FREQUENTLY ASKED QUESTIONS
1. Is the Receiver Collar waterproof?
Yes, the Receiver Collar is fully waterproof.
2. Is the Remote Transmitter waterproof?
No, the Remote Transmitter must be kept away from water.
3. Once my dog is trained, do we have to continue using the collar?
You might have to reinforce training with the collar from time to time.
4. How long can I continuously deliver Vibration or Shock to my dog?
The max amount of time you can deliver the Vibration or Shock to you dog contin-
uously is 10 seconds. The remote transmitter will time out and the Vibration/Shock
button must be released and pressed again.
CAUTION: While it is fine to use the Vibration for up to 10 seconds, it is highly
recommended to limit the continuous Shock delivery to no more than 3 seconds (the
smaller the dog the shorter it should be).
5. What should I do if my dog’s neck becomes red and irritated?
Stop using the collar immediately for at least 48 hours. If the condition persists be-
yond 48 hour please consult your veterinarian.
6. Can I attach a leash to the Receiver collar?
No, this can result in pulling the contact points to tightly against your dog’s neck
causing an injury. Use a separate collar when needed.
7. How long can I leave a Receiver Collar on my dog?
E-collars are not designed to be worn constantly! We recommend to use it only
during active training sessions and outdoor activities for no longer than 4 hours per
day under adult supervision.
8. How long should the training sessions be?
Training sessions should be kept short and positive (10-15 minutes).
9. How long does the battery charge last?
It depends on the intensity of training sessions and vary from one day to one week.
10. What is the maximum operational range?
The max operational range is 1100 yards in ideal conditions. The range may vary
depending on the terrain, buildings, trees and electromagnetic interference.
11. Will the collar fit my dog?
The collar strap is adjustable to fit dogs from 10 to 140 pounds. It has a maximum
length of 26 inches and minimum length of 8.
12. What is the best dog’s age to start training?
Your pup should be old enough to understand basic commands. 6 months is nor-
mally a good age.
Should you have more questions, feel free to contact us at