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Permobil C500, Owner'S Manual

The Philips C500 Service Manual is an indispensable guide for troubleshooting and repairing your C500 device. This comprehensive manual provides detailed instructions and diagrams to assist you in servicing your product efficiently. Download it for free from our website to access the information you need to maintain your Philips C500.

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Owner´s Manual Permobil C500

Contents

5

Important Information about the Owner’s Manual......................................................................6

Technical Support ....................................................................................................................7
Spare Parts & Accessories ......................................................................................................7
Scrapping ................................................................................................................................7
Warranty....................................................................................................................................7

Safety Instructions....................................................................................................................8-23

Design and Function ......................................................................................................................24

General - Overview ................................................................................................................24
Seat ........................................................................................................................................25
Driving - Shock absorbers .................................................................................................... 25
Seat Lift - Seat Tilt ..................................................................................................................26
Wheels ....................................................................................................................................27
Lights, Reflectors....................................................................................................................27
Electrical System - Batteries ............................................................................................28-29

Control Panel Pilot+ - Design and Function ..................................................................................30

Control Panel - Functions ......................................................................................................32
Locking - Unlocking the Wheelchair ......................................................................................34
Seat Control Panel ..................................................................................................................36
Leverman - Functions ............................................................................................................37

Control Panel R-Net - Design and Function ..................................................................................38

Control Panel Overview ..........................................................................................................38
Charger Socket ......................................................................................................................39
Locking - Unlocking the Wheelchair ......................................................................................40
Function Buttons ....................................................................................................................42
LCD Screen ............................................................................................................................45

Handling ........................................................................................................................................48

General - Driving ....................................................................................................................48
Driving Technique ..................................................................................................................49
Driving Rules ..........................................................................................................................50
Magnetic Wheel Locks ..........................................................................................................55
Charging the Batteries .......................................................................................................... 56

Transport ........................................................................................................................................58

Air Transport ..........................................................................................................................60

Maintenance and Repairs ..............................................................................................................62

Tool Kit ....................................................................................................................................62
General - Batteries, Storage ..................................................................................................63
Finishes Care - Wheels, ....................................................................................................64-65
Wheel Lock Release ..............................................................................................................67
Changing the Batteries ..........................................................................................................68
Circuit Breaker and Charging Fuse........................................................................................70

Technical Specifications ................................................................................................................72

Data - Electric System ............................................................................................................73

Troubleshooting Guide ..................................................................................................................74

Error Signals, Electronics Pilot+ ............................................................................................76

R-net Diagnostics......................................................................................................................78-93

Important Information about Electromagnetic Interference (EMI) ............................................94-95

Accessories ....................................................................................................................................96

Summary of Contents for C500

Page 1: ...Permobil C500 OWNER S MANUAL US Permobil C500 Power Wheelchair ...

Page 2: ......

Page 3: ...the Permobil group Permobil Inc USA 6961 Eastgate Blvd Lebanon TN 37090 USA Email info permobilusa com Phone 800 736 0925 Fax 800 231 3256 Permobil AB Box 120 861 23 Timrå Sweden Tel 46 60 59 59 00 Fax 46 60 57 52 50 E mail info permobil se ...

Page 4: ...Permobil C500 Power Wheelchair Produced and published by Permobil AB Sweden Edition 5 2008 08 Order no 205209 US 0 ...

Page 5: ...ontrol Panel R Net Design and Function 38 Control Panel Overview 38 Charger Socket 39 Locking Unlocking the Wheelchair 40 Function Buttons 42 LCD Screen 45 Handling 48 General Driving 48 Driving Technique 49 Driving Rules 50 Magnetic Wheel Locks 55 Charging the Batteries 56 Transport 58 Air Transport 60 Maintenance and Repairs 62 Tool Kit 62 General Batteries Storage 63 Finishes Care Wheels 64 65 ...

Page 6: ...s that can arise while driving the wheelchair Always keep these operating instructions handy in connection with your wheel chair since the need for important information can arise concerning its use safety and maintenance It is also possible to obtain information concerning our products from our home page on the Internet You can find us at www permobil com All information pictures illustrations an...

Page 7: ...ation about the warranty period for this wheelchair Spare parts and accessories must be ordered through your dealer In the event of technical problems you should contact your dealer or Permobil Inc USA at 1 800 736 0925 Always state the chassis serial number when contacting Permobil to ensure that the correct information is provided TECHNICAL SUPPORT SPARE PARTS ACCESSORIES WARRANTY Contact Permob...

Page 8: ...ty concerns Permobil is not responsible for personal injuries or property damage resulting from any person s failure to follow the warnings and instructions in this manual Permobil is not responsible for injuries or damage resulting from failure to exer cise good judgment The final selection and purchasing decision about the type of electric wheelchair to be used is the responsibility of the wheel...

Page 9: ...to you you should check the following items before beginning to use it that all products ordered are included in the delivery incuding operating instructions and possible other documentation If you suspect that something is missing then contact your supplier or Permobil for more information as soon as possible that no transport related or other damages have occurred to the wheelchair and its acces...

Page 10: ...eration Permobil recommends the use of wheelchair lights at all times user is riding near public rights of way Use extreme caution when driving near unprotected ledges drop offs or on elevated surfaces Unintended movement or excessive speed in these areas can lead to personal injury or property damage Do not drive the wheelchair over any curbs or edges higher than 3 inches When driving over a curb...

Page 11: ...chair All modifications to and interventions in the vital systems of the wheelchair must be performed by a qualified service technician authorized by Permobil to perform such service on Permobil products Weight Limitations The maximum user weight for your Permobil is set forth in the specification section of the supplied Owner s Manual for current seat model Operation of the wheelchair by users wh...

Page 12: ...den stops or starts Stop by releasing joystick rather than by turning the power off Turning off power while the wheelchair is in motion will cause the wheelchair to stop suddenly Be sure to keep all recommended positioning belts securely fastened at all times When driving up an incline try to keep moving at a steady speed Stopping and starting the chair while moving up an incline makes the wheelch...

Page 13: ...edge protection along the sides of the ramp to prevent the wheelchair from falling off of the ramp When driving up an incline be sure to drive your wheelchair straight up the incline perpendicular Driving at an angle up an incline increases the risk of tip ping or falling Use extreme caution when driving up an incline Do not drive down or up a hazardous incline such as a surface covered with snow ...

Page 14: ...ersonal injury and property damage reduce speed and reduce the sharpness of your turn when turning Operation Freewheel Mode In order to prevent the wheelchair from rolling away ensure that the wheelchair is on a level and dry surface before releasing the brakes In order to avoid personal injury do not use your Permobil in freewheel mode without an attendant present Do not attempt to put the wheelc...

Page 15: ...uipped with func tioning lighting in the front and the back or as per the applicable national or local traffic regulations Driving in Extreme Climate Conditions Permobil s wheelchairs are designed to withstand most adverse weather con ditions however to minimize the risk of being caught in difficult situations you should avoid using the wheelchair outdoors during for example severe cold heavy rain...

Page 16: ...y of this wheelchair tipping and the point where this wheelchair will tip forward back or to the side depends on its center of balance Please note that the following factors can affect the wheelchair s center of balance Elevation of the seat Height and angle of the seat backrest Body position or weight distribution Driving on an incline such as a ramp or a hill Use of a backpack or other accessori...

Page 17: ...out of the wheelchair every precaution should be taken to reduce the distance between the wheelchair and the place to which the user is transferring Overextending this distance can cause user to overexert lose balance or fall Permobil recommends that users transfer in the presence of or with the assistance of an attendant Use caution when bending or reaching Never use the joystick as a handhold or...

Page 18: ...jury or property damage Do not operate your wheelchair if it has been exposed to moisture until it has dried completely If any of the shrouds or the joystick boot has cracks or tears they must be replaced immediately Failure to do so can allow moisture to enter the elec tronics and cause personal injury or property damage including fire Do not operate your wheelchair in icy or slippery conditions ...

Page 19: ...e while in their wheelchair unless the user is in an approved Permobil wheelchair configuration has secured the wheelchair using a Permolock C and is using a seatbelt attached to the vehicle The only other safe alternative is that users be transferred into factory vehicle seating for transportation and use safety restraints made available by the auto industry The only wheelchair trans portation sy...

Page 20: ...ized by Permobil Use of unap proved aftermarket accessories and parts may cause changes in the wheel chair which may make the wheelchair unstable or uncontrollable Such use may also void the warranty on the wheelchair Connecting any unapproved electrical or electronic devices to the wheelchair s electrical system can cause damage to the chair and caused the chair to become uncontrollable or drive ...

Page 21: ...modify the safety circuits will result in unsafe operation of the wheelchair and could cause the chair to become unstable or uncontrollable Such modifications may also void the wheelchair s warranty Changing Batteries and Fuses The Circuit Breaker must always be in OFF position when batteries and fuses are replaced Observe care in the use of metallic objects when working with batteries A short cir...

Page 22: ...ondensation can arise mist or dampness on the surfaces e g in pool areas laundry rooms or similar rooms If you are unsure as to how your wheelchair and its accessories should be properly stored contact your supplier or Permobil for more information Damages malfunctions on the wheelchair and its accessories If you experience that the wheelchair in any manner is not behaving as expect ed or if you s...

Page 23: ...ds for example from mobile telephones Similarly the electronics of the wheelchair itself can also emit electromagnetic fields that can affect the immediate surroundings for example certain alarm systems in businesses The limit values for Electromagnetic Compatibility EMC with respect to elec trical wheelchairs is set in the harmonized standards for the EU in the Medical Devices Directive No 93 42 ...

Page 24: ...backrest armrest legrest seat lift fixed seat and possible accessories and additional options such as a headrest calf rest chest support etc In these operating instructions we have chosen to show the wheelchair with our Corpus II seat The management of the chassis and most of its functions are however the same regardless of which seat model is selected Overview 1 Backrest 6 Front Wheel drive wheel...

Page 25: ...l sends signals to the electronics unit The electronics unit then controls the motors Shock Absorbers The wheelchair is fitted with two shock absorbers with adjustable spring force If the weight of the user is not specified the wheelchair is supplied with the shock absorbers set to a standard value which is correct for a user from 110 154 lbs Adjusting Spring Force Adjustments should be made by so...

Page 26: ...500 can be fitted with an electric seat tilt actuator adjuster which lets you adjust the angle of the seat The electric seat tilt actuator is controlled from the control panel or from the seat control panel Seat Lift Seat Tilt User Weight over 220 Lbs If the user weight exceeds 220 Lbs the wheelchair can be provided with safety inhibits on the seat ing system to secure the wheelchair s stability T...

Page 27: ...s can have either pneumatic or solid rubber tires Lights and Reflectors In the standard version the wheelchair is equipped with reflectors in the front and back as well as on the sides Front back lights and flashing indicators are available as accessories Two Front Reflectors Two Rear Reflectors Two Side Reflectors ...

Page 28: ...ggered automatic Circuit Breaker can indicate larger electrical faults The cause should be checked carefully before the circuit breaker is reset Always contact an authorized serviceman or Permobil when in doubt NOTE Always shut off the Power Supply on the Control Panel before switching off the Circuit Breaker Charging Fuse 15A Charging Socket WARNING Always shut off the Power Supply on the Control...

Page 29: ...ttery replacement Location of the Batteries Observe care in the use of metallic objects when working with batteries A short circuit can easily cause an explosion Always use protective gloves and protective eye glasses The batteries are heavy and must be handled with care WARNING Used or broken drive batteries should be taken care of in an environmentally correct manner in accordance with locally a...

Page 30: ...d indicator lights Your wheelchair may also be equipped with an extra Seat Control Panel in addition to the control panel You can choose whether you wish to control the electrical seat functions from the seat control panel or from the control panel Control Panel Overview Function Buttons Indicator Lights Joystick Seat Control Panel ...

Page 31: ...e control panel there are a total of 7 function buttons and a total of 3 indi cator lights Function Buttons Power Switch on off Warning Light Left Turn Indicator Lighting option Right Turn Indicator Signal Battery Voltage Indicator Speed Indicator Seat Indicator MODE Selector Indicator Lights ...

Page 32: ...our wheelchair is equipped with lights the turning indicators on the chassis also flash to attract attention NOTE This function works even when the start button is switched off Turning Indicators MODE selector Warning Symbol Panel Display for Control Panel JSM L 7key Pilot NOTE If your wheelchair is not equipped with lights option the push buttons for lights and turning indicators have no function...

Page 33: ...ore information The battery voltage indicator lets you know how much charge is left in your batteries The window display on the control panel shows the following indicator lights from bottom to top Red Yellow Green Fully charged Red Yellow Half charged Red Charge the batteries The best way for you to use the indi cator is to learn how it behaves as you Battery Voltage Indicator Indicates active se...

Page 34: ... unauthorized use To lock the wheelchair Make sure the wheelchair is switched On The key should then be inserted into and withdrawn from the panel outlet The wheelchair will now be locked To unlock the wheelchair To unlock the wheelchair switch it On The maximum speed indicator will ripple up and down but driving will not be possible The key should now be inserted into and withdrawn from the panel...

Page 35: ...ed and direction of the wheelchair The further you push the joystick from the center position the faster the wheelchair will move When you release the joystick the brakes are auto matically applied If the wheelchair is fitted with actuators the joystick can also be used to select and move actuators see page 37 Joystick ...

Page 36: ...d and lowered when the bottom part of the button is pressed 2 Backrest Recline The backrest is tilted backwards when the bottom part of the back rest angle button is pressed and for wards when the top part of the but ton is pressed 3 Seat Tilt The seat is angled backwards when the bottom part of the seat tilt angle button is pressed and move for wards when the top part of the button is pressed 4 L...

Page 37: ... of the maximum speed the chair will go back to drive mode using the present speed range Legrest Press MODE button twice The right footplate indicator lamp is lit Move the joystick forward backwards to move the legrest out or in Make your adjustment and return to drive by pressing the MODE button once or go on to next step by moving the joystick to the right Seat Lift Seat Tilt Backrest Press MODE...

Page 38: ...ists of a joystick function buttons and an LCD Screen At the back of the panel you also find the Charger Socket and two Jack Sockets Your wheelchair may also be equipped with an extra Seat Control Panel in addition to the control panel Control Panel Overview Joystick LCD Screen Function Buttons ...

Page 39: ...er electrical device Connection of other electrical devices may damage the control system or affect the E M C perfor mance of the wheelchair WARNING The wheelchair s warranty will be voided if any device other than a battery charger supplied with the wheelchair or the lock key is connected into the control panels charger socket NOTE To achieve a faster and more effective charging we recommend to u...

Page 40: ...n After 1 second the control system will beep Now release the On Off button Deflect the joystick forwards until the control system beeps Deflect the joystick in reverse until the control system beeps Release the joystick there will be a long beep The wheelchair is now locked The following screen will be displayed To unlock the wheelchair If the control system has switched off press the On Off butt...

Page 41: ...d remove a PGDT supplied key into the Charger Socket The wheelchair is now unlocked Key Locking To lock the wheelchair with a key lock Insert and remove a PGDT supplied key into the Charger Socket on the Joystick Module The wheelchair is now locked The following screen will be displayed ...

Page 42: ...on applies power to the control system electronics wich in turn supply power to the wheelchair s motors Horn Button The horn will sound while this button is depressed Speed Decrease Button This button decreases the maximum speed setting Depending on the way the control system has been programmed a momentary screen may be displayed when the button is pressed WARNING Do not use the On Off Button to ...

Page 43: ...nd de activates the wheelchair s hazard lights Depress the button to turn the hazards on and depress the button again to turn them off When activated the hazard LED and the indicator LED s will flash in sync with the wheelchair s indicators Lights Button and LED This button activates and de activates the wheelchair s lights Depress the but ton to turn the lights on and depress the button again to ...

Page 44: ...ws the user to turn the control system on and off using an external device such as a buddy button External Profile Switch Jack If profiles programmed used This allows the user to select Profiles using an external device such as a buddy button To change the Profile whilst driving simply press the button ...

Page 45: ...onditions Below is a view of a typical Drive screen in Profile 1 Battery Indicator This displays the charge available in the battery and can be used to alert the user on the status of the battery Steady This indicates that all is well Flashing Slowly The control system is functioning correctly but you should charge the battery as soon as possible Stepping Up The wheelchair batteries are being char...

Page 46: ...rating in In Focus When the control system contains more then one method of direct control such as a secondary Joystick Module or a Dual Attendant Module then the Module that has control of the wheelchair will dis play the In Focus symbol Speed Limit If the speed of the wheelchair is being limited for example by a raised seat then this symbol will be displayed If the wheelchair is being inhiited f...

Page 47: ...l system Temperature This symbol is displayed when the control system has intentionally reduced its own power in order to protect itself against heat damage Timer This symbol is displayed when the control system is changing between different states An example would be entering into Programming Mode The symbol is animated to show the sands falling E Stop If the control system is programmed for latc...

Page 48: ...ated test drives in surroundings in which you know you feel secure so that you are quite familiar with how the wheelchair and its accessories behave in different situations before you begin using the wheelchair in public areas Driving General Make sure that the control system is mounted securely and that the joystick posi tion is correct The hand or limb you use to operate the joystick should be s...

Page 49: ...RWARD DRIVING BACKWARD TURNING LEFT TURNING RIGHT Do not perform the first test drive on your own The test drive is of course just a check of how you and the wheelchair function together and you may need some assistance Before driving check that the wheel lock is set in the drive position NOTE WARNING Do not use the joystick as the sole support for your hand or limb wheelchair movements and bumps ...

Page 50: ...f acci dents We recommend the use of positioning belt option when seated in your powered wheelchair Never drive rapidly or at full speed along narrow passages on narrow sidewalks etc where an incorrect maneuver or incorrect steering can cause an increased risk of accidents Always drive at low speed on uneven surfaces Keep in mind that driving along slopes will have an effect on the wheelchair and ...

Page 51: ...hair Negotiating obstacles must always be done with great care Do not drive the wheelchair over obstacles of a height greater than 3 inches Negotiating obstacles must always be done with great care Operating the seat lift seat tilt backrest recline changes the center of gravity and increases the risk of tipping over hence those seat functions shall only be used on level ground driving in low speed...

Page 52: ...er When driving on downhill slopes with an uneven surface for example grass gravel sand ice or snow a great deal of extra care must be observed Do not drive down a downhill slopes with a slope of greater than 12 degrees Dynamic stability according to ISO 7176 2 6 WARNING Max 12 Operating the seat lift seat tilt backrest recline changes the center of gravity and increases the risk of tipping over h...

Page 53: ... driving on uphill slopes with an uneven surface for example grass gravel sand ice or snow a great deal of extra care must be observed Do not drive up an uphill slope of greater than 12 degrees Dynamic stablility according to ISO 7176 2 6 WARNING Max 12 Operating the seat lift seat tilt backrest recline changes the center of gravity and increases the risk of tipping over hence those seat functions...

Page 54: ...hen driving on sideways slopes with an uneven surface for example grass gravel sand ice or snow a great deal of extra care must be observed Do not drive the wheelchair on sideways slopes of greater than 10 degrees There is a risk of tipping over WARNING Max 10 Operating the seat lift seat tilt backrest recline changes the center of gravity and increases the risk of tipping over hence those seat fu...

Page 55: ... lock lever will automatically move down to lock position Do not use the wheelchair on hilly slopes with the wheel lock in free wheel position Do not engage or disengage wheel locks unless power to the wheelchair is off In order to avoid the wheelchair rolling away ensure that the wheelchair is on a level and dry base before releasing the wheel locks Be aware that the wheelchair will not have brak...

Page 56: ...laced if one of them is damaged or worn Replacement must be performed by qualified personnel Battery Charging The amount of charge in your batteries depends on a number of factors includ ing the way you use your wheelchair the temperature of the batteries their age and the way they are made These factors will affect the distance you can trav el in your wheelchair All wheelchair batteries will grad...

Page 57: ... of incorrect chargers could damage the batteries wheelchair control system or charger itselt or may result in parts overheating creating the potential for burns or even fire To avoid sparking and unnecessary wear and tear of the wheelchair s charging socket be sure that the main voltage and the charger is in OFF position when connecting disconnecting the charging cable to the wheelchair s chargin...

Page 58: ...e wheelchair according to the manufacturer of the vehicle restraint sys tems instructions Always make sure that the fastening points on the transport vehicle are well anchored e h h h h h h e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e g g g g g g 8533 If your wheelchair is equipped with a Luggage Box opt...

Page 59: ...an cause serious injury to persons in the vehicle and serious damage to the vehicle If the wheelchair has to be transported with the user in the chair into the vehicle through a ramp the wheelchair shall be secured against tipping backwards by a person behind Wheelchair users should transfer to the vehicle seat and use the vehicle installed restraint system whenever it is feasible The vehicle rest...

Page 60: ...ith a Main Fuse the electrical connections to the batteries must be disconnected and insulated If your wheelchair has a Circuit Breaker make sure the Circuit Breaker is in OFF position Acid batteries Most airlines require that the batteries should be taken out of the wheelchair and that they must be transported in special boxes that the airline can provide 2 The Dimensions and Weight of the Wheelc...

Page 61: ...your wheelchair by air we recommend that you cover the control panel with soft shock absorbing material foamed plastic or similar and fold it in towards the backrest Protect other fragile parts in a similar fashion Tape any loose cables to the seat frame or covers In order to ensure that the transport can take place in a safe manner and that no unpleasant surprises arise at the last minute you sho...

Page 62: ...ntail an increased risk of accidents Carefully follow the recommendations in the Handling section to prevent the risk of accidents in connection with driving All modifications to and interventions in the vital systems of the wheelchair must be performed by a qualified service technician Always contact a qualified service technician in cases of doubt Certain repairs can require tools other than tho...

Page 63: ...ps the room drier If the wheelchair is equipped with acid batteries the acid level should be checked regularly If the wheelchair is equipped with GEL batteries the fluid level need not be checked The lifespan of the batteries depends entirely upon regular charging Short term Storage In order for the charging procedure to give a battery with good capacity the tem perature in the storage room must n...

Page 64: ... with soap and water followed by isopropyl alcohol Do not use any cleaning method that is not listed above as other methods may attack the vinyl and cause eventual degradation Coated Metal For normal cleaning wash coated metal surfaces with a soft cloth soaked in detergent and warm water rinse thoroughly and dry Remove scuff marks from low gloss coatings with pre softened paste wax fol lowing the ...

Page 65: ...ure can cause deterioration in stability and manuever ability plus extremely low air pressure can give rise to abnormal wear as well as shorter driving distances So check regularly to see that the tires are maintained at a pressure of 29 psi 200 kPa Filling With Air 1 Unscrew the plastic cap on the air valve of the tire 2 Connect the compressed air nozzle to the air valve and adjust the tire pres ...

Page 66: ...im together 3 Replace the broken inner tube 4 Assemble the rim back together again with the tire check that the inner tube is not caught anywhere between the parts of the rim and fill with air The recommended air pressure for front rear tires is 29 psi 200 kPa Overfilling causes a risk of explosion Incorrect tire pressure can involve a deterioration of stability and manueverability so check regula...

Page 67: ... 67 Wheel Lock Release Check regularly approx once per month the functionality of the wheel lock release and lever safety catch It must not be possible to drive the wheelchair when the wheel locks are disengaged Wheel Lock Release Lever and Safety Catch ...

Page 68: ...vel surface 2 Shut off the power supply with the On Off button on the control panel and put the Circuit Breaker in OFF position 3 Loosen the the rear end of the chassis cover a little by unscrewing the knob that holds the cover 4 Open the battery covers by loosening the knobs that holds the battery covers and drop the covers down 5 Use the battery straps to pull each battery out just enough so you...

Page 69: ...nner in accordance with locally applicable recycling directions NOTE 7 Lift the batteries away by using the battery straps 8 Use the battery straps and connect new batteries in reverse order leave the straps on the new batteries 9 Close and lock the battery covers and reassembly the chassis cover 10 Switch the Circuit Breaker to position ON Pulling out the batteries ...

Page 70: ...pe that can be reset when it has been triggered The resetting is done by placing the switch in the ON position WARNING A triggered automatic Circuit Breaker can indicate larger electrical faults The cause should be checked carefully before the Circuit Breaker is reset Always contact an authorized serviceman or Permobil when in doubt NOTE Always shut off the Power Supply on the Control Panel before...

Page 71: ...e Charging Fuse is located under the Main chassis cover Charging Fuse 15A Replacement of Charging Fuse 15A The charging fuse is located under the main chassis cover To replace the charg ing fuse you must remove the main and front center chassis cover Remove the small front center chassis cover The cover is fastened with four plastic plugs and can be removed by pulling the cover upwards by hand Rem...

Page 72: ... size length 37 5 width 25 5 height 33 Height 44 Width 25 5 Technical Specifications The specifications given in the following pages are only applicable to the Permobil C500 chassis with Corpus II Seat For size and weight information about each seat see the Owner s Manual accompanying the seat ...

Page 73: ...me Permobil C500 C500 Lowrider Size and weight Length 49 5 Width 25 5 Height C500 52 5 Height C500 Lowrider 47 5 Smallest Transport Size lxwxh C500 37 5x25 5x33 Smallest Transport Size lxwxh C500 Lowrider 37 5x25 5x32 Weight incl Batteries and Corpus Seat 350 lbs Max Battery Size 10 25x6 75x8 25 Wheels Tire Size front 300 x 8 Tire Size back 210 x 65 Max Air Pressure front back tires 29 psi 200 kPa...

Page 74: ...y check possible causes before resetting See page 70 The wheelchair can not Battery charger connected Terminate the charging and be driven remove the charging cable from the charging outlet Wheel Locks activated Reset the Wheel Locks The wheelchair is locked Unlock the wheelchair See page 34 alt 40 Battery voltage indicator The control system is in Switch the Start button on the on the control pan...

Page 75: ...ges 26 Applies for electrical seat lift only The wheelchair will Circuit Breaker set in OFF Reset the Circuit Breaker not charge position after for example See page 70 changing batteries Triggered charging fuse Carefully check possible due to fault in for example causes before replacing batteries charger charging See page 71 cables charging outlet EVENT POSSIBLE CAUSE SOLUTION ...

Page 76: ...ing lights Constant Light Everything is in order How many lights are lit depends upon how much voltage there is in the batteries With fully charged batteries all lights are lit Slowly blinking red lights The batteries need to be charged immediately Rapidly blinking 1 10 lights Error signals an error has arisen and the wheel chair can not be driven Error Signals The number of blinking lights indica...

Page 77: ...igh battery voltage CAUSE SOLUTION Fault in electronics Fault in the control panel Charger connected Short circuit right drive motor Check the condition of the battery Check the con nection between the battery and the control unit Check the battery and the connections between the battery and the control unit Check the connections to the magnetic wheel lock Check the contacts to the output stage If...

Page 78: ...p identification and possible restorative guidelines 1 1 Diagnostic Procedure To diagnose a trip please follow this procedure Read and note the Trip Text displayed the Identified Module and the Trip Code Refer to section 2 Switch off the control system Make sure that all connectors on the listed Module and the wheelchair are mated securely Check the condition of the battery Find the definition of ...

Page 79: ...omewhere in the wheelchair s electrical system If the error is in a non active module then drive will still be possible however the diagnostic screen will appear intermittently 2 1 1 Identified Module This identifies which module of the control system has registered the problem PM Power Module JSM Joystick Module 2 1 2 Trip Text The Trip Text gives a brief description of the trip type 2 1 3 Trip C...

Page 80: ... information Identified Module Power Module Trip Trip Text Low Battery Trip Code 2C00 This means the battery needs charging or there is a bad connection to the battery Check the connections to the battery If the connections are good try charging the battery PM Low Battery 2C00 Trip Code Identified Module Trip text ...

Page 81: ... entered using On Board Programming OBP For more information about OBP contact Permobil or your service agent Enter OBP Mode Select System from the menu Select Diagnostics from the menu This displays the Diagnostic screen which show the connected modules and the version history See diagram below If a Module has had no trips then the message No Entries will be displayed otherwise something similar ...

Page 82: ... 5 Inhibit Active Refer to section 3 6 Jstick Cal Error Refer to section 3 7 Latched Timeout Refer to section 3 8 Brake Lamp Short Refer to section 3 9 Left Lamp Short Refer to section 3 10 Right Lamp Short Refer to section 3 10 L Ind Lamp Short Refer to section 3 11 R Ind Lamp Short Refer to section 3 11 L Ind Lamp Failed Refer to section 3 12 R Ind Lamp Failed Refer to section 3 12 DIME Error Re...

Page 83: ...Refer to Section 5 3 2 Low battery This occurs when the control system detects that the battery voltage has fallen below 16V Check the condition of the batteries and the connections to the control system If the trip is still present after the batteries and connections have been checked then the Power Module may be defective Refer to section 5 3 3 High Battery Voltage This occurs when the control s...

Page 84: ... that a motor has become dis connected 3B00 M1 Motor Error 3C00 M2 Motor Error Check the motors cables and connections to the control system If the trip is still present after the above checks have been made then the Power Module may be defective Refer to Section 5 3 6 Inhibit Active This occurs when any of the Inhibit inputs are active and in a latched state The actual inhibit that is active is i...

Page 85: ...c has not been operated frequently enough The trip is a notification of why the control system has dropped out of Latched Mode Cycle the power Initiate Latched Mode If the trip is still present after the above checks have been made then the Input Device may be defective Refer to Section 5 3 9 Brake Lamp Short This occurs when the control system detects a short in the Brake Lamp Circuit Refer to se...

Page 86: ...7 Left Indicator Failed 7208 Right Indicator Failed Check the indicator bulbs cables and connections to the control system 3 16 DIME Error This occurs when the control system detects an identification conflict between two modules in the system If a new module has been introduced Disconnect the new module and cycle the power If no trip is present connect the new module to the system and cycle the p...

Page 87: ...ks have been made then the PM may be defective Refer to Section 5 3 18 PM Memory Error This is a specific Power Module based trip Check all cables and connections Using the R net PC Programmer re program the control system This should be done with either the most current specific program file for the wheel chair or the Permobils original programming file If the trip is still present after the abov...

Page 88: ...program settings Check all parameter settings and re program the control system using the R net PC Programmer Make a note of the current parameter settings and then reset the control system to default settings Re program the required settings in small groups cycling the power after each group to see if the trip occurs If the trip is still present after the above checks have been made then the PM m...

Page 89: ... then the PGDT control system may be defective Refer to Section 5 3 23 Gone to Sleep This occurs when the control system has been left inactive for a time greater than the parameter Sleep Timer An entry is made in the system log each time this occurs 3 24 Charging This occurs when the control system detects that a charger is connected to either Inhibit 1 or Inhibit 3 Refer to section 2 3 for conne...

Page 90: ...ts of the control system are securely mounted Do not overtighten any securing screws WARNING These tests are a minimum recommendation only It is the responsibility of the service person s to perform other tests relevant to the original trip and wheelchair type are carried out Refer to the wheelchair s Service Manual for exact information of other tests Permobil accept no liability for losses of an...

Page 91: ...rive the wheelchair in all directions ensuring the drive is comfortable and easy to control for the user Repeat the above but with the speed control set to maximum 4 4 Gradient Test Drive the wheelchair forwards up its maximum rated gradient While on the gra dient release the joystick and ensure the wheelchair comes to rest and the brakes are applied without the front wheels lifting of the ground ...

Page 92: ... correct illumination and that the flashrate is 1 5Hz 0 5Hz 4 6 Actuator Test If actuators are fitted Check each motor for correct direction of movement Ensure the mechanical end stops are secure and that they stall the actu ator motors thus operating the ISM s automatic end stop detection 4 7 Inhibit Input Test Insert an appropriate battery charger or equivalent inhibit connection into the Charge...

Page 93: ...t control system Consequently any defective units must be returned to Permobil or a Permobil approved service organization for repair NOTE Any replacement work carried out without Permobils permission will invalidate the control system s warranty NOTE Permobil accept no liability for losses of any kind arising from unauthorized opening adjustments or modifications to a any component of the R net c...

Page 94: ...o 1000 MHz There are a number of sources of relatively intense electromagnetic fields in the everyday environment Some of these sources are obvious and easy to avoid Others are not apparent and exposure is unavoidable However we believe that by following the warnings listed below your risk to EMI will be minimized The sources of radiated EMI can be broadly classified into three types 1 HAND HELD P...

Page 95: ...sources such as radio and TV stations amateur radio HAM transmitters two way radios and cellular phones can affect powered wheelchairs and motorized scooters Following the warnings listed below should reduced the chance of unintended wheel lock release or powered wheelchair movement which could result in serious injury Do not operate hand held transceivers transmitters receivers such as citi zens ...

Page 96: ...l Permobil C500 Accessories 96 Accessories We are constantly developing accessories for our wheelchairs Contact your nearest Permobil retailer for more information about the accessories available for your wheelchair ...

Page 97: ...Owner s Manual Permobil C500 Notes 97 ...

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Page 100: ...US Order no 205209 US 0 Order no 205209 US 0 Permobil C500 ...

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