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The PELPRO
wood pellet appliance, carries a five (5) year limited warrant for from the date of sale to the
original owner against defects and workmanship on all steel parts, (excluding the burn grate), and one (1)
year on electrical components. There specifically is no warranty on the paint, glass, burn grate, fire brick
and all gaskets or against damage caused from corrosion.
There is no written or implied performance warranty on PELPRO stoves as the manufacturer has
no control over the installation, operations, cleaning, maintenance or the type of fuel burned.
This limited warranty will not apply if your stove has not been installed, operated, cleaned and maintained
in strict accordance with the manufacturer's instructions. Burning other than quality wood pellets may void
the warranty. The warranty does not cover damage or breakage due to misuse, improper handling or
modifications.
Your purchase must be registered with
HEARTH & HOME TECHNOLOGIES.
This can be done online at
www.pelprostoves.com.
All claims under this limited warranty must be made through the dealer where your stove was pur-
chased.
If an inspection by the dealer indicates that a limited warranty claim is justified, and all conditions
of this limited warranty have been met, the manufacturer's total responsibilities and liabilities shall be to
repair or replace, at the manufacturer's option, the defective part(s). All costs of removal, shipment to and
from the dealer or manufacturer, any losses during shipment and reinstallation, and any other losses due
to your stove being re-moved, shall be covered by the owner of the stove.
NEITHER THE MANUFACTURER, NOR THE SUPPLIERS TO THE PURCHASER, ACCEPTS RESPON-
SIBILITY, LEGAL OR OTHERWISE, FOR THE INCIDENTAL OR CONSEQUENTIAL DAMAGE TO THE
PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT. ANY WARRANTY IM-
PLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANT-
ABILITY OR FITNESS, SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE OF ORIGINAL PUR-
CHASE. WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER BASED ON THE BREACH
OF THIS WARRANTY OR ANY OTHER TYPE OF WARRANTY EXPRESSED OR IMPLIED BY LAW,
MANUFAC-TURER SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUEN-
TIAL OR OTHER DAMAGES OF ANY NATURE WHATSOEVER IN EXCESS OF THE ORIGINAL PUR-
CHASE PRICE OF THIS PRODUCT. ALL WARRANTIES BY MANUFACTURER ARE SET FORTH
HEREIN AND NO CLAIM SHALL BE MADE AGAINST MANUFACTURER ON ANY ORAL WARRANTY
OR REPRESENTATION.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
of implied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you.
This limited warranty gives you specific legal rights and you may have other rights, which vary from state
to state.
Parts, Service and Returns
It is Hearth & Home Technologies policy, that NO pellet appliance be returned to any dealer without
prior authorization from Hearth & Home Technologies Technical Service Department
.
We strongly suggest that if you do need to order any parts or options or require service, that you first deal with
your local dealer. Many dealers do stock parts and options. The majority of the parts names can be found
within this manual.
If for any reason you do not have a local dealer, Hearth & Home Technologies is proud to offer the best techni-
cal and sales support in the industry.
Call TOLL FREE 1-877-427-3316.
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