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ANZ

PC-EFTPOS

Quick Reference Guide

PX368

NPT-710

Version 1.02

March 2007

Confidential Page

1

5/23/2007

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Summary of Contents for ANZ

Page 1: ...ANZ PC EFTPOS Quick Reference Guide PX368 NPT 710 Version 1 02 March 2007 Confidential Page 1 5 23 2007...

Page 2: ...ns asammons pceftpos com au National Sales Marketing Irena Zezelj izezelj pceftpos com au PC EFTPOS Administration Manager Clinton Dean cdean pceftpos com au Technical Support Development Nathan Goodc...

Page 3: ...POS AME can be left blank Symbolic Host Address for Argent systems is 82805110 Terminal Functionality Supported by ANZ Functionality EFTPOS Functionality Purchase 3 Cash Out 3 Refund 3 MOTO processing...

Page 4: ...use the internal NPT modem Tracing This is enabled by default and records information on the hard drive to help us track down any issues Eftpos Control Panel Press the control panel button on the Cli...

Page 5: ...d cord POS connector cable RS232 Cable Dial up phone cable Installation Steps 1 Power the terminal Connect the brick and cord then plug into a power point 2 Connect the power adaptor to the power sock...

Page 6: ...t in the wall PC EFTPOS Software Installation 1 Install Terminal See Hardware Installation for pinpad page 6 2 Install Software If the POS does not have the latest PC EFTPOS software installed install...

Page 7: ...The terminal will download parameters from the bank 3 Press the Function key then enter 87 The terminal will logon download prompts card prefix tables etc from the bank If successful the terminal dis...

Page 8: ...required Alternatively enter a POS number POS this is a concatenation of the Tran end ID and Terminal AME in Hex and converted to decimal COMMS MODE Enter the comms mode Press ENTER to continue The C...

Page 9: ...cally used with Telstra 1 Quick Dial On Typically used with 0ptus This prompt will not appear if comms mode of leased line is selected TMS NII Network International Identifier NII Enter the NII requir...

Page 10: ...nt receipt has been printed Selecting CLEAR will only print the customer copy of debit card receipts SWIPE START TRANSACTIONS Selecting ENTER will allow the standalone mode to start a transaction by t...

Page 11: ...ill send a message to the Terminal Management System TMS 74 Print Software version NPT in Standalone Mode This function will print the software version report on the NPT printer 87 Remote Init This fu...

Page 12: ...CELLED SYSTEM ERROR TB No CPAT entry for swiped card CARD NOT ACCEPTED TC Auth number of completion could be found AUTH NOT FOUND TD Amount of completion does not match pre auth AMOUNT NOT MATCHED TE...

Page 13: ...TT Pre Auth batch full TRAN CANCELLED SYSTEM ERROR TT TU SAF batch full EFB DISALLOWED SAF FULL TV EMV SDA error DECLINED CALL YOUR BANK TW Auth declined TRAN CANCELLED AUTH DECLINED TX SAF batch full...

Page 14: ...N CANCELLED MSG TYPE ERROR XD The luhn check on a manual card read has failed CARD NUMBER INVALID XE The month of the expiry date on a manual card read is invalid INVALID EXPIRY DATE XF The transactio...

Page 15: ...ED SYSTEM ERROR Z7 Bank Generated Response Codes For assistance with the following codes contact your Bank CODE DESCRIPTION PINPAD DISPLAY 00 Approved or completed successfully APPROVED 01 Declined re...

Page 16: ...CARD ERROR REFER 51 Not sufficient funds TRAN CANCELLED NOT AUTHORISED 52 No cheque account TRAN CANCELLED ACCT TYPE ERROR 53 No savings account TRAN CANCELLED ACCT TYPE ERROR 54 Expired card TRAN CA...

Page 17: ...e deletion failure TRAN CANCELLED SYSTEM ERROR P2 P3 Invalid software in terminal TRAN CANCELLED SYSTEM ERROR P3 P6 Invalid Module Name Version Number Checksum received TRAN CANCELLED SYSTEM ERROR P6...

Page 18: ...for a software download TRAN CANCELLED SYSTEM ERROR I5 I6 An internal TMS error has caused a buffer overflow TRAN CANCELLED SYSTEM ERROR I6 I7 An invalid download request has caused TMS to read past...

Page 19: ...ory Steady 1 Power on test executing Dot will pulse on off Steady 2 D channel interface active for EFTPOS Steady 3 Pre configuration in progress learning identity Steady 4 Remote management in progres...

Page 20: ...Error Code Meaning 0 No Error 1 Unknown terminal ID 2 Invalid AME 3 Not Supported 4 Not Supported 5 Unknown Host reference 6 Reserved 7 Not Supported 8 Destination unreachable 9 Not Supported 10 Not...

Page 21: ...MM YY hh mm Settlement date and time APPROVED 00 Last Totals Receipt MERCHANT NAME MERCHANT ADDRESS 1 MERCHANT ADDRESS 2 ANZ EFTPOS LAST SUMMARY TOTALS AS AT DD MM YY TERMINAL ID ttttttttttt Terminal...

Page 22: ...ank DD MM YY hh mm APPROVED 00 Sub Totals Receipt MERCHANT NAME MERCHANT ADDRESS 1 MERCHANT ADDRESS 2 ANZ EFTPOS SUB TOTALS TERMINAL ID ttttttttttt Terminal ID of terminal REFERENCE NO rrrrrr STAN xxx...

Page 23: ...cc are the last 4 digitsCard number YYYYYY CARD AC aaa Where YYYYYY is either Credit or Debit and aaa is account type tttttttt cc tttttttt Purchase Refund cc Transaction amount cccccccc cc Cash out on...

Page 24: ...cc Total transaction record amount For a two part transaction it shall be the sum of both the purchase and cash out amounts The AUD shall be printed immediately to the left of the most significant di...

Page 25: ...installed machine is that there are more than one application running that uses our EFTPOS system Examples are the POS system and our test POS system There can only be one POS running Shutdown any ot...

Page 26: ...any are wrong it s advised to re run the installation wizard and answer the questions correctly Ensure all cables are plugged in correctly Check that the modem is getting power The power indicator on...

Page 27: ...01 08 This means that the Argent systems can t communicate with the bank Check the POS ame and the Host Address then call Telstra X8 CNP 01 01 This means that the POS ame is wrong Confirm it with Tels...

Page 28: ...Confidential Page 28 5 23 2007...

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