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Customer Care Center 1-800-732-2677
www.petsafe.net 13
STEP 4
to pair the Handheld remote and receiver Collar
If your Receiver Collar does not beep when the Tone Button of the Handheld Remote is pressed, or if the
Receiver Collar is not responding to the Handheld Remote, follow these steps to pair:
1. Start with the Receiver Collar off your pet and powered off.
2. Press and hold the On/Off Button until the Green LED light shuts off. When the Green
LED shuts off, release the On/Off Button and the Receiver Collar LED will flash green.
3. Place the Handheld Remote into pairing mode by pressing the Vibration Down Button (–)
until the Digital Display shows “P”.
4. Press the Tone and Vibration Buttons simultaneously (the Orange LED should be lit) until
the Receiver Collar flashes the Green LED 5 times, indicating it has learned the Handheld
Remote ID.
5. Change the level to 1 Low by pressing the Vibration Up Button (+) on the Handheld
Remote and then press the Tone Button. The Receiver Collar will emit a tone, verifying
that it is paired with the Handheld Remote.
6. If the Receiver Collar does not respond, please contact the Customer Care Center.
