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7.
Reboot your computer. Refer to your computer
documentation for specific instructions.
8.
Print the Test labels. See "Printing Test Labels."
If these steps do not solve the problem, call Technical Support.
Have the following information ready before you call:
N
computer brand name and type of software or terminal brand
name and model
N
Monarch printer model
N
printer serial number
N
support agreement, contract number, or invoice information
N
customer number
A d d i t i o n a l D i a g n o s t i c s I n f o r m a t i o n
For detailed printer diagnostics information, refer to your
Equipment Manual
. See Chapter 7, "Status Polling," for
information on requesting printer and job status. See the
following error message listing for more information.
D a t a E r r o r s
A data error indicates that incorrect data was received from the
host, causing the printer to ignore the entire print job. After
checking the packet and correcting the problem, transmit the print
job again.
The following is a list of data errors. These errors occur because
data in the format, batch, check digit, font, or graphic packet is
invalid.
Troubleshooting
8-5
Summary of Contents for Monarch 9416 XL
Page 10: ...viii Table of Contents ...
Page 140: ...8 18 Troubleshooting ...
Page 146: ...9 6 Printer Optimization ...
Page 156: ...A 10 Samples ...
Page 158: ...Bold Font Standard Font Reduced Font OCRA like Font B 2 Fonts ...
Page 159: ...CG Triumvirate Bold Font CG Triumvirate Font Fonts B 3 ...
Page 174: ...A N S I S y m b o l S e t C 4 Symbol Sets Code Pages ...
Page 175: ...B o l d C h a r a c t e r S e t Symbol Sets Code Pages C 5 ...
Page 176: ...O C RA C h a r a c t e r S e t C 6 Symbol Sets Code Pages ...
Page 177: ...C o d e Pa g e 4 3 7 L a t i n U S Symbol Sets Code Pages C 7 ...
Page 178: ...C o d e Pa g e 8 5 0 L a t i n 1 C 8 Symbol Sets Code Pages ...
Page 190: ...C h e c k D i g i t Wo r k s h e e t ...
Page 194: ......
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