Petsafe PBC64-15535, Operating Manual

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Customer Care 86 (0) 755 2671 5353
Troubleshooting
The Bark Control Collar
does not beep.
• Test the Bark Control Collar (see "To Test the Bark Control
Collar" section).
• If your Bark Control Collar does not beep during this test,
try the same test on a rougher surface.
• Ensure that the battery is properly installed.
• Replace the battery.
• If the Bark Control Collar still does not beep, contact the
Customer Care Center.
My dog keeps barking
(does not respond to the
static correction).
• Tighten the Bark Control Collar and/or trim your dog’s hair
where the Contact Points touch his neck to ensure good
skin contact.
• Test the Bark Control Collar (see "To Test the Bark Control
Collar" section).
• Replace the battery.
• Contact the Customer Care Center.
The Indicator Light
keeps flashing.
• Replace the battery.
• If the light continues to flash with a new battery, contact the
Customer Care Center.
To Discharge the Bark Control Collar
Important:
Avoid touching the Contact Points and Sensor Probe unless the
Bark Control Collar is completely discharged.
After battery removal, the Bark Control Collar retains some stored energy
and may activate 2 or 3 additional times. To completely discharge the Bark
Control Collar, slide the Sensor Probe across a table or hard surface several
times, until the Bark Control Collar stops beeping.