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Surge Protector (Recommended)
Before you plug in your air control unit, we highly recommend
using a 60Hz, 120VAC 50 W surge protector (not included). A surge
protector will protect your air control unit and electronics from
damage caused by a power surge or a lightning strike, neither of
which is covered by the 25-year limited warranty.
Power Base
After your adjustable base has been unboxed, for safety, immediately
dispose of the packaging. To avoid injury, children and pets should
not be allowed to play on or under the power base.
•
Your Personal Comfort® bed is for in home use, any other use
will void the limited warranty.
•
The remote should be used under adult supervision at all times.
•
Your air control unit and remotes are not water proof.
•
Keep the air control unit and remotes away from heat sources.
•
Do not open up the air control unit or the remotes, if these are
tempered with, this will void the limited warranty.
Safety Information
FAQ
Comfort layer expansion time frame
Please allow up to 30 minutes for full expansion and best results.
Wrong size rails, they look too long or too short
If the distance between your side rails appears to be too short, flip
them over (from left to right) and try again. They may be upside
down. The rails should not be folded over any fabric. To watch
a video about this visit personalcomfortbed.com and click on
troubleshooting.
Mattress slopes to the edge or to the middle
Sloping is generally caused by air chambers that are misplaced or
misaligned. You may need to reposition your air chambers. To do
so, deflate your mattress to half capacity. Unzip the center panel to
expose the air chambers and reposition them toward the middle
by pushing them together and straight. Make sure they are not
constricted by any other comfort layer pieces as well. They should
have a very snug fit when properly aligned.
Bulges or lumps across the mattress after assembly
Occasionally, comfort layers can bunch inside the mattress. You may
need to readjust them. To do so, unzip your mattress top panel to
expose your comfort layers. Adjust the comfort layers so there is an
even distribution of comfort layer over your air chambers. You may
have to completely remove them to reposition properly.
My bed feels like it’s losing air
Disconnect your air control until from your surge protector. Wait 30
seconds and plug in air control unit back into the surge protector.
