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Proper fit of the Receiver Collar is important. A Receiver Collar worn for too long or
made too tight on the pet’s neck may cause skin damage. Ranging from redness to
pressure ulcers; this condition is commonly known as bed sores.
• Avoid leaving the Receiver Collar on the pet for more than 12 hours per day.
• When possible reposition the Receiver Collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the Receiver Collar; it will cause excessive pressure on the
Contact Points.
• When using a separate collar for a lead, don’t put pressure on the Receiver Collar.
• Wash the pet’s neck area and the Contact Points of the Receiver Collar weekly with
a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the Receiver Collar until the skin
has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit
our website.
These steps will help keep your pet secure and comfortable. Millions of pets are
comfortable while they wear stainless steel contacts. Some pets are sensitive to contact
pressure. You may find after some time that your pet is very tolerant of the Receiver
Collar. If so, you may relax some of these precautions. It is important to continue daily
checks of the contact area. If redness or sores are found, discontinue use until the skin
has fully healed.
You may need to trim the hair in the area of the Contact Points. Never shave the pet’s
neck; this may lead to a rash or infection.
To prevent an unintended stimulation, do not perform set up procedures while the
Receiver Collar is on your pet.
If you are using a collar and lead for training, be sure the extra collar does not put
pressure on the Contact Points of the Receiver Collar.
