer
: Yes, it will require a pump. Please contact customer service to order a water bottle pump.
Question
: Can I use lake water?
Answer
: Even though the WaterMark is antibacterial, we recommend using biologically safe water as a
source. In an emergency, lake water could be used with the WaterMark but should not be done on a regular
basis.
Question
: I was away for a week. Why does my WaterMark water smell like rotten eggs?
Answer
: If left full of water and not used, the mineral filter can develop sulfur. The mineral filter contains
magnesium that is used to naturally increase the pH and reduce the ORP and when combined with sulfites
in your source water when water is not running will create a chemical reaction that will release sulfur. This is
a harmless nutrient. Simply flush your filters for 5 minutes and all odors will be gone. If sulfur smell contin-
ues after flushing, you can open the housing for the 3rd filter (use the filter wrench provided) and add one
teaspoon of vinegar, let it sit for 10 minutes and then flush for 5 minutes. Also it is recommended that if you
are going away for several days to remove the 3rd filter, put in a Ziploc bag and store in the refrigerator. After
you come back, just reinstall and flush for 10 minutes.
Question
: My WaterMark is broken. What do I do?
Answer
: The unit is covered by one of the industry’s best warranties, please call customer service to obtain
warranty service.
Question
: Where can I get new WaterMark filters?
Answer
: Visit
phmiracleliving.com
or Call
760-751-8321
