Paxar Systems Group Paxar 9840CL Printer
Troubleshooting - 5
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49
Machine Faults
Errors 700 to 765 happen when there is a problem with the printer.
Error
Description/Action
700
An error is pending, and the printer cannot continue with the batch.
701
Printer received a command that it cannot execute while it is running.
702
Check your printer’s SETUP settings.
703
The printer sensed a calibration of different-sized black marks.
704
Printer didn’t detect a sense mark within the maximum feed length or out of
supplies. Check or load supplies.
705
Invalid batch received.
750
Printhead is overheated. Turn off the printer and let it cool.
751
Printer didn’t detect a sense mark when expected.
752
Printer detected a sense mark in the wrong place.
753
Printer detected a sense mark that is too long.
754
Out of ribbon or ribbon jam. Check or load ribbon. Remove any slack in the
ribbon by turning the take-up reel clockwise. Load a new ribbon.
755
Printhead is open. Close the printhead.
756
Out of supplies. Load supplies.
757
Reload supplies (supply length mismatch).
758
The supply was not seen or the On-Demand sensor is not working correctly. Check
for a supply jam. Clear the supply path or reload supplies. This error may occur if
you remove a label too quickly in the On-Demand mode. The printer does not
recalibrate after this error.
759
Knife is not moving. Call Technical Support.
760
Knife jam. Call Technical Support.
761
Stacker is full or jammed. Empty the stacker before continuing.
762
Low battery. Recharge the battery.
763
Waiting to dispense label. Press
Feed
.
764
Verifier failure. Call Technical Support.
765
The printhead has less than four bad spots. The printer can shift bar code fields to
avoid bad dots. Press
Clear
to continue printing. Print a test label to confirm the
number of bad dots.